I had put off renewing my car insurance because I thought it would be complicated, difficult and time-consuming. And probably no cheaper than my renewal quote. I received a personised email from M... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
It was good to be able to talk to a human being on the 'phone. They were very thorough in taking me through my application. But a second named driver (for emergencies etc.) should not send up the... Mehr ansehen
Unternehmen hat geantwortet
Very anxious, due to 2023 vandalism on my car. Seem to be paying higher premiums all the time, very unfair. However, Lulu dealt with my anxiety in such a professional manner, hopefully Churchill insur... Mehr ansehen
Unternehmen hat geantwortet
We’ve been using Autonet Insurance for over 10 years and have never had any problems with prices and staff are very helpful and friendly,can’t say much for claims as we’ve never had to make any
Unternehmen hat geantwortet
Unternehmensdetails
Über Autonet Insurance
Vom Unternehmen geschrieben
Autonet Insurance is one of the UK’s largest insurance brokers with a simple philosophy – “to be the best at what we do”. Founded in 1998, Autonet went from making a million in the first year to becoming an award winning company that turns over more than £130 million. Based in Stoke-on-Trent.
Customer Feedback Details
Vom Unternehmen geschrieben
Kontaktinformationen
Embankment West Tower, 101 Cathedral Approach, Salford, M3 7FB, Vereinigtes Königreich
- reviewsites@autonetinsurance.co.uk
- www.autonetinsurance.co.uk
4,3
Hervorragend
18 508 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Reliable and moderately priced insurance …
The price was very acceptable and we found it easy to purchase the policy online. All our requirements were met.
12. Juni 2026
Antwort von Autonet Insurance
Thank you very much for your positive feedback.
We're delighted to hear that you found the price acceptable and the process of purchasing your policy online easy. It's great to know we met all your requirements. If you need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards
Chelsea @ Autonet Insurance
Well the price is right ..quick and…
Well the price is right ..quick and good service......
5. Juni 2026
Antwort von Autonet Insurance
Thank you so much for your kind words! We're delighted to hear that you found our price right and appreciated our quick and good service.
If you need any further assistance with your policy, please don't hesitate to reach out.
Kind regards,
Michelle @ Autonet Insurance
A very expensive company quoting prices…
A very expensive company quoting prices more than double on offer elsewhere from reputable companies. Look elsewhere and save yourself a lot of money
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Autonet Insurance
Thank you for sharing your feedback regarding your experience. We are sorry to hear that you found our prices higher than other offers you received. At Autonet, we strive to provide competitive rates along with excellent service and support.
We hope to welcome you to Autonet in the future.
Kind regards,
Michelle @ Autonet Insurance
Reasonable price.Ease of transaction
Reasonable price.Ease of transaction, number of extras.
3. Juni 2026
Antwort von Autonet Insurance
I appreciate you taking the time to share your thoughts with us. It’s great to hear that you found the pricing reasonable, the transaction process easy, and valued the additional extras included.
If you have any further questions or require assistance, please feel free to reach out to us at any time.
Kind regards,
Darren @ Autonet Insurance
Easy transfer from my previous…
Easy transfer from my previous insurance and a lot cheaper
3. Juni 2026
Antwort von Autonet Insurance
Thank you for sharing your positive experience. We're delighted to hear that the transfer from your previous insurance was easy and that you found our rates to be more affordable.
If you need any further assistance or have any questions about your policy, please don't hesitate to reach out.
Kind regards,
Darren @ Autonet Insurance
Very satisfied with experience
Pleased with quotation covering what I required. Everything was clear and documentation arrived promptly by e mail
9. Juni 2026
Antwort von Autonet Insurance
Thank you for your positive feedback. We're glad to know that the quotation covered everything you needed and that the documentation was clear and promptly delivered to your email. Should you require any further assistance, please feel free to reach out.
Kind regards,
Darren @ Autonet Insurance
I have moved to autonet Insurance which…
I have moved to autonet Insurance which is due to commence in a couple of days. Autonet tried to increase my premium and threatened to cancel my insurance without notifying me. I have provided full and accurate information with evidence a week ago from my previous insurers, I am still waiting for Autonet to confirm that they will not increase my premium due to inaccurate information which they have obtained from somewhere. I have spent significant time on the phone without success. I wished I had not bothered to move over to Autonet. If I cancel before the policy starts, they want to charge me £40. Unbelievably awful customer service.
I am sorry but the response received below is just completely false. I have sent the evidence a week ago. I have spent time on the phone on Monday and this morning with Autonet, who have confirmed that the evidence has been received and still being considered.
2. Juni 2026
Antwort von Autonet Insurance
We're sorry to hear about the difficulties you’ve been experiencing regarding your premium and policy status. I understand how stressful this situation must be, having looked at your policy it does appear that we have not received the information that was requested as yet.
