Checking in was trouble free, restaurant was awful £19 for breakfast £9 50 for bacon sandwich. Tables and menus were filthy didn't look like they ever were wiped clean,very disappointed.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Bournemouth airport is a nightmare, 5 planes taking off in a half hour all trying to get through the baggage security screening and only one conveyer belt working, still not finished the building work... Mehr ansehen
I was genuinely gobsmacked when I arrived at Bournemouth Airport – I honestly felt like I was in another country. The whole place has such a relaxed and welcoming feel. The customer service was... Mehr ansehen
Peak time yesterday, with many departing flights and the security line had one scanner operating. The queue was overflowing. Luckily, a Ryanair operative came and got us passengers for the next flight... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Bournemouth Airport is owned and operated by Regional & City Airports (RCA), part of Rigby Group plc. The Bournemouth Airport Management Team, together with over 220 members of staff, oversee the daily running of the airport. The primary function is the management, delivery and operation of a range of airport services which enables passengers to move through the airport terminal building onto and from an aircraft in a safe manner with minimal delay and disruption. Bournemouth Airport is also committed to monitoring and improving the overall quality, environmental and health and safety performance in all aspects of service delivery.
Kontaktinformationen
Keine Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat seine Kunden nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very slow service
Very slow service when ordering from table and limited menu with no real alternatives to a full meal e.g. sandwiches.
A real disappointment compared to positive experiences with the previous provider
Bournemouth airport is a nightmare
Bournemouth airport is a nightmare, 5 planes taking off in a half hour all trying to get through the baggage security screening and only one conveyer belt working, still not finished the building work there, have to walk through boarded passages with more cobwebs than a haunted house, Bournemouth airport has taken on too many airlines and they haven’t got the facilities to handle it. Very unhappy traveler.
Checking in was trouble free
Checking in was trouble free, restaurant was awful £19 for breakfast £9 50 for bacon sandwich. Tables and menus were filthy didn't look like they ever were wiped clean,very disappointed.
Awful experience
Toilets absolutely disgusting at 7:00am. Cold overpriced food from the bar. I’ve been ripped off less and treated better at festivals!
The airport was unusually very quiet so no excuses.
Our flight to Edinburgh was delayed…
Our flight to Edinburgh was delayed twice - a total of 4 hours. I am in a wheelchair and was just left in so called “lounge”, basically a grotty corner with a partition. NOONE came to ask if we were alright or if we would like some water even. I was just left there, I couldn’t get to the toilet or look around duty free as I couldn’t move in the static chair I was plonked into. No one in authority was anywhere to be seen and my tension was at breaking point. After insisting I speak to a person in authority I was told I was disruptive and not allowed to board! I was left to return home at my own expense and am still in dispute re a refund. Trying to get in touch with any manager is made impossible as don’t have transparent contacts. It is a disgrace.
Parking price for drop off /pick up is…
Parking price for drop off /pick up is £8 that's a ripoff and if plane arrives late more than 30 mins is £15,😕😡😡😡😡😡
Peak time but only one scanner operating
Peak time yesterday, with many departing flights and the security line had one scanner operating. The queue was overflowing. Luckily, a Ryanair operative came and got us passengers for the next flight and ushered us through security and even told the people swabbing EVERY passenger (not just those who set off the alarm) to let us through. The system there is a joke and needs much professional improvement.
Very good experience at Bournemouth…
Very good experience at Bournemouth airport from 07/07/26 to 17/07/26. We pre-booked the car park 2 so was easy and simple on arrival. Lots of space and easy to navigate. Check in was very quick and all staff very friendly and helpful. Security was quick and again very good service. The airport is small but we liked this as everything was on time. Can feel a bit crowded as it gets busy but there is outdoor area, really pleased with this! Only a cafe and WHSmith could do with another shop like boots or something but we don’t shop at airports only small snacks for the flight so not bothered. Duty free is small. On arrival back home car was as I left it and no concerns. Very easy to navigate your way round and really pleased with our experience.
Very efficient and you're allowed to…
Very efficient and you're allowed to travel out with liquids up to 2000ml BUT other airports such as Corfu will make you throw away any toileteries, sealed bottles of liquor and water even honey!
Bourne and Acre Bar and Kitchen a…
Bourne and Acre Bar and Kitchen a complete disaster. The steak and ale pie was burnt, completely BLACK lid. Peas and mash basically child portion. My wife ordered the chicken and bacon cesar salad. It arrived without the bacon. Took it back and never returned. Had to chase and it came back after 20 mins with bacon and the chicken was now cold. Also noticed there was no Parmesan on it. “Oh I’ll go and get some”…. came back after another 5 minutes and said they’d run out. Parmesan is one of the MAIN ingredients. No offer to do anything. With drinks nearly £50 down the drain. EAT BEFORE YOU COME, this place is an utter shambles.
