Purchased some cycling shoes. Wasn't 100% sure on size so ordered 2 pairs of different sizes. Order came quickly. Well packaged. Sent the wrong size item back. Sorting this was super easy and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really good price, an easy-to-use website and simple ordering process. They would have got 5 stars, but they took longer than the website suggested to post the bike. Having said that, the customer ser... Mehr ansehen
Great pricing - I bought a 2026 model Scott bikewith a significant reduction. Buying was easy, delivery was quicker that expected the comms throughout were good. The bike arrived with a bit of damage,... Mehr ansehen
Delivery was quick price was good i bought these after reading a review of different brands these were recommended my hands are not big so ordered medium which are ok but a little on the tight side g... Mehr ansehen
Unternehmensdetails
Über Balfe's Bikes - Gatwick Home Delivery
Vom Unternehmen geschrieben
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Vom Unternehmen geschrieben
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktinformationen
Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, Vereinigtes Königreich
- 020 4506 3856
4,6
Hervorragend
7808 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great service with a rapid delivery of…
Great service with a rapid delivery of products. Excellent prices as well.
11. September 2026
Very good service with an excellent…
Very good service with an excellent product at a good price
11. September 2026
Now I’m getting into mtb and but lots…
Now I’m getting into mtb and but lots of new bits, becoming my font on company for good prices, availability and quick delivery time,
Thanks
Steve triathlete/ mtb xc racer
3. September 2026
Fork on backwards
Good communication, no problems with bike itself apart from it arrived fully built but with the fork on backwards. Easily rectified by someone who knew what they were doing, otherwise I would have probably not noticed the problem.
25. August 2026
On time, as described
Quad bike phone case supplied as described, well packaged, within delivery period stated.
10. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Slow with limited communication.
10. September 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
We’re sorry that you found our communication slower than expected.
Our team is currently responding to 99% of enquiries within 48 hours, although some queries may take longer where further information or investigation is required. We appreciate your feedback and apologise that your experience left you disappointed.
Excellent service and communication…
Excellent service and communication throughout process. Massive discount on bike and accessories. And a £50 store credit as icing on the cake. Highly recommended 👍
10. September 2026
Delivery was quick price was good i…
Delivery was quick price was good i bought these after reading a review of different brands these were recommended my hands are not big so ordered medium which are ok but a little on the tight side getting them on but i can remove them easy enough.
i would order large next time
9. September 2026
Great Responsiveness
Responsiveness, warm email (personal - delivery) contact and conscious customer care. Definitely in the map now for future bicycle / accessories shopping.
10. September 2026
Quality service, fair prices
Product delivered quickly, well packaged and at a good price. What’s not to like?
8. September 2026
I think it's not a brand new bike as…
I think it's not a brand new bike as very dusty ( maybe a display model ) and screws damaged for the headstock so very difficult to pit handle bars straight.
9. September 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
We’re sorry that the bike did not arrive in the condition you expected.
Unless clearly advertised otherwise, our bikes are sold as new. A bike may have been built and stored before dispatch, which can account for some dust, but it should still arrive properly presented and without damaged components.
If the stem bolts appear damaged or the handlebars cannot be aligned securely, please do not ride the bike. Contact support@balfesbikes.co.uk with your order details and photographs so we can review this and assist.
Fantastic!
Fantastic!
I ordered these glasses 5 days before the Great North Run as a last minute panic order, within 3 days I had them. They were perfect, soon to be my new cycling glasses. Thank you for turning the order around so quickly
9. September 2026
Good product description
Good product description, competitive price - and delivery worked exactly as promised
4. September 2026
Range of product options was good and…
Range of product options was good and communication was generally good, although I had to message a few times to get some answers.
Prices are good and support are helpful
3. September 2026
Was dispatched last Monday still havnt…
Was dispatched last Monday still havnt received have chased up Balfe’s but they say the can’t get hold of courier.
8. September 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
We’re sorry that your order has not arrived despite being dispatched last Monday.
Our team has attempted to obtain an update from the courier but has not yet received the information needed. We understand how frustrating it is to be left waiting without a clear delivery update and apologise for the inconvenience caused.
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