Ordered an expensive art glass product (Polar Candleholder) which got cracked after a while. It turned out it was some kind of production error. After some waiting Artglass Vista contacted Kost... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Huge range of products that are expertly packaged to arrive safely wherever in the world they are destined to be received. 100% of our orders have arrived intact, even the finest crystal. Currently th... Mehr ansehen
Great 5 star experience. Quick delivery, excellent customer service, highly recommend. Bought a set of 4 wineglasses and unfortunately one arrived with a chip and crack in it. I saw it as soon as I op... Mehr ansehen
The goblets arrived in perfect condition. By using FEDEX we only waited a few days. Very impressed by your service and that of FEDEX. Will definitely be continuing to do business with your company.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
ArtGlassVista has a wide assortment of handmade art glass and stemware from the world-renowned glassworks in Scandinavia. We have the full assortment from Kosta Boda, Orrefors, Mats Jonasson Målerås, Magnor, Vas Vitreum and Bergdala. Immediate dispatch and fast delivery. 30 days right to return and money back guarantee on all orders.
Kontaktinformationen
Ringugnsgatan 11, 216 16, Malmö, Schweden
- +46 (0)40 668 81 78
- info@artglassvista.com
- www.artglassvista.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Efficient service
FedEx did not have my full address but they did eventually manage to find me on the expected delivery day. Efficient service.
Shipping was delayed
Shipping was delayed, but it worths the wait. I love Nachtmann crystals!!
Excellent item quality!!The parcel was…
Excellent item quality!!The parcel was sent quit fast!I will shop again!
Ive ordered a number of times from…
Ive ordered a number of times from ArtGlassVista and I'm blown away by the service and speed of execution, absolutely outstanding! well done.
Normally good but no so great this time
Normally my experience with ArtGlassVista is very good but this time it wasn't the best. My initial order was incorrect with missing items and and extra item. I twice contacted the customer service department via the email address and received no reply. Having left a negative review on Trustpilot they then got in contact and after a few weeks the whole problem was rectified satisfactorily.
It always annoys me when companies seem to spend more time concerned with trustpilot than actually dealing with their customer care communications - if I had received a reply from my email enquires I would never have left the original negative review.
I would however shop with ArtGlassVista again as they have previously been excellent.
Very fast service.
late delivery wrong product
Unfortunately, I'm not satisfied with this company at all. Delivery was late. They informed me about the delivery time. I was waiting all day at home but the product didn't arrive. They delivered the product the next day without informing me so nobody was at home. Finally the product arrived, but the product was not the product I ordered. It was a Christmas gift so the Christmas present has gone. I wrote the company a mail looking for a solution but for 3 days I got no answer. the answer was" Then I got the following mail from the company: Thank you for shopping with us. We can now see that you have received your order and we hope that you are fully pleased, as much so with the products as with our service.

Antwort von ArtGlassVista.com
Huge range of products & expertly packaged for 100% satisfaction
Huge range of products that are expertly packaged to arrive safely wherever in the world they are destined to be received. 100% of our orders have arrived intact, even the finest crystal. Currently the shipping cost is very high, probably due to the dew flight options available because of covid, so I won't be ordering until shipping costs lower again as this makes prices not as competitive.
Beautiful products you don’t find in…GA Liverpool
Beautiful products you don’t find in the shops
We are very pleased with the present
We are very pleased with the present. However we got this present from our son who should have received the invoice on his billing address. Instead of that we received it so that we could see the price, which was not the intention of the giver!
Received my order today and was quite…
Received my order today and was quite pleased! Packing was great and delivery was fast! Thank you very much!
Very good range of products and very quick service.
Very satisfied customer.
I find that I can always rely on ArtGlassVista to send very interesting glass products. I have never been disappointed. This is particularly important at this time of year with the purchases made for friends and family at Christmas. Also this year with Covid I have done more on line shopping than usual. The prices of items are very good and once ordered the goods are sent very quickly.
Thank you so much.
Excellent customer service
One of the candle holders was a bit wobbly. One email and a short videoclip were enough to get it replaced without any fuss. Excellent customer service ! Thank you.
Lovely product although my delivery was…
Lovely product although my delivery was 3 day’s late I received it we’ll packaged and I am delighted with it .
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