192.com Bewertungen 

601
TrustScore 2 von 5

2,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I bought six credits which all seem to have disappeared with one tiny search. There is no proper record of how many credits you have used or how many are left. It seems like a total ripoff to me. 15... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Worthless data, out of date by many years - asinine explanation "the records we display from the open electoral roll" are to blame - or rather the currently registered voters are to blame, they chose... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Very limited and not particularly accurate info. OK some may be electoral roll privacy issues but appears limited Land registry info...........I am not listed as an owner (not residential), nor are o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

I am only giving 4 stars because I could not access the information I had paid for, even after trying several times and inadvertently paying twice for it! The system kept producing error reports. I... Mehr ansehen

Unternehmensdetails

  1. Unternehmensdienstleistungen

Informationen, die aus verschiedenen externen Quellen stammen

Find people, businesses and places in the UK with 192.com. Directory enquiries, a people finder, business listings and detailed maps with aerial photos


Kontaktinformationen

2,2

Mangelhaft

TrustScore 2 von 5

601 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 86 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,2

Alle Bewertungen

(601)

30 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Don't even deserve a star

Don't even deserve a star. 1 number I wanted and you wanted 16 quid to give me a out of date number ..your useing peoples situations
to create a cash cow and you should be ashamed...credits...pfff..why would you not just give people the info for a one off reasonable amount...never again ..feel like I got mugged..change your system...read your reviews....

16. Jänner 2024
Bewertung ohne vorherige Einladung
192.com-Logo

Antwort von 192.com

Dear Ken, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Bewertet mit 1 von 5 Sternen

Information way out of date

Information way out of date. Gave details of previous occupant - total waste of money

12. Jänner 2024
Bewertung ohne vorherige Einladung
192.com-Logo

Antwort von 192.com

Hi John, The records we display on 192.com are provided from the open electoral roll and show a name, address and year a person was registered to vote at that address.
This means we will show previous/historic electoral roll data provided to us over the years.
If a current record isn’t shown, it means that the person(s) searched had opted off the open electoral roll. Our Help pages explain this in more detail before and after registering to use our services.
If we can offer any further help, please email feedback@192.com and we will be happy to assist where we can. Thanks.

Bewertet mit 1 von 5 Sternen

Someone spent a lot of time to find a…

Someone spent a lot of time to find a way of taking your money and giving you no useful information in return.

18. Dezember 2023
Bewertung ohne vorherige Einladung
192.com-Logo

Antwort von 192.com

Hello Barry, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Bewertet mit 1 von 5 Sternen

Absolutely useless

Absolutely useless

I made a purchase after the system showed a result for the name and post code I entered. after payment for a detailed report the information related to a person of the same name but a different address. daylight robbery

13. Dezember 2023
Bewertung ohne vorherige Einladung
192.com-Logo

Antwort von 192.com

Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Bewertet mit 5 von 5 Sternen

Created an account

Created an account. Circumstances changed so didn't need the account. Emailed to ask that account be deleted. Within less than a hour, received a response that account had been deleted. Impressive service. 5 stars.

11. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Save your £20, just search online.

Spent £20 to find information about a respondant, but no other information was available. Despite listing previous address history as one of the advantages, none were visible, and most of the information isnt available about people in Scotland. Utterly useless.

6. Dezember 2023
Bewertung ohne vorherige Einladung
192.com-Logo

Antwort von 192.com

Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Bewertet mit 1 von 5 Sternen

Fake | sailing personal data for…

Fake | sailing personal data for marketing purpose.
I contacted them but not replying

20. November 2023
Bewertung ohne vorherige Einladung
192.com-Logo

Antwort von 192.com

Dear Kalpana,
All of the data on 192.com is published in accordance with all relevant legislation, but anyone who wants their own information removed from our site can do so using our online form at https://www.192.com/c01/new-request/ or you can email us at feedback@192.com with the details if you would prefer us to do it for you.
Thanks

Dear Kalpana, We are sorry if you haven’t had a reply after contacting us. If you would like to email us again at feedback@192.com and put TrustPilot in the subject line we will ensure to get back to you. Thanks.

Bewertet mit 5 von 5 Sternen

Helpful and quick customer support service

Their customer support service is quick and extremely resourceful. I had some issues downloading a couple of reports, as they were too large to download or to be sent via email. I reached out to them and they were ready to help me coming up with a solution in a matter of minutes. Thank you!

14. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Tres Belle Jewellers Royston Herts.

I went to Tres Belle Jewellers in Royston High Street for a watch repair. It was such amazing service! I was kept informed throughout. The price was great and they did a super job on my watch repair. The item had such sentimental value to me and they totally understood what I needed and why. They were so polite. I would not go anywhere else now. This will be my go to jeweller from now on. Thank you for a great service. I would highly recommend.

20. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

fraudulent

awful , do not waste your money , l am trying to help you to be not a victim ,
l hardly trust online but l needed more information from my defendant , found nothing. l waste my £20 .

1. November 2023
Bewertung ohne vorherige Einladung
192.com-Logo

Antwort von 192.com

Hello, please can you contact us through our email address feedback@192.com and put 'Trustpilot' in the subject line and we will be happy to look into this for you. Thanks.

Bewertet mit 1 von 5 Sternen

BEWARE: You will be charged for EVERYTHING!

I had an account and ran some searches. Saw someone who looked like the person I wanted, so paid for some credits. The good news is a got the details I wanted.

What wasn't clear was that EVERY ACTION you undertake when you have credits costs you credits. Even a search will cost you! Do not click anywhere without expecting a charge.

So, my advice is this... Have two accounts, one with credits and one without. Do your searching on the one without credits, and only switch to the one with credits when you know exactly who's results you want to pay for.

Honestly, I couldn't believe the business model here. It's bonkers! The only other positive thing I have to say is that the Customer Services telephone line was answered swiftly by someone who was relatively receptive, and I did get a small credit refund (not all of the credits I'd lost, but some).

30. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

More clarity needed on pricing and extremely short shelf life of credits

Not clear at all when purchasing credits that they only have a very limited life, just a month in some cases. Also not clear that VAT is charged on top. Minimum purchase of 6 credits makes it a *very* expensive way of confirming an address. They have very reluctantly issued a refund for expired credits but because I paid using PayPal I have been charged a fee to get the refund. Very poor business practice. AVOID unless you enjoy throwing money away. Judging by the number of other 1* reviews I’m not the only one who is disappointed by this “service”

16. Oktober 2023
Bewertung ohne vorherige Einladung
192.com-Logo

Antwort von 192.com

Our records show that you purchased a product from us in February 2023, and as stated in our Terms and Conditions (4.1.1), the product purchased was valid to use within one month of the purchasing date. This validity period is also mentioned on the product selection page.

When you contacted our customer service team earlier in the month, the service agent you spoke to, as a gesture of goodwill, reinstated the credits back to your account a further month.

During our payment process we do show the breakdown of price, before and after VAT. This is shown clearly within the “Package” section at checkout for visibility before you confirm your transaction.

As you were not happy with the service provided by 192.com, we decided to return the payment back to you as a gesture of goodwill, because of the personal circumstances you mentioned.

As the payment had been made more than 6 months previously, PayPal would only let us transfer the money back to you directly, as they would not allow us to process a refund through their system.

Unfortunately, we have no control over PayPal charging a fee. We are sorry about the transaction fee of £0.79 which was applied by PayPal.

Bewertet mit 5 von 5 Sternen

Credits only last 6 months

I had not taken onboard that credits expired after 6 months. I contacted the helpdesk and they kindly extended the term by 3 months. So i will pay attention in future.

17. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Wheres my free searches :(

on 192.com it says i have 20 free searches if i enter name, adress and sign up which i have done for all three but it still wants me to buy credits.

8. Oktober 2023
Bewertung ohne vorherige Einladung
192.com-Logo

Antwort von 192.com

We offer '20 FREE' Directory Enquiry searches per day once an account has been registered, if you’re trying to find a telephone number. To search you need to enter the name and location of the person and if there is a telephone number available it will be displayed to you. If a telephone number doesn’t appear on your initial search, it would mean the person was ex directory and there is no way of finding the number.

If you wish to view the open/edited electoral roll records, then you would need to register an account and purchase credits. We have a variety of prices which range from 6 credits £19.14 to 600 credits £257.94. Full details can be found under the 'get credits' and Help pages.

Bewertet mit 5 von 5 Sternen

I had a query about my account and…

I had a query about my account and contacted the company; I received a very prompt and polite reply from Laura in Customer Services who explained the situation even though it was out of normal business hours.
I will definitely use the company again.

1. Oktober 2023
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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