Such an awful company to work with, whatever your problem is be sure to know they either cannot or will not help you. Whether you own master tool or slave tool they are only interested in spouting... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I can’t recommend Alien Tech Tools enough! I ran into a absolute worst-case scenario when an "ECU return to stock" operation, failed and completely bricked my car's ECU. I was pretty stressed, but... Mehr ansehen
Unternehmen hat geantwortet
Приобрёл KESS 3 , покупкой доволен 😊 очень качественно сделаный инструмент 👍🏻 Поддержка у производителя на высоте 💪🏻 очень быстро реагируют , и помогает в решении вопросов , даже не связанных с... Mehr ansehen
Unternehmen hat geantwortet
L'offerta di Alientech è veramente completa. Con gli strumenti proposti dall'azienda avrete tutto ciò che serve: mappatura, data logger, prova potenza e molte altre features che renderanno completa l... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Alientech srl
Vom Unternehmen geschrieben
Written by the company
We are the Italian company that brought professional chiptuning to the world.
Since 1991, we have been designing and manufacturing hardware and software solutions that enable tuners, mechanics and technical professionals to read, calibrate and programme engine (ECU) and transmission (TCU) control units quickly, safely and with repeatable precision.
Today, Alientech is not a single product, but a complete ecosystem created to simplify daily workshop operations and make them more profitable:
- KESS3 – ECU and TCU programming via OBD, Bench and Boot within one integrated platform.
- ECM Titanium 3.0 – The benchmark calibration software, designed to ensure precise, structured and professional workflows.
- Powergate4 – The remote tuning solution that connects workshops and end customers in a simple, controlled and secure way.
- DynoDrive – Real on-road power and performance measurement, turning your work into concrete, demonstrable data.
Why choose us:
- Over 30 years of continuous research and development.
- Millions of control units reprogrammed worldwide.
- Constant updates of protocols and vehicle coverage to keep pace with the evolution of automotive electronics.
- Dedicated technical support and structured training through the Alientech Academy.
- A true “Workshop First” approach: we develop technology that genuinely simplifies workshop life.
We believe in transparency and in the growth of a strong professional community.
If you already use our solutions, share your experience on Trustpilot: your perspective helps other workshops make informed decisions and allows us to continuously improve our products and services.
Alientech.
Mechanical heart. Electronic mind.
Kontaktinformationen
Via dei Cordari 1, 13039, Trino (VC), Italien
- +390161801025
- info@alientech.to
- www.alientech-tools.com
4,4
Hervorragend
96 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
设备很好的 我还在学习怎么调校 每个单元的功能使用 有个说明书 更好
29. Juli 2026
Antwort von Alientech srl
Thank you for your positive feedback.
We are pleased to hear that you are satisfied with the equipment and are continuing to explore its calibration functions. Your suggestion regarding clearer and more detailed user documentation is very valuable to us and helps us understand how we can further improve the learning experience.
Thank you for choosing Alientech.
The Alientech Team
Antwort von Alientech srl
Thank you for your feedback.
We are pleased to hear that you find our solution reliable, intuitive and easy to learn.
Thank you for choosing Alientech.
The Alientech Team
Antwort von Alientech srl
Gracias por tu comentario y por la confianza.
Nos alegra saber que tu experiencia está siendo positiva.
El equipo de Alientech
ALIENTECH leader del mercato
L'offerta di Alientech è veramente completa. Con gli strumenti proposti dall'azienda avrete tutto ciò che serve: mappatura, data logger, prova potenza e molte altre features che renderanno completa la vostra esperienza.
Forza Alientech!
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Grazie davvero per queste parole e per l’entusiasmo con cui hai raccontato la tua esperienza.
Il valore dell’ecosistema Alientech nasce proprio dall’integrazione tra strumenti, software e funzionalità che accompagnano ogni fase del lavoro: dall’intervento sulla centralina all’analisi dei dati, fino alla verifica e alla presentazione del risultato.
Siamo felici che tu abbia colto questo approccio e, soprattutto, che possa tradursi in un’attività più completa e professionale.
Grazie per la fiducia
Il Team Alientech
Supporto super
16. Juli 2026
Antwort von Alientech srl
Grazie per il tuo feedback.
Sapere di aver potuto offrirti il supporto di cui avevi bisogno è per noi molto importante.
Il Team Alientech
Good piece of kit, a little slow at times
Kess 3 is a decent piece of kit, works well if a little on the slow side reading at times
16. Juli 2026
Antwort von Alientech srl
Thank you for your feedback.
We're pleased to know that KESS3 is meeting your expectations overall, and we appreciate your observation regarding reading speed. Feedback like yours helps us continue refining and improving the experience we provide.
The Alientech Team
Excelent!!
Excelent!!
I ask them They answer me Any questions So Improve my ECU Tuning.So If you want to start Ask them.They will teach you How To do.
16. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Thank you for your feedback.
We're glad to know that the support and guidance you received helped you build confidence in your ECU tuning journey. Supporting our customers with knowledge, as well as technology, is an important part of what we do.
The Alientech Team
A Company with a Clear Vision
I have had the opportunity to get to know this company and was impressed by its professional approach, technical expertise, and commitment to excellence. It is clear that the team is focused on innovation, quality, and delivering practical solutions. A knowledgeable, dedicated, and forward-thinking organization that is building long-term value. A company that truly deserves recognition.
12. Juli 2026
Antwort von Alientech srl
Thank you for your thoughtful feedback.
