Amazing sales, super easy to buy online and pick up, spacious and light shop with large fitting rooms and great brands. I trust the collection of clothes they present to be mindfully selected. I love... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I saw this coat on line and loved it. On delivery it was as beautiful as I hoped. Soft material, fabulous colours, great style and perfect weight for a coat. Arrived promptly so didn’t have to wait fo... Mehr ansehen
I’ve visited this store and purchased from it several times. I recently had a minor problem with something I purchased but they jumped on it and resolved it’s straight away. It’s not a perfect world o... Mehr ansehen
Great products ... prompt delivery, considering it was so close to Christmas and the country was still mid-pandemic slowdown. Would happily buy from AIDA Shoreditch again and would definitely be happy... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
AIDA is an independent concept store in Shoreditch, East London, combining Scandinavian inspired men’s and women’s clothing, homewares and barista coffee.
Kontaktinformationen
133 Shoreditch High Street, E1 6JE, London, Vereinigtes Königreich
- 02077392811
- aida@aidashoreditch.co.uk
- www.aidashoreditch.co.uk
4,8
Hervorragend
349 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Terrible customer service
Terrible customer service
My jacket had been lost in transit
I have received no notification from you
Or confirmation that my funds will be refunded .
Appalling customer service . I will be escalating this with Amex for the refund
16. Februar 2023
Antwort von AIDA Shoreditch
Hi Emma,
Unfortunately on very rare occasions parcels go missing. There are procedures which we have to follow as a small independent store, which is sometimes frustrating for the both of us and they do take time to be investigated - so that compensation can be issued correctly. We are happy that this has now been resolved and we have issued you with a refund, we’re incredibly sorry this happened to you as it's not the experience we wish for any of our customers.
Kindest regards
Ordered a pair of trainers and they…
Ordered a pair of trainers and they arrived a day later
Incredible service
25. Jänner 2023
Great quality product
Great quality product, good value, speedy delivery and I am completely satisfied.
Thank you
23. Jänner 2023
Love the style of the glasses but they…
Love the style of the glasses but they were dirty and covered in fingerprints when they arrived.
9. Jänner 2023
Would happily order again!
I ordered a fantastic shirt which was packaged well and came with a free high quality tote bag which i gifted to my sister. Excellent service.
12. Dezember 2022
Absolutely brilliant store
Absolutely brilliant store. Great range of brands and super fast delivery. I’ll be back!
17. November 2022
I was sent the wrong item and I am…
I was sent the wrong item and I am getting no answer from customer service. Order 77359
4. November 2022
Antwort von AIDA Shoreditch
Hi Andréa
Sincere apologies once again as we explained, your emails went into our spam folder. We understand that noticing the different colour ways on barcodes may be confusing as suppliers use their own colour system for their products (in this case dusty rose) but on our website we attribute a simple colour system for customers to be more familiar with (our colourway is light pink) which is displayed on our label above the barcode. We are happy that this is now resolved and we have issued you with a refund because you have decided not to keep the correct item.
I went to collect trainers that I had…
I went to collect trainers that I had ordered online and the lovely young girl went over and above to help me.
I had ordered many to choose from and the assistant gave me her time and advice on which ones to choose
Excellent service - thank you!
2. Oktober 2022
I shopped the store and loved the…
I shopped the store and loved the varied range of men’s brands, loved the Autumn looks. Staff were lovely too…. Only issue; I ordered 4 items online, but 1 of my items was incorrectly sent.
Apart from that, great shop!
20. September 2022
Antwort von AIDA Shoreditch
Hi M Sherwood,
Glad to hear you had a good experience with us and thank you very much for your feedback.Was this rating a true reflection of your experience with us ? What could we have done to improve our rating?
Kindest Regards
Aida Team
Excellent
Excellent product and SUCH a fast dispatch and delivery. Beautifully presented, really impressed all round and will definitely shop with Aida again.
Thank you!
15. August 2022
Missing item, no response when contacted
Update: Emailed AIDA after they responded to the review and resolved it quickly. I went to the store to pick up the missing item, all is good. Still love the store and will continue to shop there!
One of my items was missing and some items were delivered in the wrong colour. I emailed to get this sorted about a week ago, still have not seen a reply. I really like AIDA's products so please respond to me so I can change the review! :(
25. August 2022
Antwort von AIDA Shoreditch
Hi Kay, we have checked our records and we have not received an email from you but we would be very happy to help resolve any issues with your order. Please email us at orders@aidashoreditch.co.uk
We look forward to hearing from you
I made a mistake in the delivery…
I made a mistake in the delivery information and the team were quick to support to ensure I could pick up my order. Thank you!
14. August 2022
Really lovely shop and very fast…
Really lovely shop and very fast delivery. Helpful customer service too
10. August 2022
Unbelievably fast delivery
Unbelievably fast delivery, really happy with the product itself, great quality and more generally, I like their selection of products. It's a great shop to visit in person too
28. Juli 2022
Amazing fast service
Amazing fast service, VAT automatically removed for the Channel Islands, literally received 2 days later (which you never hear of!) well done 👏🏻
12. Juli 2022
AIDA Shoreditch - beautiful wrapping - sustainable 🥰
AIDA Shoreditch is such a beautiful store, and website, easy to find what you are looking for and getting inspired.
Quick delivery.
Beautiful wrapping - sustainable too which I love 💕
Thank you so much, Aida
24. Juni 2022
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.