Worst purchase ever made. Lived in constant hell for nearly two years due to shoddy construction and noise flanking. Imagine being woken up every morning by hearing neighbours children... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Worst purchase ever made. Lived in constant hell for nearly two years due to shoddy construction and noise flanking. Imagine being woken up every morning by hearing neighbours children... Mehr ansehen
Unternehmen hat geantwortet
Louise was great to work with on purchasing our new property. Always helpful on offering her advice which we listened to and made our decisions accordingly. She guided us through the experience with p... Mehr ansehen
I popped into Earls Park completely on the off chance and Louise was so helpful!! The house type we are interested in isn't available yet and Louise was not a 'pushy' sales woman she understood my fam... Mehr ansehen
We met Ruby who was both charming and very friendly .Ruby talked us through the various properties available to suit our needs answering any questions we had regarding the site now and in the future.R... Mehr ansehen
Unternehmen hat geantwortet
At Avant Homes, our vision is to create quality homes for everyone. We build homes at affordable price points, so people from all walks of life can live in an energy-efficient, new build home. Our developments are positioned in desirable locations where customers want to live, creating communities and making the property ladder accessible for all. We operate in Scotland, the North East and North West of England, Yorkshire, the East and West Midlands, and South Wales, with nine regional offices employing over 600 people.
6 and 9 Tally's End, S43 4WP, Chesterfield, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 83 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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The whole team was very helpful, answered all my questions and quick to respond to emails. They made my journey towards getting a new home very stress free.

Antwort von Avant Homes
Katie, Andy and the team at Altofts Acres have been incredible during our first time buying process! They made the process easy, quick and as least stressful as they could make it! Katie and Andy were also always so kind and welcoming!

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I would not recommend Avant homes to anyone at all as the quality of the houses are substandard and after completing on my property and having assurances made by the customer care dept to do work, they do not do the work but try and fob you off with repairs to brand new products.
And the customer care dept should be renamed, We do not care dept
As they do not care you have spent a considerable amount of money buying your new home that by the way should have been completed 2 months before I actuality completed
So stay well away from Avant homes is my advice.
I would give zero stars if I could and also wish I had never come across Avant homes let alone buy one of their houses !

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Andy Jones at the Tranent site always does 5 star work no matter how small the job and is always happy to help with any other issues. On top of that he has great chat, always a delight to see him 😀

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Your customer service was great

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Don’t believe the other reviews. Avant Homes are a cowboy outfit. Since we purchased our home in 2021 (Hawfinch Place) we have made several improvements to our home and have utilised the services of a local odd-job tradesmen to implement them. He has frequently been left speechless at the ineptitude and stupidity of the original builders. They will leave no corner uncut.
The coup-de-grace was when we arranged to have solar panels installed. The installer notices a hole in the roof (which allowed birds to access our attic in the spring) and more seriously that many of the roof tiles were damaged with hairline fractures, as if the whole batch of tiles was faulty. Avant Homes response to this: “unfortunately we do not cover broken tiles under our warranty…..this will be down to homeowners maintenance”

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Andy Jones is Great! Super helpful, friendly, and professional. Nothing is ever too much trouble and he goes out his way to make sure everything is sorted. Many thanks!

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Amazing experience moving into our first home as a married couple, Toni has been absolutely fantastic and could not thank her enough

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Drew was very helpful from the Greenlock Place, Leeds. She explained everything to us and had patience with all our questions.
The only disappointment I had was since last year I have been enquiring about The Dalton and was reassured I was put on a list to be notified asap when The Dalton was released but that never happened. Thankfully we have been randomly checking your website and saw that The Dalton was released. Otherwise we most likely would have missed the opportunity to purchase the property. This service could be improved.

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Andy has attended our property a few times to resolve our snagging issues. Nothing is too much trouble for him, he is polite, professional and takes pride in his workmanship. He is a real credit to the Avant Customer Care team.

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We were guided around three different styles of house - at The Avenue development in Middlesbrough - by the well informed and very helpful Rihanna. She gave us a lot to think about. Much appreciated too

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I recently purchased a property at Avant Homes Hackett Grange development. After visiting most (if not, all) other new build developments in Nottingham, this development not only met my criteria but the customer service I received from Keiran was second to none all throughout!
Keiran is very passionate about his role and genuinely cares about you, your home, your requirements and will do everything he can to make the process of buying a new home as smooth-sailing as possible - this was particularly important for me as a first time buyer. Keiran is kind, honest, approachable and knowledgeable with significant experience - which are exactly the qualities you want in a sales advisor when making such a big investment. Keiran's communication is clear and prompt, with regular weekly updates on build progress.
I would also like to mention Laura Davies and Zehra the sales manager who were also incredible throughout and worked to ensure we were able to overcome any hurdles.
The site team work efficiently and in my experiences, to a very good standard. The aftercare so far has been great too. Tracy is very efficient at organising visits to view and organise repairs of any snags.
I would highly recommend considering this development and Keiran as your sales advisor for a positive experience - I recommended a friend who purchased a property have also had a similar experience to myself. Thank you to all at Hackett Grange.

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Andy the joiner has been to us a few times to do snagging repairs. He is friendly, good at his job and makes sure the place is spotless after. He is a real asset to Avant homes.

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Dave Mcally top bloke, came to sort my bedroom door which he done in no time - then also fixed my daughters bedroom door.
Top bloke and has excellent workmanship. Highly rate.

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Kieran at Hackett Grange was very helpful from the beginning. As first time buyers, we had many questions but he was very helpful all the way through. He was also exceptionally well with our little one and she enjoyed the visit as much as we did

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What we liked - project, pricing, floor plan etc…
What we didn’t like - want to see at Walt 1 sample house but didn’t get to see any, we were told non were available as a show house

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We couldn’t thank Paul Elliot more at Willington for the process of buying our first home. He has been so helpful throughout the whole process and always going out of his way to go above and beyond. Absolutely amazing service

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Ruby at Seely Fields has been phenomenal with supporting us through this journey. She has provided us with plenty of information throughout the process of viewing different plots which helped us make an informed decision when reserving. During our reservation appointment, it was clear Ruby was very knowledgeable and she gave us an incredibly detailed breakdown of all the relevant information we needed. Thank you!

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Katie at Avant Homes Altofts was so helpful at our meeting, she guided us through everything and was so reassuring. Every question we had asked was answered thoroughly. We could not thank her more, as first time buyers this process is stressful but she put us at ease. We thank her so much 🥰

Antwort von Avant Homes
My experience with avant wasn’t too good until I got in touch with Shelby. I was told numerous times that I would be called back etc by other team members but that never happened. But Shelby went over and above to help me out and got me information I needed quickly with moving house. You are a great representative of your company Shelby, thank you again.

Antwort von Avant Homes
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