Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I purchased two FAKE 30TB drives from them, they are fake only 4 GB each - Their reply because they were on sale they can't be returned and no refund - They know there selling fake items, I have compl... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Product was outdoor pest repeller using sonic waves. I set it up under ideal conditions and it emitted an obnoxious high pitched sound. Squirrels played around it. I asked for a return under their mon... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered the infrared solar powered animal pest repellers.. Which stated there’s 100% moneyback guarantee no questions asked I paid $187 and they returned $87.92, also had to pay $11 to return.. I ha... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I ordered a posture corrector, which did not work for me. I asked to return it and after writing numerous emails and having to ask each step of the way what to do, I finally mailed it back. The comp... Mehr ansehen

Unternehmensdetails

  1. Haushaltswarengeschäft

Vom Unternehmen geschrieben

The place to find the most affordable Home and Garden products. We promise good prices, fast shipping and great customer support.


Kontaktinformationen

1,9

Mangelhaft

TrustScore 2 von 5

227 Bewertungen

5 Sterne
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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Do not send money to this company!!

If I could give this company 0 stars, I would. They are scam artists and should never be trusted. PLEASE do not order anything from this company. If anything is wrong, their broken English representatives will keep you on the phone asking ridiculous questions for an hour and then say that can't do anything to help you. My package arrived in a plain plastic bag with no business name on it. I opened it and inside was a mangled box with the product I ordered inside it. I contacted the company and after a very long runaround, I was told that because I opened the outer bag, they couldn't do anything for me. Are you serious???? The outer packaging didn't even have their company name on it. I had to open it to see what was inside it! The box inside was mangled! I simply wanted to return it and get a refund. I will make sure this story goes everywhere I can get it to travel so that no one else loses their money to a scamming company.

8. August 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Hello Becky,

We are truly sorry to hear about your experience.

We would be more than happy to assist you with any inquiry or issue you may have. Our goal is to resolve every issue, and offer the best solution to our customers.

We kindly advise you to reach out to us on contact@wrapango.com, so we can further assist.

Hope to hear from you soon.

Best Regards,
Wrapango Team

Bewertet mit 1 von 5 Sternen

Wrapango Deceptive Business Practice

The online image of the Nirvana long sleeve shirt appeared to be the popular trending sweatshirt. However, it arrived as a cheap stretch polyester, long sleeve shirt.

I reached out to the Wrapango Customer Solutions Department and was instructed to forward “photos of the product packaging for recording purposes.”

As required, I forwarded two photos to Wrapango: One photo showed the Nirvana shirt in the resealable plastic sleeve, with the mailer envelope along its side. The second photo showed was the Nirvana shirt, with its resealable plastic sleeve and mailer envelope along its side.

I then received an email from Wrapango Customer Solutions advising of their return policy stating, “We cannot accept returns on used or opened items due to hygiene and health reasons.”

This shirt was NEVER USED or tried on. Without removing it from the resealable sleeve packaging, how would I have known it was the wrong item?

Nowhere in their return instructions did Wrapango indicate by slipping the shirt out of its resealable package would void their return policy.

This goes down as the worst customer service I have ever experienced and undoubtedly I’m not the only voice in my complaint. With the thousands of choices of gold-standard online consumer shopping sites, I strongly recommend to avoid this substandard online company as evidenced by their deceptive business practice.

I will be sharing this issue widely to include the Federal Trade Commission, National Attorney General and The Department of Consumer Affairs.

4. August 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Cindi,

We are sorry to hear about your experience with us. Our goal is to provide customers with a positive experience when purchasing our products.

We have submitted the review for the product to our relevant department. Rest assured, we are always looking for improving the service we provide as well as the products.

We remain available for any questions you might have, and we will be glad to assist you.

Best Regards,

Wrapango Customer Support Team.

