Arnotts Bewertungen 

Excelent customer service from Anastasia at Tom Ford stand. She was fantastic to deal, very helpful with great knowledge about products,thanks for everything Anastasia

The customer service team are very professional, polite and very helpful on the phone. The staff in Arnotts are very nice and attentive. Well done.

I have been a regular at the iconic Arnotts in Henry Street since last many years. The store is huge with great inventory across multiple segments. Pretty much one stop shop for several items.

I always have a fantastic experience whenever I visit the Dior counter at Arnotts on Henry Street, and that’s largely thanks to Juraj.

His product knowledge is exceptional, and he creates such a warm,welcoming atmosphere that makes shopping an absolute pleasure. It’s clear he cares about his customers and wants them to leave feeling confident and cared for.

Thank you, Juraj.

I purchased a Miele vacuum cleaner online with other items including towels. When registering the vacuum cleaner with Miele, to get the two year warranty, Miele needed proof of purchase with the date and details on the document. The online oder did not suffice. I found Arnotts to be very helpful in responding to my request and they shared the full document within a couple of days. Miele did the registration with the new details. Thanks Arnotts

I had an issue with loyalty points not applied to my account. Once I contacted Customer Care, my issue was resolved swiftly and, more importantly, pleasantly.

I recently purchased a vacuum cleaner from Paul who explained fully the difference between all makes. The machine I purchased did not fit in the press where I stored the vacuum cleaned before and when I returned to the store Paul could not have been more helpful. He exchanged to another make which suited my needs exactly without any fuss. The experience was excellent and I will definitely purchase again. Thanks for your help Paul

Purchased a face serum and within days it began to run out. After 3 days trying to find the source of the leak it turns out it had a hairline crack at the base of the bottle so small it was barely noticeable. It took a while to get custom service to respond but once they did I was in the process immediately & the product was fully refunded.

Excellent customer service, my delivery query was answered promptly and they ensured my urgent gift was delivered on time! If only other retail services were this responsive!

I bought a suitcase in Arnotts on 8/6/25 and have to say the store staff were exceptionally helpful.
I asked directions of a girl in a scarf between travel luggage and luggage and she was so lovely and helpful.
Michaela in the luggage department was equally lovely and helpful.
They made my purchase a delightful experience. Thanks to both!

I bought sheets and a duvet cover in Arnotts sale. All were delivered speedily and I was pleased with everything. I had a query about one of the items and this was dealt with by a very helpful customer services agent.

My click and collect order .
I could not get to Dublin to collect it
Danielle from customer support by WhatsApp.
arranged for it to be sent to
Brown Thomas Cork store .
Amazing service .
Thank you so much .
Anne Cremin

Best service ever, thank you so much, specially to the customer service online team. I ordered items and it was included a summer gift box for free, which was cancelled later. After I received another box , very quick and nice! Thank you so much !!!

Great support from Danielle on WhatsApp when returning a faulty item. Easy return process too 🌟 🌟 🌟 🌟 🌟

Exceptional customer service .Always a pleasant experience shopping here .

Very bad customer service. I went to the arnotts Henry st Dublin and bought a leather shirt from the Allsaints brand. After wearing it for the third time, I noticed some white stains. I asked the Allsaints manager what I could do and if there was any guarantee because the shirt is literally new. All I received was poor treatment. She didn't let me explain. When I was talking, she looked at her phone and told me it was my fault for not taking care of the garment and that it was bad. She told me she had 20 years of experience and said it was mold and couldn't do anything for me because she couldn't take responsibility for the supposed poor care I gave the garment, which isn't true and she didn't listen. But she was very stubborn in saying it was my fault. Not happy with her response and attitude, I went to the original Allsaints store and the treatment and respect for their customers was totally different. They sent me to a leather expert and it turned out that the leather was poorly tanned from the factory. I don't understand how they can provide such poor customer service at Arnnots and have incompetent and rude people to solve problems that they clearly can't do.

Thank you Charlotte (Lingere department) for your excellent customer service. Really appreciated your help. That’s the only reason I gave a 5 🌟
What is going on? Lack of sizes of bras in stock? Seems to be an ongoing issue! Buyers! Get your act together. You are causing the company to loose business. Would only give you 1 🌟

I ordered a pair of Marco Moreo boots. Delighted with the purchase, just a little unhappy that after spending so much money on them, they didn’t come in little shoe bags

I am extreemly delighted with the Customer Service I have received from Arnotts/ Ninja
Any staff I spoke to were as helpful as they could be. So polite and empathetic. Ava Marta Kevin
However there is one person who stands out from the crowd.
This is Jade who could give MASTERCLASS in dealing with Customers. She has gone over and above to resolve my issue
Gone that extra mile
I hope she is appreciated
She is a credit to herself her family and Arnotts.
Look after this young lady. She is a treasure
Not everyone has these atteibutes but I suspect it all comes naturally to Jade.
Thank you so much Jade
Nora Rafferty

I would like to highlight the amazing customer service I received from Aislinn, one of your managers. She helped me with a lost gift card and went above and beyond. Her patience, kindness and professionalism are rare and you are lucky to have her on your team. Sinead Jordan