Excellent customer service from Bev. She didnt rush us and we walked through various options that we were interested in. She was friendly and very knowledgeable.The bed and mattress we decided on was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Excellent customer service from Bev. She didnt rush us and we walked through various options that we were interested in. She was friendly and very knowledgeable.The bed and mattress we decided on was... Mehr ansehen
Unternehmen hat geantwortet
Excellent customer service from all of the team! I met Peter , Hannah and Caitlin all of whom were knowledgeable, helpful and a great deal of banter made our buying experience a fun one.
I’ve already done this twice. Generally I was pleased with contacts with Bensons- some glitches eg head board and base didn’t match. Also problem with non delivery of mattress protectors Andy reques... Mehr ansehen
Helped by Stephen in store when we purchased a bed. He guided us through the process including the sleeppro assessment process to help us identify the best type of mattress. Stephen showed us several... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Unit 4b Straiton Retail Park, EH20 9PW, Straiton, Edinburgh, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Straightforward information without pressure to buy
Hayleigh was very knowledgable about their products, helpful and very pleasant to deal with. She checked our order every step of the way to make sure she had the right products on the order.
The staff were very friendly and informative on product
Very good customer service and wide range of quality products to choose from.
Great experience, helpful without being obtrusive, explained all aspects of the finance, bed model etc.
Staff were very curtuios and friendly, explaining differences between the mattresses,to match my needs. All the beds where easily accessible and cleanWe purchased our last bed from Bensons and found the company fulfilled all our expectations.well done.
I was fortunate to have a showroom near me so that I can have a look at mattresses but not really knowing what I was looking for .
Then came Bob who gave me his knowledge and pointed me on the right direction and ultimately helped me made the right choice. What's also so good , Benson has a 40 Nights Comforts Guarantee to make sure I have the mattress that I will be happy with.
Thank you for all your help Bob .
Very attentive young man looked after us and provided excellent service.
Detailed and patient explanation of the mattresses and opportunity to try them all
Efficient review of mattresses and taking of order
Very helpful and pleasant staff.
There was plenty of choice in the shop too.
When I arrived at the store a member of staff came over to welcome me and asked how he could help, he was very helpful and knowledgeable.
Excellent advice. Very helpful salesman (Shaun) who clearly knew the products and was able to provide excellent advice.
Your salesperson went out of his way to ensure that what we were looking for you had in store.
The salesman in store was very helpful in pointing out mattresses that would suit our needs
Very helpful and willing to guide us to the area that most suited our needs . Would be happy to return to the shop for further purchases.
A brilliant experience. My husband I went to the store to purchase a king sized mattress. There were lots of options at good prices. At first we were nervous that we would be hounded by salesmen, but this was not the case. Shaun left us to browse, and when we were ready to purchase, he went through with the sale very smoothly and efficiently.
Salespeople had good knowledge of products. Didn't oversell - suggested base and mattress to suit my budget. My Salesperson, Peter, arranged to price match with his manager when I provided proof of online discount
Able to sample the mattresses on the beds was good. So much to chose from. Nearly every kind of bed was there to try. The salesman was very helpful but not pushy. Reduced display models if your budget was tight was good too.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.