Bewertet mit 1 von 5 Sternen

Very disappointed

What I was sent looked nothing like the picture. Sloppy, cheap and there should have been some print on one sleeve. First of all, it took forever. Second, trying to contact someone. Third, when I did, nothing is done. You keep getting a message that they have sent to Product Dept. for review. Today I’m told nothing can be done, but they are offering me a 20% coupon.

13. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Cynthia,

We are truly sorry to hear about your disappointment with our product.

We have submitted the review for the product to our relevant department. We are always striving to improve our products, so our customers are 100% satisfied with their order.

We remain available for any questions you might have, and we will be glad to assist you.

Best Regards,

Wrapango Customer Support Team.

Bewertet mit 1 von 5 Sternen

The camera doesn’t work

The camera doesn’t work, nonsense

31. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Hey May,

How is your day going? We hope everything is fine.

We are sorry to hear that you have issues with your camera purchased from us.

Our goal is to resolve every issue, and offer the best solution to our customers.

We kindly advise you to reach out to us on contact@wrapango.com so we can further assist you with your issue.

We would be more than glad to offer you a replacement if your camera is not working or having any issues.

We look forward to hearing from you.

Best Regards,
Wrapango Team

Bewertet mit 1 von 5 Sternen

They have worst products and customer…

They have worst products and customer care and return policy. Don’t even think of buying. You can’t return if you don’t like the quality of the product

31. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Hello Krishna,

We are truly sorry to hear about your experience.

We would be more than happy to assist you with any inquiry or issue you may have. Our goal is to resolve every issue, and offer the best solution to our customers.

We kindly advise you to reach out to us on contact@wrapango.com, so we can further assist.

Hope to hear from you soon.

Best Regards,
Wrapango Team

Bewertet mit 1 von 5 Sternen

I’m wasting my money with this item

I’m wasting my money with this item. When you try to play the recording can’t play video.

27. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Hey Berna,

We are sorry to hear that you have issues with our product. We completely understand your frustration. Our goal is to resolve every issue, and offer the best solution to our customers.

We kindly advise you to reach out to us on contact@wrapango.com so we can further assist you with your issue.

We would be more than glad to offer you a replacement if the device appears to be faulty or not working.

Hope to hear from you soon.

Best Regards,
Wrapango Team

Bewertet mit 1 von 5 Sternen

Absolutely poor

Absolutely poor! Poor quality and when I processed for A return I was told it was rejected. The product was not even used... box was not even sealed shut! The other item was still sealed in the bag!!
Poor Poor Poor....

27. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Roseann,

We are truly sorry for the inconvenience caused with our Policy.

We would be more than glad to provide further clarification regarding it. Our goal is to be as much transparent as possible with all customers.

Best Regards,

Wrapango Customer Support Team.

Bewertet mit 1 von 5 Sternen

Ordered 5 items only received 1

Ordered 5 items only received 1. wrapango refuses to reach out and make there mistake right.
Wrapango should go out of there way when things like this happen and correct their mistake.
I will NOT PURCHASE FROM WRAPANGO AGAIN!

14. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Andres

We hope your day is going well.

We are sorry to hear about your experience. We have further checked, and our Agent did reply to your email to inform you that part of the order was shipped from our overseas warehouse.

We would be more than glad to answer any further questions you might have regarding your order. Feel free to contact us at: contact@wrapango.com

Best Regards,

Wrapango Customer Care Team

Bewertet mit 1 von 5 Sternen

Their product was very poor quality

Their product was very poor quality; had no label to confirm what size the item (Shoulder brace) was; I ordered a Medium size and felt like an Extra Extra Small, impossible to wear! They would not back their product nor allow returns since I "wore" the product when I put it on only once to confirm it fit and was a quality product that worked. I will never purchase again from this company.

23. Juni 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Ann,

We are truly sorry for the inconvenience with the size chart of our product.

We would be more than glad to provide further clarification regarding our Policy and the returns. Our goal is to be as much transparent as possible with all customers.

