Insufficient paper work was sent with FedEx so the package got held up at customs in the US which delayed delivery by a week! Also, the amount of customs and duty that I had to pay was more than the... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Insufficient paper work was sent with FedEx so the package got held up at customs in the US which delayed delivery by a week! Also, the amount of customs and duty that I had to pay was more than the... Mehr ansehen
Unternehmen hat geantwortet
I bought a children's cutlery set as a christening present to match my daughter's cutlery set, which was bought as a wedding present a few years ago.
Unternehmen hat geantwortet
Great to find a replacement for a 45 year old Arthur Price fish fork, sadly recently lost. Only discernible difference is the font size and arrangement has changed slightly on the rear stamping.... Mehr ansehen
Unternehmen hat geantwortet
I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service t... Mehr ansehen
Unternehmen hat geantwortet
Shop Arthur Price cutlery sets, tableware and gifts for the home. Arthur Price is a UK based family owned business founded in 1902.
Unit 1 - 6 Britannia Way, WS14 9UY, Lichfield, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
We have had the set for a few years. Didn't know what the style were. But after a Google picture search, it gave me the exact match. Went and ordered the set.
Swift delivery and has hoped, it was the exact match. No doubt we will add to the collection going forward.

Antwort von Arthur Price
I recently contacted Arthur Price regarding a material issue with a few pieces from my Signature Echo cutlery set. I was incredibly impressed by how helpful, polite, and swift their customer service team was. They honored their 50-year warranty without any fuss and sent out brand-new replacements immediately. It is rare to find this level of dedication to craftsmanship and consumer care these days. Highly recommended!

Antwort von Arthur Price
Great spoons🤗 ! Very handy…in hands😂 ! And quick delivery as well. Very happy with my purchase

Antwort von Arthur Price
The quality of the products is very high. However, the website could be more informative. It lacks high‑quality photos and detailed descriptions to help make purchasing decisions.

Antwort von Arthur Price
My initial questions about the right cutlery set for me were answered efficiently and knowledgeably. I ended up with a wonderful set that is a joy to use.

Antwort von Arthur Price

Antwort von Arthur Price
Customer service was excellent. For some reason, one of the AP discount codes didn’t work and so when I phoned the customer service team, they were very happy to just refund me the discount at the point of purchase. Very good customer service from AP.

Antwort von Arthur Price
We ordered a new canteen of cutlery to replace the set of mis-matched knives and forks we had accumulated over the years.
We wanted something that was timeless and could stand up to normal family life including the dishwasher. Unfortunately the set developed flaws in the surface which we were unhappy with. Whilst that was bad news, Arthur Price's customer service was outstanding! The flawed pieces were replaced without issue (initially the flaws were only showing on one type of knife). When it happened again AP refunded the full set, even though we hadn't kept the box.
Marion T dealt with all our emails promptly and professionally.

Antwort von Arthur Price
I was very impressed with the quality of the cutlery ,
the prices were very reasonable and the delivery was first class.

Antwort von Arthur Price

Antwort von Arthur Price

Antwort von Arthur Price
Good quality cutlery and excellent customer service

Antwort von Arthur Price
Bought the champagne cutlery set less than six months ago and the finish on every piece has already started fading. I followed the care instructions to the letter, so this is not misuse.
What takes it to one star is the aftercare. I emailed customer care and heard nothing. I chased and heard nothing. I then filled in the contact form on the website and still nothing, not even an acknowledgement.
For a brand that sells itself on heritage and quality, being ignored on a faulty set is very poor. I would not buy again.

Antwort von Arthur Price
Beautiful, quality cutlery. Beautifully packed. Delivered in a timely fashion. What's not to love? Also, the sample service was excellent in helping my choice.

Antwort von Arthur Price

Antwort von Arthur Price
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