Poor service at Bourn & Acre
We like the parking and efficiency of the airport. But let down by the poor service in the bourne &acre every empty table needed clearing. Ordered food and coffee from the app the food turned up at the table with no cutlery. The coffee did not. had to go to the bar they said it was on its way but never came had to speak to two more members of the team then after 25 mins it arrived in paper cups. No excuses for poor service!
£8 for less than 5 minutes in the car…
£8 for less than 5 minutes in the car park are they taken the piss. I would love to know how they can justify the charges for parking.
Ridiculous drop off charge, poor service
Ridiculous drop off charge - £8, when there is no viable alternative. Lack of staff at bag drop, queues for security, and grumpy, unhelpful teenage staff in the bar!
Taxi scam …
Just want to warn people of Taxi scam !! If you land after midnight there is no shuttle back to Parley Lane car park . We had the experience of this , as we walked out the airport was immediately hustled to a taxi driver by one of the staff . on getting to car park ,a trip of half a mile, we were charged £ 24 for the pleasure !!! The average price should be £12-14 . They may working together and pocketing the difference!! So beware of this !
I ate at the bourne and ache restaurant…
I ate at the bourne and ache restaurant at bournemouth airport. I am a coeliac and have a food allergy to gluten. I ordered a gluten free breakfast.
When the breakfast arrived it had 2 gluten free stickers on it. It also contained a sausage and toasted bread.
Neither of these items are gluten free and if i ate them i would be very ill. I questionned the weighter about the toast and sausage. He was unsure then agreed that obviously these were not gluten free. I explainex that he could nit just remove the toast and sausage as rest of the food would be contaminated with gluten. He said he would get me a new breakfast. It arrived 4 mins later, i checked for bread crums etc but could not see any. I ate the breakfast. On arriving in Spain airport i had to rush to the toilet, had diarrohea a sign of eating gluten. Note i had not eaten anyother food. On arrival at hotel symptoms continued, very ill with diarrohea and violent stomach cramps. This has ruined the first day of my holiday, feel terible. Do not eat at this restaurent if you have allergies.
Bone shaking road/path
I don’t mind the airport raising their parking fees, I support this small south of England airport and happy to pay the increase, what lets the site down though is I see zero improvement in the facilities to warrant the price increase. Having arrived back from my holiday today i found that i, like everyone else around me had to carry my heavy cases to the car waiting for me which was some distance from the footpath due to limited parking spaces, the concrete footpaths and road have perished so badly with age that it’s now effectively impossible to wheel a suitcase upon it.
Poor by the airport to increase the cost and make no updates to warrant it, to lay new tarmac there would be a relatively inexpensive upgrade that would make carting heavy suitcases too and from the terminals that much easier
IBournemouth Airport . Difficult to get to and from
I use Bournemouth Airport several times a year and have done since it opened. It's handy as I can get to and from Girona easily now. However, there are some things they need to improve that just irritate passengers.
1. They dissuade passengers from walking from the junction to the airport and also making it hard to pick up or leave passengers across the road at the junction. The 5 pound fee for dropping someone off is stupid. They've finally put a pavement to be able to walk in. 2
There is only one bus with 3 journeys early in the morning and 3 after midday. I caught one, and it was great, but not having at least a bus an hour to coincide with flights is inconvenient. 3. They've taken away car hire. More inconvenience. 4. The entrance to the security control is not well signposted and the 1st time is confusing. 5. There's no aircon. So on a hot day it's uncomfortable. 6. Qs are long getting past passport control . More border staff are required. And as of June 2026 there are no automatic passport barriers. 7. The arrivals terminal is still really a prefab building. 8. The food is expensive, so eat before arriving, but it's the same as in any airport really. So, lots of areas to improve.
This evening I had to pick up family…
This evening I had to pick up family from Bournemouth airport and can only describe the charge of 30 minutes to park at £8 as scandalous, outrageous,absolute rip off typical of what's going wrong in this country being ripped off everyday ...come Bournemouth airport sort yourself out!!
Absolutely staggering drop off fee
Absolutely staggering drop off fee. I took my mum in and helped her check in. I came to pay parking, for 35 minute stop, and its was £15 !! Vote with your feet. Dont use Bournemouth airport, the fees are ridiculous.
The seating area was ridiculously cold
The seating area was ridiculously cold. I tried to get something done about it and was told that there was no duty manager to speak to and it was down to the engineers who don’t work on a Sunday. Not very good when you have to sit for 2 1/2 - 3 hours before your flight. None of the TVs worked in the seating area either. Everybody where we were sitting were wearing coats. Not a comfortable experience.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