Feel free to reach out to us at contact@wrapango.com

Best Regards,

Wrapango Customer Care Team

Bewertet mit 1 von 5 Sternen

Badly damaged box and contents

Badly damaged box and contents
Missing pieces: bait, instructions
Contacted Wrapango 3 days ago on their website - no response by them.

8. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Gary,

I'm sorry to hear about your experience with us. We further checked our system and one of our agents did respond to both of your emails to us. Please let us know if you were able to see the replies. We would be more than glad to help you resolve this situation.

Please reach out to us at: contact@wrapango.com again, and we will make sure to get in touch with you immediately.

Rest assured, we will resolve your inquiry as quickly as possible.

Looking forward to hearing from you.

Best Regards,

Wrapango Customer Care Team

Bewertet mit 1 von 5 Sternen

We have asked for a refund or unbroken…

We have asked for a refund or unbroken camera. Victor gives you the run around for weeks until the 30 day return policy is expired. We have asked to speak with a supervisor over three times and nothing.

22. Juni 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Kay,

We are truly sorry to hear about your experience with us.

We always work hard to resolve any issues, we do understand that there was an issue with your order. Our goal is to provide customers with 100% satisfaction.

We would like to resolve this, as quickly as possible, feel free to reach to us at: contact@wrapango.com

We are always available for you.

Best Regards,

Wrapango Customer Care Team

Bewertet mit 1 von 5 Sternen

This “company” is a big scam

This “company” is a big scam. They sold me a Ultrasonic Cavitation Devic. Then the device stop working. I contacted Wrapango and sent them pictures and videos and they were giving me excuses and not solutions. I had enough of their BS and I file a dispute with PayPal and they gave me my money back. Don't trust these scammers. The device was $189.00 at Wrapango but you can get at $74.00 at Alliexpress.

7. Mai 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Elena,

We are really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.

We are always available if you have any further questions or concerns.

Best Regards,

Wrapango Customer Care Team

Bewertet mit 1 von 5 Sternen

Fly Trap Flop

I placed an order for a USB Electronic, The Worlds Best Silent Fly Trap on Wrapango, June 15, 2023, I received the product around June 22, 2023. This product did not come with any paper instructions, just what was on the back of the box and came with no fly attracting liquid. The box states to charge it, but also that you have to plug it in, even with it being plugged in it kept stopping and never caught a single fly. I gave it several tries over a period of 3 or 4 days, but every time I checked it it would not be working. I got on the website again to try to return it and get my money back, but it tells me this product is non-refundable/returnable. When you look at their return policy there is a whole list of items that they have determined to be non-returnable/refundable. An item like what I purchased should be returnable if it does not work. I would not recommend ordering anything from Wrapango.

11. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Joey,

We are truly sorry to hear about your experience with us. Our goal is to ensure our customers are provided with the ultimate customer service.

We have further checked your case, and we will be more than glad to provide further clarification on our Policy. Moreover, we are pleased to offer you a replacement for the non-working device

Please don't hesitate to get in touch again with us at contact@wrapango.com

Best Regards,

Wrapango Customer Care Team.

Bewertet mit 5 von 5 Sternen

Great Online Help

The electronics was as described. I was struggling to track the package and Wrapango helped me with daily communication until is arrived. Products worked as described.

8. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Poor Customer Service

Order product on a Sunday morning, realized within a 2 hours it was a electric device and I needed a battery operated device. Notified company, got a response that changes or cancelation had to be within 1 hour. Was told to read their cancelation policy, in this policy it list all things that are non returnable. This list included every item they sell!
Poor company to do business with. I would not recommend at all.

9. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Darlene,

We are truly sorry for the inconvenience caused with our Policy.

We would be more than glad to provide further clarification regarding it. Our goal is to be as much transparent as possible with all customers.

Please contact us at: contact@wrapango.com and we will make sure to quickly look into your case.

Best Regards,

Wrapango Customer Support Team.

