We worked with Chris Burton in the Polaris location. He was extremely knowledgeable and helpful. We needed 3 new kitchen appliances, and he helped us select the right ones to meet our needs. He also w... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Our experience at Big Sandy’s in Dublin OH was great. Our salesman was Scott Ang he guided us through our mattress buying decision. Scott was very knowledgeable and explained the different types of m... Mehr ansehen
Unternehmen hat geantwortet
I recently bought a dining room table and it was an incredible experience. I’m usually so nervous about “the sales pitch” or being upsold for profit without a lack of caring for what I wanted but the... Mehr ansehen
Unternehmen hat geantwortet
MIcrowave JVM6175EKES was indicated "in stock at regional distributor" I ordered, my credit card was charged, and then 6 WEEKS later, was told they never ordered the microwave because it is "not stoc... Mehr ansehen
Unternehmensdetails
- Möbelgeschäft
- auch in
- Fachgeschäft für Haushaltsgeräte
- Kühlschrankfachgeschäft
- Matratzengeschäft
- Wohnmöbelgeschäft
Vom Unternehmen geschrieben
Big Sandy Superstore is a premier home furnishings retailer serving families across the Midwest and Southeast with an exceptional selection of furniture, mattresses, and appliances — all under one roof. For decades, we've been helping customers create homes they love by combining quality brands, knowledgeable service, and honest value. Our furniture collection features trusted names like Ashley and Flexsteel, offering everything from stylish living room sets to bedroom collections built to last. When it comes to sleep, we carry the industry's most respected mattress brands — Tempur-Pedic, Serta, Sealy, Casper, Avocado, Purple, DreamCloud, and Nectar — so every customer finds the perfect fit for their comfort and budget. For appliances, Big Sandy is stocked with the brands families rely on most, including LG, Samsung, Maytag, Whirlpool, KitchenAid, and GE Monogram — from everyday essentials to premium kitchen upgrades. What sets us apart is more than just selection. We offer flexible financing options, strong in-stock availability, and fast delivery — so you're not waiting weeks for your new home to come together. Our in-store teams are trained to listen, not just sell, helping you find the right products for your space, your style, and your life. At Big Sandy Superstore, better living is always within reach.
Kontaktinformationen
3,7
Akzeptabel
641 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Delivery guys were quick ,efficient
Delivery guys were quick ,efficient, polite and very knowledgeable. Impressive!
2. August 2026
Antwort von Big Sandy Superstore
Hi Carol! We are happy to hear your delivery went so great and we look forward to seeing you again. Thanks!
Really enjoyed our salesman
Really enjoyed our salesman, Stephen, he listened when we said we knew what we wanted and didn't push! Our washer came in before we were expecting it. Only downfall was I texted to check on the order and found out it was in and waiting for us to pick up. I was not notified like I was told I would be. Nothing to serious, just a minor annoyance.
9. August 2026
Antwort von Big Sandy Superstore
Hi MC! Sorry for the annoying you had with your pickup but we greatly appreciate your feedback and we are happy to hear Stephen was so helpful in picking out your washer. We hope to see you again soon. Thanks!
Delivery was as expected
Delivery was as expected. On time and friendly and efficient installers.
2. August 2026
Antwort von Big Sandy Superstore
Hi DD! We are happy to hear your delivery and installations went well and we hope to see you again soon. Thanks!
No communication
No communication
Been 2 weeks still don’t know where order is. No tracking number
31. Juli 2026
Antwort von Big Sandy Superstore
Hi Alan! This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
I had trouble paying for my purchase…
I had trouble paying for my purchase online and after it was finally processed they didn't order my products. I had to call to get it straightened out. Not satisfied at all.
7. August 2026
Antwort von Big Sandy Superstore
Hi William! This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
Antwort von Big Sandy Superstore
Hi and thank you for the great review! We are happy to hear that your sales professional was so helpful and that the delivery went great. We hope to see you again soon. Thanks!
