Such an awful company to work with, whatever your problem is be sure to know they either cannot or will not help you. Whether you own master tool or slave tool they are only interested in spouting... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I can’t recommend Alien Tech Tools enough! I ran into a absolute worst-case scenario when an "ECU return to stock" operation, failed and completely bricked my car's ECU. I was pretty stressed, but... Mehr ansehen
Unternehmen hat geantwortet
Приобрёл KESS 3 , покупкой доволен 😊 очень качественно сделаный инструмент 👍🏻 Поддержка у производителя на высоте 💪🏻 очень быстро реагируют , и помогает в решении вопросов , даже не связанных с... Mehr ansehen
Unternehmen hat geantwortet
L'offerta di Alientech è veramente completa. Con gli strumenti proposti dall'azienda avrete tutto ciò che serve: mappatura, data logger, prova potenza e molte altre features che renderanno completa l... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Alientech srl
Vom Unternehmen geschrieben
Written by the company
We are the Italian company that brought professional chiptuning to the world.
Since 1991, we have been designing and manufacturing hardware and software solutions that enable tuners, mechanics and technical professionals to read, calibrate and programme engine (ECU) and transmission (TCU) control units quickly, safely and with repeatable precision.
Today, Alientech is not a single product, but a complete ecosystem created to simplify daily workshop operations and make them more profitable:
- KESS3 – ECU and TCU programming via OBD, Bench and Boot within one integrated platform.
- ECM Titanium 3.0 – The benchmark calibration software, designed to ensure precise, structured and professional workflows.
- Powergate4 – The remote tuning solution that connects workshops and end customers in a simple, controlled and secure way.
- DynoDrive – Real on-road power and performance measurement, turning your work into concrete, demonstrable data.
Why choose us:
- Over 30 years of continuous research and development.
- Millions of control units reprogrammed worldwide.
- Constant updates of protocols and vehicle coverage to keep pace with the evolution of automotive electronics.
- Dedicated technical support and structured training through the Alientech Academy.
- A true “Workshop First” approach: we develop technology that genuinely simplifies workshop life.
We believe in transparency and in the growth of a strong professional community.
If you already use our solutions, share your experience on Trustpilot: your perspective helps other workshops make informed decisions and allows us to continuously improve our products and services.
Alientech.
Mechanical heart. Electronic mind.
Kontaktinformationen
Via dei Cordari 1, 13039, Trino (VC), Italien
- +390161801025
- info@alientech.to
- www.alientech-tools.com
4,4
Hervorragend
96 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Alientech srl
Gracias por tu comentario.
Nos alegra saber que valoras a nuestro equipo. Agradecemos también tu sugerencia: los comentarios de nuestros usuarios son siempre muy importantes para seguir mejorando.
El equipo de Alientech
Replacement Hardware
Brilliant Service Jo and the guys could not be more helpful and have always tried to help outstanding Service Thanks Guys Craig Reed
17. Dezember 2025
Antwort von Alientech srl
Thank you for your feedback.
We’re very pleased to hear that you appreciated the support from our team and the service provided. Your kind words are truly appreciated and will be shared internally.
The Alientech Team
son muy profesionales rapidos y…
son muy profesionales rapidos y amables, gracias seguir asi
23. Dezember 2025
Antwort von Alientech srl
Gracias por tu comentario.
Nos alegra saber que valoras nuestra profesionalidad. Trabajamos cada día para ofrecer una experiencia fiable y positiva a nuestros clientes.
El equipo de Alientech
Antwort von Alientech srl
Thank you for your review.
We’re glad to know you had a positive experience. Your feedback is truly appreciated.
The Alientech Team
Write file on
Write files with kess3 16000$ tools keep failure watch my picture and video
14. September 2025
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Thank you for your feedback.
We understand your concern; however, the information shared in the review does not provide sufficient technical details to properly understand the situation. No case reference, pictures or videos are currently visible to us that would allow a structured analysis of the reported issue.
Writing operations involve several variables (vehicle condition, battery stability, connection setup, protocol selection....), and each case must be evaluated carefully to identify the root cause.
We kindly invite you to contact our technical support team directly and provide the relevant logs, images or videos so the situation can be reviewed accurately and resolved appropriately.
