Harshitha provided excellent support with my cPanel and VPS setup. She was very helpful, patient, and guided me clearly throughout the entire process. She helped resolve my setup issues quickly and m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had an incredible experience with Abdul Azeez. From our talk on phone he helped me alot and kept us updated through every step of the process and the site recommended for good hosting services. Th... Mehr ansehen
Unternehmen hat geantwortet
No migration help is provided with their WordPress hosting package. The control panel doesn't even allow database access, and it doesn't include cPanel. The support team is very disappointing and lack... Mehr ansehen
Unternehmen hat geantwortet
Today I called support, shreya assisted me in multi domain hosting setup & also transfer data from old account to new account. It was really nice experience with bigrock support team.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
India's #1 Domain Registration & Web hosting company offers a plethora of specialized web services including domain registration, domain search and domain hosting. Register domain names at cheapest prices backed by 24x7 support. Call on 1-800-200-7625 ...
Kontaktinformationen
Old Nagardas Road, 400047, Mumbai, Vereinigte Staaten
- www.bigrock.in
4,6
Hervorragend
647 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Atharva J
Atharva J, he resolved my queries instantly
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Antwort von BigRock
Hi Anjay,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
support was super fast and excellent
support was super fast and excellent
Thanks
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Vivek,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
SAKSHI P
SAKSHI P - She helped us with resolving the error and the needed guidance and assurance.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Gaurav,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
I have interacted with Nagabhushana
I have interacted with Nagabhushana, he has excellent knowledge and very helpful. I am very happy interacting with you.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Manoj,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
nagabhushan was very helpful
nagabhushan was very helpful
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Vipin,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
"I had a fantastic experience with…
"I had a fantastic experience with BigRock support today. **Harshitha G** handled my queries instantly and provided exceptional assistance. Fast, professional, and hassle-free service! Absolute 5-star experience, thank you for the incredible help!"
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Navneet,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
I had a great experience with BigRock…
I had a great experience with BigRock support. Aishwarya S was very helpful, patient, and professional throughout the conversation. She carefully understood my issue, explained everything clearly, and made every effort to resolve the problem.
I really appreciate her excellent support and dedication. Thank you, Aishwarya S, for your assistance and great customer service. Highly recommended!
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Devesh,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Sakshi P
The chat agent, Sakshi P, is a great customer support representative. She handles things professionally, is very patient, and finds solutions for us even in desperate situations.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Piyush,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
My payment got stuck so I started the…
My payment got stuck so I started the help chat . The help chat was initially a chat bot but then it switched to the customer care team and connected to Atharva J and he was really responsive and guided me very well through the situation
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Ashu,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Antwort von BigRock
Hi Pratik,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Great service
Great service, very supportive and timely customer service. My support assistant, Sakshi P was very helpful and curious to solve the issue with my google workspace
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Sahil,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
All support team they help me
No migration help is provided with their WordPress hosting package. The control panel doesn't even allow database access, and it doesn't include cPanel. The support team is very disappointing and lacks basic WordPress knowledge. No one follows up to check if your issue is resolved. I've been contacting them for two days, but they refuse to escalate my issue and just keep making excuses
8. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Rakhesh,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
good thanks.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Karthik,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Mr/Miss Atiya assured that they will…
Mr/Miss Atiya assured that they will arrange a call back to resolve my issue today itself
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Anand,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
harshitha is great
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Awesome support by Harshitha G
Awesome support by Harshitha G. Loved it. #Customer Service
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Agent is really knowledgeable
Agent is really knowledgeable, she has provided all answers.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Santosh,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
Harshitha has resolved my website…
Harshitha has resolved my website hosting problem successfully.
Thanks to Harshitha; because of her best efforts, my website is now live successfully.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Customer,
Thank you so much for taking the time to post a positive review.
It is our commitment to deliver the best-in-the-world class customer experience. Rest assured that we always strive every day to provide you with quality service that will meet and exceed your expectations.
Should you need further assistance or have any questions in the future, feel free to contact us anytime. We are always here to listen.
Thank you for being the best part of BigRock.
Kind regards,
Renan D.
Online Experience Specialist
customer service is good but their…systems are slow.
customer service is good but their systems are slow, their over all the experience of their software feels very 2000s and not so modern, can be much better, but definitely i must appreciate the customer support, Chaya K. handled me very well and was a really good person to talk to.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von BigRock
Hi Daksh,
We're sorry to hear about your experience with our system performance and refund processing timeframe, and we appreciate you taking the time to share your feedback.
We would like the opportunity to review this matter further. Please reach out to us with your account details and any relevant information at grievance-officer@bigrock.com, so we can investigate this thoroughly.
Your feedback is important to us, and we are committed to improving our processes and customer experience. We hope to have the chance to address this for you directly.
Kind regards,
Renan D.
Online Experience Specialist
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.