I've had a good experience so far using Access Self Storage Neasden. Renting a storage uniwas a smooth process. The place feels professional with helpful, friendly staff. Clean and tidy, good security... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnDudden Hill Lane 109C, NW10 1BJ London, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
i didn't catch the name of the guy at reception that was helping me out but he's super helpful and nice and everyone else seems so too :)
Unternehmen hat geantwortet
Very quick process, very polite and helpful staff. The storage unit was much larger than I expected for the price advertised.
Unternehmen hat geantwortet
I must commend Abdi and co for their warm welcome. Very willing to help and they are the reason I keep coming back to Access Neasden.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Access Self Storage is one of the UK's largest and fastest growing self storage and office space rental companies. With over 20 years of experience in the self-storage industry, we have 59 Access Self Storage stores nationwide, all in easy to reach locations. Whether you're moving to a new home, storing stock, running an ecommerce business, decluttering your home or moving out of student accommodation and need a reputable, secure and affordable storage provider, our friendly, local store teams will find you the right storage for your needs.
Kontaktinformationen
Dudden Hill Lane 109C, NW10 1BJ, London, England, Vereinigtes Königreich
4,3
Hervorragend
13 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 91 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good service
Good, friendly, efficient service. Highly recommended.
21. April 2026
Bewertung ohne vorherige Einladung
Antwort von Access Self Storage - Neasden
Thank you, Master Jedi, for your kind words.
We are delighted to hear that you found our service good, friendly, and efficient. It sounds like the force was strong with our team that day.
Your recommendation means a great deal to us. Should you ever need storage for lightsabers or galactic essentials, we will be ready to assist.
i didn't catch the name of the guy at…i didn't catch the name of the guy at reception that was helping me out but he's super helpful and nice and everyone else seems so too :)
i didn't catch the name of the guy at reception that was helping me out but he's super helpful and nice and everyone else seems so too :)
13. März 2026
Antwort von Access Self Storage - Neasden
Thank you for your lovely feedback, Diana.
We are so pleased to hear that the team member who helped you made such a positive impression, even if you did not catch his name. It is also great to know that everyone else seemed just as helpful and friendly.
We truly appreciate you taking the time to share your experience.
Antwort von Access Self Storage - Neasden
Hi David,
Thank you for your feedback.
We are glad to hear that you found our staff very helpful. Your kind words are truly appreciated.
We look forward to welcoming you again whenever you need us.
Access Self Storage
I must commend Abdi and co for their…
I must commend Abdi and co for their warm welcome. Very willing to help and they are the reason I keep coming back to Access Neasden.
17. September 2025
Antwort von Access Self Storage - Neasden
Hi Chioma,
Thank you so much for your kind words and for recognising Abdi and the team! We’re delighted to hear that their warm welcome and willingness to help keep you coming back to Access Self Storage Neasden. We’ll be sure to share your feedback with them—it will mean a lot.
Access Self Storage
Would recommend
I've had a good experience so far using Access Self Storage Neasden. Renting a storage uniwas a smooth process. The place feels professional with helpful, friendly staff. Clean and tidy, good security systems, trolleys available and you can buy boxes/bubble wrap on site.
22. September 2025
Antwort von Access Self Storage - Neasden
Hi!
What amazing feedback! We’re so happy to hear your experience at our Neasden store has been smooth from the start. It’s fantastic to know you’ve found the team friendly, the facilities clean and secure, and all the little extras like trolleys and packing supplies on hand to make things easier. Thanks so much for choosing us!
Access Self Storage
Very quick process
Very quick process, very polite and helpful staff. The storage unit was much larger than I expected for the price advertised.
13. September 2025
Antwort von Access Self Storage - Neasden
Hi Christopher,
We’re delighted the team made things efficient and welcoming, and that the unit provided great value for the space you received. Thank you for sharing your experience.
Access Self Storage
Overall a superb experience moved in…
Overall a superb experience moved in with no issues whatsoever and the staff were very helpful and friendly
2. August 2025
Antwort von Access Self Storage - Neasden
Hi Christopher,
Thank you for sharing your experience! We’re delighted to hear your move-in went smoothly and that our team could make it helpful and friendly.
Access Self Storage
Antwort von Access Self Storage - Neasden
Hi Theresa,
Thank you for your feedback! We’re so pleased to hear our team was helpful. We're always here to make your storage experience as smooth as possible!
Access Self Storage
Antwort von Access Self Storage - Neasden
Hi Dayna,
Thank you! We’re so glad you had a great experience. We're always here if you need anything!
Access Self Storage
The guys on the front desk at Neasden…
The guys on the front desk at Neasden could not be more cheerful, friendly and helpful. Recommended
15. Jänner 2025
Antwort von Access Self Storage - Neasden
Hi Richard,
Thank you for the lovely review! We’re so glad to hear the front desk team at Neasden made such a positive impression. Cheerful, friendly, and helpful is exactly what we aim for—thanks for the recommendation!
Access Self Storage
staff are vey helpful
21. Juli 2023
Antwort von Access Self Storage - Neasden
Hi Abdelllatif, thank you for your positive review. We are delighted that we have met your expectations, should you need storage again in the future please get in touch. Customer Service Team
Very good communication
Very good communication, flexibility, and a very good customer service. I really recommend this company.
17. Juli 2023
Antwort von Access Self Storage - Neasden
Dear Flavia, thank you for your review. We value all feedback from our customers, and we are delighted that we have delivered the service we strive to achieve. Should you need storage again in the future please get in touch. Customer Service Team
Being honest
Being honest, the room where I kept my staff for nearly a month was a living space for the rats and mice. They ruined my staff, droppings everywhere. I had some important documents in there and some of them have been absolutely destroyed.
My clothes have been a sleeping space for the mice. Some of the art work canvase been scratched.
Neasden self storage don't deserve any star but i had no choice.
Very poor in terms of pests.
And the thing it really pissed me off that the people working there they know about it.
2. Februar 2023
Antwort von Access Self Storage - Neasden
Dear Elena, Thank you for your feedback. We are sorry to hear that you have not been happy with the service provided. All of our customers are valuable to us, and we are disappointed that we have not met your expectations on this occasion. If you would like to discuss this further, please get in touch with the Customer Service Team on customerservices@accessstorage.com.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.