The young men that delivered the…
The young men that delivered the refrigerator were great. They had to take the doors off and then put it back together. They were very nice and funny
The only pain was the Bot that sent us a link so we could watch where the delivery people were - it wasn’t working. If you got rid of the Bot and had a real person it would have been the best
30. Juli 2026
Antwort von Big Sandy Superstore
Hi Suzanne! We are happy to hear that your delivery went so well and we appreciate the feedback on the tracking link. We are sorry you had so much trouble with that but we hope to see you again soon. Thanks and have a wonderful day!
Products good, value priced, warranties, delivery and installation not so much
I thought the purchasing process was fine, except that I purchased the warranties and premium installation packages only to find out that to change the dryer door opening Big Sandy said it would be ANOTHER service call and a $99.99 fee! They said I should have asked about the door direction at the time I ordered the appliances. Do better Big Sandy.
30. Juli 2026
Antwort von Big Sandy Superstore
Hi Emily! This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
Walked in knowing what I wanted
Walked in knowing what I wanted. Greg helped me decide exactly and got me setup and ready to go in no time. Fast, friendly and helpful.
6. August 2026
Antwort von Big Sandy Superstore
Hi Rick! We are glad to hear Greg was so helpful and we look forward to your next visit! Thanks!
Antwort von Big Sandy Superstore
Hi Tammy! We are happy to hear your delivery went so well and we hope to see you again soon. Thanks!
Good selection & Quick pick up
Big Sandy had a good selection to choose from in thier showroom. It only took a couple of days to get the item in stock to a local store that I could make a pick up.
25. Juli 2026
Antwort von Big Sandy Superstore
Hi Tyler! We are happy to hear you loved our selection of furniture so much and that we were able to get you your furniture so quickly. We look forward to seeing you again soon. Thanks!
Ordering was easy and reliable
Ordering was easy and reliable, quick delivery options, delivery went smooth, guys were polite respectful of property
25. Juli 2026
Antwort von Big Sandy Superstore
Hi Kimberly! Thank you for your feedback and we are happy to hear your delivery was so smooth. We look forward to seeing you again soon. Thanks!
They left our new furniture dirty and…
They left our new furniture dirty and discussing and not happy and might not ever shop there again
29. Juli 2026
Antwort von Big Sandy Superstore
Hi Bill! This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
The sales representative Wayne was very…
The sales representative Wayne was very pleasant and helped me what I wanted in my new washer. No complaints. Very happy with my purchase.
22. Juli 2026
Antwort von Big Sandy Superstore
Hi Debra! We are happy to hear Wayne was so pleasant and we hope to see you again soon. Thanks!
Everyone was helpful.
29. Juli 2026
Antwort von Big Sandy Superstore
Hi Louis! We are happy to hear everyone was so helpful and we look forward to seeing you again soon. Thanks!
The "in stock" dishwasher took over a…
The "in stock" dishwasher took over a week to become available for pick up. And still was not ready the day it was supposed to. I was then talked into getting the hookup kit (yest a new hose is worth getting) but the kit was not the correct advertised/described kit. Had to get a different one, and now need to return the other.
21. Juli 2026
Antwort von Big Sandy Superstore
Hi ACH! This is Eric Toney with Big Sandy Superstore. I am sorry you had so much trouble with your recent purchase. I would love to hear more about it, see if there is anything I can do to help and have to opportunity to try and earn your business in the future. If you could give me a call at 304-744-3134 and ask for Eric at the Southridge store it would be greatly appreciated. Thanks!
I was extremely impressed and pleased…
I was extremely impressed and pleased that I knew exactly where the delivery truck was throughout the morning. With my appointed delivery number I knew approximately when my delivery would take place and wasn’t sitting here in limbo like so many other places have left me. I am and will be a Big Sandy fan from now on!
21. Juli 2026
Antwort von Big Sandy Superstore
Hi Steven! Thank you so much for your feedback. We are happy to hear we made your delivery as pain free as possible and we hope to see you again soon. Thanks!
Antwort von Big Sandy Superstore
Hi Michael! We are happy to hear that you received such excellent communication and we look forward to seeing you again soon. Thanks!
Antwort von Big Sandy Superstore
Hi Stephen! We are happy to hear we were able to be so dependable for you and we look forward to seeing you again soon. Thanks!
Antwort von Big Sandy Superstore
Hi Lori! We are happy to hear we provided such great customer service and we look forward to seeing you again soon. Thanks!
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