Spoke with Laura Anscombe regarding an energy certificate visit for my property via Bernicia. Laura was helpful and understanding and got me booked in at a convenient time for me. All good and expla... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We have had multiple visits from 0800 repair for the past few weeks, and Dale Green has come every time and he has been really nice in explaining what's been happening and what he is doing and he has... Mehr ansehen
Unternehmen hat geantwortet
Boiler repair. Very good customer service and communications: kept in the loop throughout. The boiler needed a part that had to be ordered in, but Laura Anscombe and Chloe Coning kept us inform... Mehr ansehen
Unternehmen hat geantwortet
Had a very unexpected experience today as my postman popped a postcard through my letterbox! Don’t normally take much attention to them but I continued to read and decided to call the number! I spok... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation. Based in the North East of England and enjoying national coverage. We have years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
0800 Repair
Vom Unternehmen geschrieben
- What we do!
- We support energy providers, insurance companies, social housing providers and housebuilders to deliver UK-wide services for heating, plumbing, renewables and insulation.
- Home Service
- Based in the North East of England and enjoying national coverage. PHS has years of experience in providing a fast and professional service to customers requiring heating, insulation or renewables, be it an installation of a new system or the repair of an existing one.
- Insulation Services
- We offer a range of insulation services, including cavity wall, loft, underfloor and Room in Roof insulation. All our installers are ACOPs approved and are approved installers for the insulation systems we provide.
- New Build Developments
- We have an experienced, highly skilled team that ensures new build projects run smoothly, from start to completion. Services offered include plumbing, heating and electrics. We offer our services across a range of different projects and building types including residential, social housing and regeneration schemes.
- Service and Repair
- We offer trusted servicing and repairs for heating and renewable systems nationwide. Our qualified and friendly engineers carry out all maintenance and repairs, including gas heating repairs and replacements, renewable installations and repairs and all aspects of plumbing.
- Social Housing
- A trusted partner to many social landlords and local authorities, providing a cost-effective, quality service. We want to make life as easy as possible for social housing providers. We offer a whole range of services so that our clients can get everything they need from a single source.
- Renewable
- Renewable energy systems reduce consumption costs and the environmental impact energy has on the planet. We are approved and accredited to install and design all types of renewable technology and pride ourselves on excellent levels of quality and service.
- Part of a Global Family
- We are part of a 12K+ strong global family of companies, providing climate solutions across the globe.
- Key Stats
- • 100K+ Heating & Renewables Service & Repairs per Annum • 150K+ Customer Calls Handled per Annum • 15K+ Heating & Insulation Installations per Annum • 2000+ ASHP & GSHP Installations per Annum • 250+ Direct Employees
Kontaktinformationen
0800 Repair, Pacifica House, Rainton Business Park, DH4 5RA, Houghton Le Spring, Vereinigtes Königreich
- 0800 030 6040
- www.0800repair.com
4,8
Hervorragend
34 194 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 65 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great customer service and so easy to…
Great customer service and so easy to talk to and nothing is a problem
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Got my keys to the property today
Got my keys to the property today, spoke to Laura Anscombe on the phone to get my gas saftey check and gas supply on she was really accommodating to my situation and help the best she could. Very lovely lady and very helpful with my enquiry
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Friendly and efficient
Laura Ashcome was very friendly and efficient. My repair was booked quickly at convenient time. Thank you
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Rang for a repair and Laura Anscombe…
Rang for a repair and Laura Anscombe swiftly
arranged for someone to call the next day. Excellent customer service.
arranged
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Review
Spoke to Joanne Thompson while enquiring about a heat pump installation, she was very nice and gave me all the information required. All booked for a surveyors visit next week, very efficient.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura Anscomb who I spoke to was very…
Laura Anscomb who I spoke to was very polite and helpful pleasure to deal with her she booked my appointment for me for my boiler service
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Gas safety inspection
Dale came to do our first gas safety inspection of our boiler, Dale phoned prior to arrival to advise what time to expect him.
Dale was well presented and professional and most importantly due to his diligence identified that we had the wrong size fuse in the isolation switch and changed it to the correct amp that required the boiler to be safe.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Boiler issue
Had a problem with my boiler called AA insurance my problem was dealt with easy & sorted in a few hours. I spoke to a lovely advisor called Laura she was very helpful & friendly. The engineer sorted the issues in less than 20 mins.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Joanne Thompson has done a truly…
Joanne Thompson has done a truly wonderful job today explaining everything to me that I needed to know and more by answering my questions
A real 10 out of 10 operator and your company should be very grateful to have Joanne Thompson working for you. Thank you Joanne.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Great company
Joanne Thompson rang me to book a surveyor visit. She was really pleasant and very knowledgable about the surveying process. This company seems to employ some really nice staff. Well done 0800Repair. I'm looking forward to having the work completed by your tradesmen as one of my neighbours (who recently had work done through the Warm Home Grant Scheme) had nothing but praise for the workers.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
I spoke to one of your agent today Miss…
I spoke to one of your agent today Miss Joan Thompson explaining every details with regards to my boiler upgrades. It was an excellent conversation thats makes me fully understand. Without my expectation i was given the nearest schedule for this month thank you.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your positive review. We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Very nice girl phoned me and explained…
Very nice girl phoned me and explained everything clearly
Danielle Ward was her her
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Very good customer service After a frustrating month of trying to…
After a frustrating month of trying to sort out an annual service plan with big name companies it was a pleasure to get through easily to Laura Anscombe - a real person. She was knowledeable, efficient and effective in getting my request sorted quickly. Thank you.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Further to my review on the 11th May…
Further to my review on the 11th May regarding 0800 repair. ( on 23 December 2025)
I did receive a reply asking for my details which I sent to you. They did say someone would contact me but so far nobody has.
Robert Pearson
11. Juni 2026
Bewertung ohne vorherige Einladung
My call was answered promptly and my…
My call was answered promptly and my enquiry was sorted straight away. A booking for repair and service was arranged immediately.. The service was friendly and polite... Excellent.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Laura Anscombe was extremely helpful
Laura Anscombe was extremely helpful, patient and efficient.
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Brilliant customer care action speaks…
Brilliant customer care action speaks louder than words Lara at 0800 was perfection a credit to the company
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Prompt phone call reply to my query. Jessica Adams rang me regarding some…
Jessica Adams rang me regarding some work to be carried out at my property. She had already dealt with it herself and forwarded the paperwork to me for information only for my files. Very helpful.
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your positive review! We’re pleased to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
Gordon from 0800 came to carry out a…
Gordon from 0800 came to carry out a survey. Exceedingly professional, great interpersonal skills. He did an excellent job, explaining what he had done and possible outcomes, and he smiled.!
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
I've spoken with Geraldine a few times…
I've spoken with Geraldine a few times today and she was brilliant in helping me
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von 0800 Repair
Thank you for your 5-star review! We’re delighted to hear that you had a great experience with 0800 Repair. Our team takes pride in delivering top-quality service, so it’s wonderful to know we met your expectations.
We truly appreciate your support!
Best regards,
The 0800 Repair Team
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