The Alientech Team
KESS3 si integra bene nel flusso di…
KESS3 si integra bene nel flusso di lavoro quotidiano. L’interfaccia è intuitiva e le funzioni sono organizzate in modo logico. Ho apprezzato la disponibilità del team di assistenza, che ha seguito un caso complesso fino alla risoluzione.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Ti ringraziamo per la fiducia!
Siamo felici che KESS3 e il nostro supporto tecnico rispondano alle tue esigenze quotidiane.
Il tuo feedback è uno stimolo a continuare su questa strada.
Great product!!
1. Oktober 2025
Antwort von Alientech srl
Thank you very much. Your feedback means a lot!
Kess 3 needs better usb socket
I have been an alientech customer for over 10 years since the release of kess3 I have had too post tool back too alientech 3 times in 18 months every time the repair wasn’t covered by warranty. Costing over £2500 in repairs and import fees in the last 18 months the last repair the kess3 was working fine till software update. I was using kess usb and power supply at the time of update.
5. August 2025
Bewertung ohne vorherige Einladung
Antwort von Alientech srl
Hi Mr Rhodes,
thank you for being an Alientech customer for more than ten years and for sharing your concerns. We’re genuinely sorry that your recent experience with KESS3 has been frustrating.
Our technical records show that your unit has been serviced three times over the last 18 months, each time for physical damage to the USB-C or J2 connectors. Because the parts were found to be mechanically stressed, the repairs could not be covered under warranty. We fully understand that the resulting costs and downtime are disappointing.
That said, we want to help you get back to work with confidence. As this relates to physical connector damage, we’d like to review the set-up with you to identify any likely cause and prevent a recurrence—for example, an accidental impact, unexpected mechanical strain, or the use of cabling different from that supplied with your KESS3.
Your satisfaction matters to us, and we are committed to providing a definitive solution and ensuring the correct operation of your tool going forward.
We understand your reseller is already managing your case and we’re supporting them closely. We’re confident this will be resolved promptly and to your satisfaction, and we appreciate your patience while the final checks are completed.
Kind regards,
Alientech Team
Spoke with a gentlemen named Sam
Spoke with a gentlemen named Sam, answered all my questions accordingly and made the phone call super simple. Just wanted to thank Sam! Thanks
9. Jänner 2025
Bewertung ohne vorherige Einladung
Great device with a lot of supported…
Great device with a lot of supported vehicles
21. August 2023
Bewertung ohne vorherige Einladung
Useless customer service
Useless customer service, if you ask them a question, they reply to you with 5 questions which are completely irrelevant, they don't even read your queries, they just don't like to be asked anything, terrible company, if you want good customer service try another tool like Flex from Magicmotorsport or CMD.
10. März 2023
Bewertung ohne vorherige Einladung
KESS 3 killed two ECUs cars don't start
I am professional tuning company. I have bought a new Kess3 Master/ Ktag tool by recommendation of my software company. I have done two cars and both cars don't start now both ECU's are fu..ked and two customers cars are nor starting. We can not make any communications with the ecu s..Think before you buy this tool. Old version is good but soon it will be obsolete.
17. Oktober 2022
Bewertung ohne vorherige Einladung
Very professional team and support…
Very professional team and support really appreciate your work. I messed up while using there tools and ended to a corrupt ECU but they were so helpful to get back all in without any loss. Outstanding technology with outstanding support a big Thanks for the support team.
17. Mai 2022
Bewertung ohne vorherige Einladung
Save your money and buy other tools
Such an awful company to work with, whatever your problem is be sure to know they either cannot or will not help you. Whether you own master tool or slave tool they are only interested in spouting dribble at you through the clunky 'support request' portal that almost always translates to "we don't know how to fix your problem and we cannot help you, but do makesure to pay us more money with yearly subs ok"
They never ever admit fault and never expect an apology
Seriously anyone who reads this buy autotuner
21. Jänner 2021
Bewertung ohne vorherige Einladung
Not happy
Not happy
Bought a tool from their Agents in the UK
Revtronic
Go to use it and it says my account is suspended due to non payment! I have Paid in full for the tool!!!!!!!!!!!!!!!!!!!!
Agent is ZERO help blames Alientech and Alientech blames agent
I would not recommend this tool to anyone. The support is second rate and simply closed the ticket!
I simply want a refund and their can have their "tool" back
13. April 2018
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
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