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Arthur Price Bewertungen 

161
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Insufficient paper work was sent with FedEx so the package got held up at customs in the US which delayed delivery by a week! Also, the amount of customs and duty that I had to pay was more than the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I bought a children's cutlery set as a christening present to match my daughter's cutlery set, which was bought as a wedding present a few years ago.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great to find a replacement for a 45 year old Arthur Price fish fork, sadly recently lost. Only discernible difference is the font size and arrangement has changed slightly on the rear stamping.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service t... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Besteckfachhandel
  2. auch in
  3. Haushaltswarengeschäft

Vom Unternehmen geschrieben

Shop Arthur Price cutlery sets, tableware and gifts for the home. Arthur Price is a UK based family owned business founded in 1902.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

161 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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4,7

Alle Bewertungen

(161)

141 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

We have had the set for a few years

We have had the set for a few years. Didn't know what the style were. But after a Google picture search, it gave me the exact match. Went and ordered the set.
Swift delivery and has hoped, it was the exact match. No doubt we will add to the collection going forward.

4. September 2026
Arthur Price-Logo

Antwort von Arthur Price

Good morning,

We're happy to hear you feel this way, thank you for sharing this feedback with us!

Best wishes,
Kayleigh.

Bewertet mit 5 von 5 Sternen

I recently contacted Arthur Price…

I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service team was. They honored their 50-year warranty without any fuss and sent out brand-new replacements immediately. It is rare to find this level of dedication to craftsmanship and consumer care these days. Highly recommended!

1. September 2026
Bewertung ohne vorherige Einladung
Arthur Price-Logo

Antwort von Arthur Price

Good morning Brendan,

We appreciate you sharing this feedback with us, we're so happy to hear you feel this way!

Best wishes,
Kayleigh.

Bewertet mit 5 von 5 Sternen

Suoerb product

Suoerb product. Superb service.

28. August 2026
Arthur Price-Logo

Antwort von Arthur Price

Good morning,

We're so happy to hear you feel this way about both our products and service – thank you for sharing this feedback with us.

Best wishes,
Kayleigh.

Bewertet mit 5 von 5 Sternen

Great spoons🤗

Great spoons🤗 ! Very handy…in hands😂 ! And quick delivery as well. Very happy with my purchase

3. September 2026
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Antwort von Arthur Price

Good afternoon Nathalie,

Thank you for taking the time to share this feedback with us!

Best wishes,
Kayleigh.

Bewertet mit 3 von 5 Sternen

The quality of the products is very…

The quality of the products is very high. However, the website could be more informative. It lacks high‑quality photos and detailed descriptions to help make purchasing decisions.

2. September 2026
Arthur Price-Logo

Antwort von Arthur Price

Good morning Artem,

Thank you for sharing this feedback with us, we will be sure to pass this along to the team!

Best wishes,
Kayleigh.

Bewertet mit 5 von 5 Sternen

The quality is unmatched

My initial questions about the right cutlery set for me were answered efficiently and knowledgeably. I ended up with a wonderful set that is a joy to use.

2. September 2026
Arthur Price-Logo

Antwort von Arthur Price

Good afternoon,

We're so happy to hear the team were able to help you find the right cutlery set for you, and thank you for sharing this feedback with us!

We hope you continue enjoying your new set!

Best wishes,
Kayleigh.

Bewertet mit 4 von 5 Sternen

Lovely quality cutlery

Lovely quality cutlery arrived very quickly and is good to use

24. August 2026
Arthur Price-Logo

Antwort von Arthur Price

Good morning Jane,

Thank you for taking the time to share this feedback with us, we're happy to hear you feel this way.

Best wishes,
Kayleigh.

Bewertet mit 5 von 5 Sternen

Customer service was excellent

Customer service was excellent. For some reason, one of the AP discount codes didn’t work and so when I phoned the customer service team, they were very happy to just refund me the discount at the point of purchase. Very good customer service from AP.

19. August 2026
Arthur Price-Logo

Antwort von Arthur Price

Good afternoon Georgina,

Thank you for leaving us this lovely review, we're happy to hear you feel this way about the service you received from out team!

Best wishes,
Kayleigh.

Bewertet mit 4 von 5 Sternen

Outstanding customer service

We ordered a new canteen of cutlery to replace the set of mis-matched knives and forks we had accumulated over the years.
We wanted something that was timeless and could stand up to normal family life including the dishwasher. Unfortunately the set developed flaws in the surface which we were unhappy with. Whilst that was bad news, Arthur Price's customer service was outstanding! The flawed pieces were replaced without issue (initially the flaws were only showing on one type of knife). When it happened again AP refunded the full set, even though we hadn't kept the box.
Marion T dealt with all our emails promptly and professionally.

1. August 2026
Bewertung ohne vorherige Einladung
Arthur Price-Logo

Antwort von Arthur Price

Good afternoon,

We appreciate you sharing this honest feedback with us and we're very happy to hear Marion was able to help get this all sorted for you.

Best wishes,
Kayleigh.

Bewertet mit 5 von 5 Sternen

I was very impressed with the quality…

I was very impressed with the quality of the cutlery ,
the prices were very reasonable and the delivery was first class.

12. August 2026
Arthur Price-Logo

Antwort von Arthur Price

Good morning,

Thank you for sharing this lovely feedback with us, we're very happy to hear you feel this way!

Best wishes,
Kayleigh.

Bewertet mit 5 von 5 Sternen

Excellent cutlery

Excellent cutlery, first class and quick delivery

19. August 2026
Arthur Price-Logo

Antwort von Arthur Price

Good morning Mary,

We're so happy to hear you feel this way about our cutlery and the service you received from us!

Have a lovely day!

Best wishes,
Kayleigh.

Bewertet mit 5 von 5 Sternen

Thank you!!

14. August 2026
Arthur Price-Logo

Antwort von Arthur Price

Good morning Tibor,

You're very welcome! Thank you for purchasing from us!

Best wishes,
Kayleigh.

Bewertet mit 1 von 5 Sternen

Colour fading after less than 6 months, poor after care

Bought the champagne cutlery set less than six months ago and the finish on every piece has already started fading. I followed the care instructions to the letter, so this is not misuse.

What takes it to one star is the aftercare. I emailed customer care and heard nothing. I chased and heard nothing. I then filled in the contact form on the website and still nothing, not even an acknowledgement.

For a brand that sells itself on heritage and quality, being ignored on a faulty set is very poor. I would not buy again.

20. August 2026
Bewertung ohne vorherige Einladung
Arthur Price-Logo

Antwort von Arthur Price

Good afternoon Steve,

We're very sorry to hear you feel this way and that the team haven't been in touch yet. If you email marion.toon@arthurprice.com with your order number and photos of your cutlery, this will be looked into for you.

Best wishes,
Kayleigh.

Bewertet mit 5 von 5 Sternen

Beautiful, high quality and great service

Beautiful, quality cutlery. Beautifully packed. Delivered in a timely fashion. What's not to love? Also, the sample service was excellent in helping my choice.

3. August 2026
Arthur Price-Logo

Antwort von Arthur Price

Good afternoon,

Thank you for sharing this feedback with us, we're very happy to hear you feel this way about our cutlery and that you found the sample service useful!

Best wishes,
Kayleigh.

Bewertet mit 5 von 5 Sternen

Good quality

Good quality , stylish knives. Just what I was looking for .

3. August 2026
Arthur Price-Logo

Antwort von Arthur Price

Hi Margaret,

Thank you for leaving us this lovely review, we're very happy to hear you feel this way about our products and glad you found what you were looking for.

Kind regards,
Jeevan.

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