Painful after sales service
The after sales service from this company is really a pain. It has been a huge pain to have a check visit arranged to make sure the bypass switch and everything have been well in place in my installed water softener before I can use it properly in compliance with my boiler’s manufacturer’s recommendations to ensure my boiler warranty remains valid. The manager said that they had asked their Field Team to call me to arrange a visit but could not get an answer from me but there has not been any call from them and now it seems like my emails sent to them falling into a black hole, in vain! And I have been requesting just for a check visit for nearly 2 months and my water softener has been left idle for this for 2 months! No one would find this kind of service worthing recommending?!