Arthur Price Bewertungen 

I reached out to customer service before ordering a set of silver plated cutlery that was on sale. Regular price approx $3500 CAD on sale $720. It seemed too good to be true, hence my inquiry before purchasing. I wanted to ensure the quality was high despite the sale price. I was assured that the quality was high, the cutlery is coated with silver in the UK and there is a 50 year warranty.
The set arrives and there is no paperwork to indicate any warranty and several pieces are scratched and not coated properly right out of the packaging. I reached back out to customer service who had previously responded quite rapidly, now its been a week and nothing.
Arthur Price gets the stainless steel cutlery made in Asia and coats them with silver locally, although worth mentioning their sterling pieces are still made 100% in the UK. Following my original review, the company responded rapidly and i was in touch with Marion. She deserves 5 stars for her efforts and understanding. The lady i was previously dealing with was on holidays which explains no response but Marion still seemed apologetic. She relayed to me that on their end the team all agreed i was sent pieces that do not meet their quality standards. She worked with me to come to a resolution that seemed only focused on making things right for me. Some of the cutlery i recieved seemed to be of the quality one has in mind when they think of Arthur Price, so im convinced i was just unlucky with my set.

Always reliably excellent, classic quality and possible to find replacements of what I bought before after the cutlery fairy has taken off with them. Thank you!

I ordered some cutlery as a wedding gift. It arrived on time and each piece was well wrapped. I've docked one star because ideally I would like it to have been delivered directly to the wedding couple, but as there was no option for gift wrap or to include a message, I had it delivered to me. I'm glad I did because the box it came in was rather battered, not ideal for a gift. I've re-wrapped it and put it in a gift bag to take to the wedding. The cutlery looks very nice and of good quality, but I can't comment further as it wasn't my choice and I'm not the one who'll be using it.

Excellent service.Prompt delivery

Excellent service by Arthur Price from ordering until delivery . Delivery was brilliant by DPD . The quality of my ordered items were no less than i would have expected from such a prestigious company . Thank you Arthur Price ⭐️⭐️⭐️⭐️⭐️

Great service from the company replacing damaged items under their guarantee .
Spoke to a couple of members of staff , helpful & efficient solving issues .

great customer service

The service given was helpful and friendly and delivery was made on the due date .The quality of the product a carving set which was a twenty first birthday present was excellent .

Straight forward ordering and quick delivery on a day to suit my schedules. One item was missing I emailed to inform and it was sent out immediately.
Very good quality cutlery.

Your product has always been good, I prefer SS to silver plated

I bought some additional Sienna cutlery to add to the set I already have. Great quality, great price and superfast delivery. Very happy with my purchase...I may add a bit more the next time there is a sale on!

Great offer on this canteen of cutlery, came very quickly unfortunately I was not at home due to an appointment and dpd driver would not deliver to neighbour.
I arranged redelivery to my neighbour as I was away and no weekend delivery slots. Still happy with the goods I received which is a wedding present

I’m very happy with my new cutlery set. It is beautiful and I know that I’ll get many years of enjoyment from it. It is great that this product is made in the UK. The delivery service was impressive, especially given that I ordered it to be shipped to New Zealand. I’d like to give credit to Amy as she was most helpful and responsive with my questions. This was a pleasant experience, and I look forward to buying more pieces from Arthur Price in the future to add to my collection.

Good product. Delivered promptly

What amazing value. Delivery was super quick. BUT the quality is superlative

Very nice product, well packaged, and delivered swiftly.

The service was good, delivery was a bit slow and I thought that my order had gone missing. I emailed you and you were happy to send replacement items. Fortunately my order arrived later than expected but Amy was ready to send an immediate replacement order. Very polite and amicable correspondence .
The cutlery is beautiful very well made and elegant design, I have been collecting the items over a few years and the quality has stayed the same

Prompt delivery of a quality product to match our existing set ❤️

The quality is unsurpassed.