If you can please contact us on our live chat so we can look into this further, we have provided the link below.
www.autonetinsurance.co.uk/contact-us
Kind regards,
Darren @ Autonet Insurance
A very helpful member of staff who…
A very helpful member of staff who guided me through my application on the phone which had not been correct
2. Juni 2026
Antwort von Autonet Insurance
Thank you very much for your kind feedback. I’m glad I could assist you through the application process and help get things sorted correctly.
If you have any further questions or need additional support, please don’t hesitate to reach out.
Kind regards,
Darren @ Autonet Insurance
It was so simple
It was so simple, great price, only took a few minutes and it was all done.
9. Juni 2026
Antwort von Autonet Insurance
Thank you so much for your kind words! I’m really pleased to hear that the process was simple and quick, and that you’re happy with the price.
If you need any further assistance or have any questions about your policy, feel free to reach out.
Kind regards,
Darren @ Autonet Insurance
it was made very easy to apply for my…
it was made very easy to apply for my new car insurance.
i had one problem, but that was soon sorted.
many thanks
9. Juni 2026
Antwort von Autonet Insurance
Thank you for sharing your feedback with us. We're delighted to hear that you found it easy to apply for your new car insurance and that any issues you encountered were quickly resolved.
If you need any further assistance or have questions in the future, please don't hesitate to get in touch.
Kind regards,
Darren @ Autonet Insurance
Antwort von Autonet Insurance
Thanks so much for your kind words! We're pleased you’re happy with the price you received. If there’s anything else we can assist you with, just let us know.
Kind regards,
Darren @ Autonet Insurance
Wonderful man who helped me with my car…
Wonderful man who helped me with my car insurance, I believe his name was Simon. He was polite Joval and nothing was too much bother. He explained all the Insurance to me couldn’t wish for a nicer chap credit to his company.
6. Juni 2026
Antwort von Autonet Insurance
Thank you so much for your kind words and positive feedback. We're delighted to hear that Simon was able to assist you so well with your car insurance and that you found his support polite and helpful. We pride ourselves on providing excellent customer service, and it's wonderful to know Simon made such a positive impression.
If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Darren @ Autonet Insurance
Good communication. Easy transaction. Thank you
Good communication and easy to input details.
29. Mai 2026
Antwort von Autonet Insurance
Thank you for your kind words! We're delighted to hear that you found our communication clear and the process easy to navigate. If you need any further assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Autonet Insurance
Antwort von Autonet Insurance
Thank you very much for your kind words! We're delighted to hear that you found our price and service great. At Autonet, we always strive to provide the best experience for our customers.
If you need any further assistance or have any questions, please don't hesitate to reach out.
Kind regards,
Chris @ Autonet Insurance
Very easy process and a good price…
Very easy process and a good price thank you very much
5. Juni 2026
Antwort von Autonet Insurance
Thank you very much for your kind feedback. We're delighted to hear that you found the process easy and the price good. If you need any further assistance with your insurance, please don't hesitate to get in touch.
Kind regards,
Chris @ Autonet Insurance
Easy to use with competitive prices
Easy to use with competitive prices, will definitely be using again
29. Mai 2026
Antwort von Autonet Insurance
Thank you so much for your kind words! We're delighted to hear that you found our service easy to use and our prices competitive. We truly appreciate your support and look forward to helping you again in the future.
Kind regards,
Chris @ Autonet Insurance
Antwort von Autonet Insurance
Thank you very much for your kind words and for leaving such positive feedback. We’re delighted to hear that you found our advice very clear. At Autonet, we strive to provide the best service possible and it’s wonderful to know we met your expectations.
If you need any further assistance with your policy or have any questions, please do not hesitate to get in touch.
Kind regards,
Chris @ Autonet Insurance
A good competitive price ,but not…
A good competitive price ,but not overly easy or clear to see whether I'd got the the full cover I needed .
27. Mai 2026
Antwort von Autonet Insurance
Thank you for your feedback regarding your recent experience. We're glad to hear you found our price competitive. However, we're sorry that it wasn’t completely clear whether you had the full cover you needed.
We strive to make all coverage options as transparent and easy to understand as possible, and your feedback is very helpful in identifying areas where we can improve.
If you have any specific questions about your policy or would like us to review your coverage to ensure it fully meets your needs, please don’t hesitate to get in touch.
Kind regards,
Darren @ Autonet Insurance
Antwort von Autonet Insurance
Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our service easy to use and appreciated the great price. Your satisfaction is very important to us.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Darren @ Autonet Insurance
How long things take
I thought the agent was good but the length of time it took to change a name over was unbelievable especially since I was at my work doing it
26. Mai 2026
Antwort von Autonet Insurance
Thank you for your feedback and for acknowledging the agent's assistance. I sincerely apologise that you felt the length of time it took to complete the name change process was long. We understand how important it is to handle these matters efficiently, especially when you are managing it during work hours.
Please be assured that your comments will be passed on to help improve our service. If you have any further concerns or need assistance, feel free to contact us directly.
Kind regards,
Michelle @ Autonet Insurance
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