Bewertet mit 1 von 5 Sternen

Ordered a GE refrigerator filter

Ordered a GE refrigerator filter. Had a problem getting it within a 2 month period. Finally came. Gave it as a gift. Was just told it was installed and it leaks. Of course can’t return it’s been over the 30 days. Wrapango is a scam. Kept lying to me about delivery. Had a fake shipping info site. I believe they buy rejects from GE and sale them. DO NOT SHOP here.

29. Juni 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Eileen,

We are truly sorry to hear about your experience with us. Our goal is to ensure our customers are provided with the ultimate customer service.

We have further checked your case, and we will be more than glad to provide further clarification on our Policy regarding the refunds beyond the 30-day period.

Please don't hesitate to get in touch again with us. We are always here to assist.

Best Regards,

Wrapango Customer Care Team.

Bewertet mit 1 von 5 Sternen

Scam company

This company is a scam. They false advertise their produce and send you junk. I send item back and I had to pay the $15 to return these fake plastic shoes that were supposed to be leather. Then they tried to get me to cancel my claim in paypal, I suppose to rip me off. So I escalated it up, now it's pending. If I could give this company a minus star, I would!!

2. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Hello Keith,

We apologize for any inconvenience caused with the return procedure. Our goal is to provide customers with transparency and satisfaction with our service.

We are sorry for your experience. We must adhere that our Policy, states the returns are with applicable fee. We did receive the return at our warehouse. Furthermore, we would like to resolve your issue and proceed with the refund on your order.

Feel free to reach us at: contact@wrapango.com

Best Regards,

Wrapango Customer Care Team

Bewertet mit 1 von 5 Sternen

I purchased the Hydro Liquid Lawn…

I purchased the Hydro Liquid Lawn through this company. The product came to me damaged and I was not able to use it at all. The company will not replace the brocken item unless I pay for the replacement. It was horrible trying to speak to anyone. The company does not care at all about the customer they just want your money. Buyers shop elsewhere and save your time and money.

17. Juni 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Kim,

I'm really sorry to hear your experience with us has made you feel this way, we only ever want our customers to enjoy their shopping journey with us.

We always work hard to resolve any issues, we do understand that there was an issue with your order. We are glad to offer a replacement for you.

We would like to resolve this, as quickly as possible, feel free to reach to us at: contact@wrapango.com

We are always available for you.

Best Regards,

Wrapango Customer Care Team.

Bewertet mit 1 von 5 Sternen

Is a scam people

Is a scam people, you can’t contact or return an item because the store is unavailable. I’ll contact my bank to get my money back!!

Scam! Scam! Scam alerts ‼️

Take your reply lies somewhere else, your team already said that they don’t take back opened packages. This package was received the same day I emailed you guys. So how do you expect one to view something without opening it? I’m I suppose to smell the package? Your description are all full of lies to deceive buyers. I still need my money for sending junk nonfunctional items!!

5. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Dear Ashley,

We are sorry to hear about your experience.

Currently, we have issues with our site. We apologize for any inconvenience caused. Our team is working on solving the issue as quickly as possible.

We would be glad to assist you with your request! Please contact us at: contact@wrapango.com and we will make sure to quickly look into your case.

Best Regards,

Wrapango Customer Support Team.

Bewertet mit 1 von 5 Sternen

HORRIBLE!!

HORRIBLE!!! Big SCAM. Looking to return my purchase but the website is no longer available!! No responses from seller via email or facebook. I have reported this to PayPal for a full refund!!! BUYER BEWARE!!!!!! Will be reporting to Attorney General’s Office as well!

1. Juli 2023
Bewertung ohne vorherige Einladung
Wrapango-Logo

Antwort von Wrapango

Hello Doreen,

We are truly sorry for the inconvenience caused with our site.

Currently, we have issues with our site. We apologize for any inconvenience caused. Our team is working on solving the issue as quickly as possible.

We would be more than glad to further assist you with your inquiry! Please contact us at: contact@wrapango.com and we will make sure to quickly look into your case.

Best Regards,

Wrapango Customer Support Team.

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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