BMS Technologies LTD Bewertungen 

1 310
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Price and availability excellent. I’ve not given 5 stars because there was no tracking available and the only way to get assistance was from the trade phone number. Delivery was 5 working days which... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Comprehensive range of batteries with specs for each fully available, sensible prices and excellent delivery times. Product ordered at 9pm on Monday and IN MY HANDS at 12pm midday Wednesday, 39 hours... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Had a problem with my Victron Charge controller in my campervan. Emailed BMS support with the details. Within 24 hours, they told me how to fix the problem and also make wiring changes to prevent it h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Wow, what an I say. Their offer of a quality brand stop start battery was 40% cheaper than their on-line competitors. The order once received was despatched next day and arrived the following day by... Mehr ansehen

Unternehmensdetails

  1. Fachhandel für Batterien

Vom Unternehmen geschrieben

UK-based power company specialising in electrical solutions ranging from batteries for cars, caravans and mobility scooters all the way to industrial off-grid setups including solar panels, lithium-ion batteries and top-end inverter-chargers.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1310 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(1 310)

173 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Service not as advertised

I have used this company in the passed and had first class service, my latest order was made at 15.17 on a Monday the company quote that orders made before 17.00 will be delivered the next day. I received a conformation email that item had been dispatched at 9 am on Tuesday, after contacting the company it was confirm my order would be arriving until the followed day. This is not the service that is advertised. This not an acceptable level of service.

29. Juli 2025
Bewertung ohne vorherige Einladung
BMS Technologies LTD-Logo

Antwort von BMS Technologies LTD

Thank you for your review. I am very sorry that you are unhappy with the service that you have received.

I can confirm as per our Delivery Policy that we offer a Next Working Day Delivery service on orders based on orders placed before 16.00h Monday – Friday. Parcels are dispatched on the next business day service however, we do advise 1-2 working days to cover any possible delays. Signature is required upon delivery and the driver may ask to take a photo of the parcel with an open door as proof of delivery.

We do everything we can to meet the delivery time specified, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed.

Bewertet mit 5 von 5 Sternen

Brilliant service

Was recommended BMS by a friend. Ordered what I needed on Friday at 4pm. Delivered 3:30pm on Saturday. Brilliant service. Not installed anything just yet, but all items look as expected. So far I would 100% use again.

25. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience when going in store to…

Great experience when going in store to get battery for my Ford Ranger. Connor on the desk was friendly and engaging. Really knowledgable too. Took his time to explain the different batteries and options, and even what to do if my battery monitoring system needs resetting. Will recommend and return again.

25. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I ordered my battery for click and…

I ordered my battery for click and collect on the Tuesday and collected it lunchtime the following day. On entering the shop to collect it I was greeted by a very helpful and polite chap who sorted my collection out very swiftly and with a smile. What more can you ask for. Perfect 👌

23. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Court claim issued to get resolution, not happy

Reported damaged optima battery and package, no reply from BMS. Upon complaint. Had to issue small court claim, having taken legal advice, will update on decision.
Update
The firm rang me today and a rather belligerent individual pestered for information stating the order from their own invoice couldn’t be found. Laughable. She then went on to say she’d found it via postcode but wouldn’t confirm any reference at their end - dubious to say the least. She also said they had a department that handles court case paperwork so clearly this firm is absolutely shoddy as heck- go ANYWHERE for your battery than this cowboy firm. Not once did this employee suggest trying to resolve. Disgusting - see you in court. I reserve the right to use this review as evidence to the court.
Further reply:
You madam were uninterested in even looking at the email notifying of the damage, you in fact declined for me to forward it on to you. You were quite happy to receive the legal action as per your comments rather than resolve or investigate which indicates your ‘care less’ attitude.

19. Juli 2024
Bewertung ohne vorherige Einladung
BMS Technologies LTD-Logo

Antwort von BMS Technologies LTD

Thank you for your review and for responding to our Information Request.

We're sorry to hear you experienced an issue with your delivery from July 2024. Following our phone conversation, during which you mentioned sending one email in July 2024, I have checked our records and, unfortunately, we have no record of receiving that email. This would explain why you did not receive a response.

We always aim to provide helpful and prompt customer service, so I’m sorry that my follow-up call left you feeling dissatisfied. The details provided in your original review did not match any order in our system, which is why I asked for additional information. I was, however, able to locate the order using your postcode.

To clarify, while we do not have a separate "court case department," like most businesses we do have a complaints procedure. As we did not have a record of your complaint I reached out in an effort to better understand the issue.

We’re always happy to help and have multiple contact methods available, including phone, email, Instagram, and Facebook.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, ordered & delivered with a 12 hour door to door turnaround.
Have used many times previously and their product prices cannot be matched.
Great company, keep up the good work.
Many thanks Paul.

15. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service, Kieran was very helpful and knowledgeable, help us to choose the battery plus we save money too.
Highly recommended

2. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

BMS are a fantastic company

BMS are a fantastic company, their customer service is legendary. Callum dealt with my warranty claim, and the thing I love is he owned it, what a great experience something you don't get these days from other retailers, Xalfords would have tried to fob me off buying a new battery. Never be put off from distance sales, they use APC couriers and are great. I had to send a deposit for carriage, but all refunded on a warranty claim. Unfortunate things happen with batteries, but Callum looked after me from start to finish, full updates and great communication. If I could give 10/10 I would or more but I can only give 5 stars on Trustpilot. Great company, great team, great tech support. Keep it up BMS.

2. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I highly recommend this company

I highly recommend this company. We ordered a caravan battery off them which was unfortunately damaged during delivery. After a conversation with Callum a very helpful customer services assistant the battery was replaced promptly and arrangements made for collection of the damaged battery shortly afterwards.

4. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

All round great service

All round great service.
Any problem, and it's sorted right away with personal attention - no robots!
Products are well supported and very competitively priced - first class company - would heartily recommend!

6. Juni 2025
Bewertung ohne vorherige Einladung

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