We're pleased to know that our commitment to innovation, technical expertise and long-term value has come through in your experience. Building lasting relationships based on trust and competence is something we truly care about.
The Alientech Team
I totally understand that if your…
I totally understand that if your subscription is not renewed that you won't receive the new protocols but also they totally block your virtual reading so you can not do Toyotas and many more vehicles. With this said twice I had a file that caused no start and on the first vehicle I waited 2 days for help to repair it and on the second vehicle I'm on day 3 and the tech department is of no help.
The sales team are great and super helpful.
11. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Thank you for taking the time to share your feedback.
We understand how frustrating it can be when you need timely technical assistance, especially in situations where a vehicle is not operating as expected. We recognise the impact that waiting for a resolution can have on your daily work.
We also appreciate your positive comments about our sales team, and we'll make sure your feedback regarding the support experience is shared internally. Input like yours helps us continue improving the service we provide.
The Alientech Team
Sempre al top
4. Juli 2026
Antwort von Alientech srl
Grazie mille per il tuo feedback!
Il Team Alientech
Perfect !!!
Working with Alientech already for years and usually all problems are solved . always good contact and professional support , also cooperation together in test phase always work well. recommended 100%
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Thank you for your feedback and for your continued trust over the years.
It's great to know that our collaboration has consistently met your expectations, from day-to-day support to working together during testing activities. Building long-term relationships with our customers is something we truly value.
Thank you for your recommendation.
The Alientech Team
PENSAVO DI RISOLVERE QUELLO CHE…
PENSAVO DI RISOLVERE QUELLO CHE DIMENSIONE SPORT NON FACEVA SOLDI SPESI MALE LA DIMSPORT E ANNI LUCE DAVANTI
4. Juli 2026
Antwort von Alientech srl
Grazie per aver condiviso la tua opinione.
Ci dispiace sapere che la tua esperienza non abbia soddisfatto le aspettative. Dalla recensione, però, non ci è possibile comprendere quale sia stata la difficoltà riscontrata.
Se vorrai fornirci maggiori dettagli, saremo lieti di approfondire il caso insieme e capire come poterti supportare nel modo più efficace.
Il Team Alientech
Antwort von Alientech srl
Gracias por tu comentario!
El equipo de Alientech
Very professional!
Highly precise and useful tool!
Very professional as they provide Alientech Academy which is assured by experts! Highly helpful team and user-friendly hardware-software platform!
5 stars, no comment!
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Thank you for your feedback and for taking the time to share your experience.
It's rewarding to know that you value not only the tools, but also the support and training that accompany them. Providing workshops with the right technology, knowledge and assistance is an important part of the experience we aim to deliver every day.
Thank you for your trust.
The Alientech Team
Très rapide 👌
Merci à Déborah Villeneuve pour tout ! Tout s’est bien passé 👌
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Merci pour votre avis et pour votre confiance.
Nous sommes ravis d'apprendre que tout s'est bien déroulé et que votre expérience a été positive.
Nous transmettrons également vos remerciements à Déborah, qui les appréciera certainement.
L'équipe Alientech
I put just 3 stars because everything…
I put just 3 stars because everything perfect but the assistant service it's very slowly!!
19. Juni 2026
Antwort von Alientech srl
Thank you for your feedback.
We appreciate your positive comments about your overall experience and, at the same time, understand your concerns regarding response times.
Providing timely and effective support is extremely important to us, and feedback like yours helps us identify areas where we can continue to improve.
The Alientech Team
It is very troublesome to buy brand new…
It is very troublesome to buy brand new hardware and software, only to find that they are damaged and cannot be used, cannot be repaired, and must be sent back.
21. Juni 2026
Antwort von Alientech srl
Thank you for taking the time to share your feedback.
We understand how disappointing it can be to invest in new hardware and software and then encounter issues that prevent you from using them as expected. We also recognise the inconvenience involved when a product needs to be returned.
While situations like these are rare, we understand the impact they can have on your work and appreciate you bringing your experience to our attention.
The Alientech Team
el trato cercano y el estar mi master…
el trato cercano y el estar mi master para todo en cualquier momento Carlos es el mejor sin duda
18. Juni 2026
Antwort von Alientech srl
Gracias por tu comentario.
Nos alegra saber que has encontrado no solo apoyo técnico, sino también una relación cercana y disponible cuando la necesitas.
El equipo de Alientech
I would like to thank Joe Berry from…
I would like to thank Joe Berry from the UK Customer Service team for his outstanding support.
Joe was extremely helpful in transferring my device to another master. He always answered the phone, responded to emails very quickly, and kept me informed throughout the process.
I had been trying to resolve this issue for over a week, but thanks to Joe's professionalism and dedication, everything was sorted within 24 hours.
Excellent customer service, great communication, and a genuine willingness to help. Joe is a real credit to the company.
Thank you once again, Joe Berry!
8. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Thank you for sharing your experience and for your trust.
We’re pleased to know that the support provided helped bring the process to a successful conclusion and that communication remained clear and consistent throughout.
Your kind words are truly appreciated and will be shared with Jo and the UK team.
The Alientech Team
Helpful and Direct
The team over at Alientech are great! Quick to reply and very helpful in my experience! Very direct and detailed when answering any of my questions.
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Thank you for your feedback.
It’s great to know that the support provided has been clear, responsive and helpful whenever needed. Building relationships based on trust and open communication is something we truly value.
The Alientech Team
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