I previously ordered a sleeve knee brace and it is helping. I have a long history of back injuries including in a fall last Feb. At 88, no surgery, no injections, but I need support when walking, d... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I originally place my order through Amazon on April 7th? It is now May 12th and I still have not received my order! I have cancelled and re-order to no avail! I one goes on AI you'll find Amazon... Mehr ansehen
I like the brace and the ability to insert the cold/hot gel pack and the pressure pad. It is a bit limiting as I am short so the brace sits quite high. However, I ordered 2 braces, one identified as 0... Mehr ansehen
Unternehmen hat geantwortet
This brace definitely gives great support. Unfortunately it didn’t work for me as I need something a little less bulky for running. I ended up returning it. But I could see where it could be very help... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Anbieter von Diabetikerbedarf
- Lieferant medizinischer Geräte
- Sanitätshaus
- Orthopädietechnik
- Anbieter von Physiotherapiegeräten
Vom Unternehmen geschrieben
BraceAbility is your practical solution for comfortable, durable orthopedic braces and supports that effortlessly help you live with confidence. Our mission is simple: to provide people from all walks of life and with various pain conditions with real, lasting relief through the most comfortable knee braces, back braces, ankle/foot braces, and arm/wrist braces on the market. Designed in the USA, our small, Iowa-based team puts service and care first, doing everything possible to ensure a best-in-class experience for our customers. We pride ourselves on manufacturing the most affordable, high-quality braces possible, incorporating propriety comfort-first materials into our designs so that you can get orthopedic pain relief fast. We also specialize in plus size braces and orthopedic supports, offering up to size 6XL. We specialize in braces for conditions like plantar fasciitis, diabetic neuropathy, sciatica, post-surgical recovery and more.
Kontaktinformationen
6122 Nordic Dr., 50613, Cedar Falls, Vereinigte Staaten
- (866) 712-7808
- support@braceability.com
- www.braceability.com
4,1
Gut
904 Bewertungen
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
A good quality merchandise i have…
A good quality merchandise i have always got took care of quick ty
1. Mai 2026
Back Brace Item# 03B05
Fast shipping! Great product! 5 star service shop with confidence! Thank you!
30. April 2026
Antwort von BraceAbility
Thank you so much for your feedback! We’re glad you’re happy with the product and service, and we truly appreciate your support!
2 nights wearing them and already a…
2 nights wearing them and already a noticeable difference in how my foot feels. I like that these have clips to take them on and off as well as Velcro to adjust. I’ve used just Velcro ones and hated them because they would wear out after so many times on and off.
1. Mai 2026
Antwort von BraceAbility
Thank you for your feedback! We’re glad to hear you’re already noticing a difference and that the design with clips and adjustable Velcro is working well for you. We appreciate you sharing your experience!
Antwort von BraceAbility
Thank you for your feedback! We’re glad to hear you’re happy with the socks and feel they’re worth the price.
The information provided about the…
The information provided about the product was extremely helpful in making my selection assuring I bought the correct brace that I needed.
7. Mai 2026
Antwort von BraceAbility
Thank you for your feedback! We’re glad the product information helped you choose the correct brace with confidence.
Order never arrived despite being…
Order never arrived despite being charged 12 days ago. Latest update was that it was “out for delivery “ 6 days ago with no further update. When I contacted the company they refused to do anything and just claimed they aren’t responsible for shipping - and I had to wait several more days until they supposedly will take any action. I will be following up tomorrow and if it’s not delivered or they don’t refund me I’ll block the payment on my card and I will publicly report their terrible customer service and shady business practices.
27. April 2026
Antwort von BraceAbility
Thank you for your message, and please accept our sincerest apologies for the frustration and inconvenience this experience has caused you.
We completely understand how disappointing it is to wait for a package that hasn't arrived, especially after the courier marked it as "out for delivery." While the shipment is handled by USPS once it leaves our facility, that doesn't lessen our commitment to making sure you're taken care of, and we'd like to resolve this for you right away.
Given the circumstances and the fact that you mentioned you'll be traveling tomorrow, we have gone ahead and processed a full refund to your original payment method.
We truly appreciate your patience, and we're very sorry this experience didn't reflect the level of service we strive to provide. If there's anything else we can do for you, or if you'd like to give us another opportunity in the future, please don't hesitate to reach out. We'd love the chance to make it right.
Safe travels, and thank you again for your understanding.
Antwort von BraceAbility
Thank you for your feedback! We’re happy to hear you had a great experience with our website and customer service.
Ease of ordering and having what I was…
Ease of ordering and having what I was looking for.
6. Mai 2026
Antwort von BraceAbility
Thank you for your feedback! We’re glad you found what you were looking for and had an easy ordering experience.
Great support
This brace definitely gives great support. Unfortunately it didn’t work for me as I need something a little less bulky for running. I ended up returning it. But I could see where it could be very helpful for many throughout the day to provide solid support.
21. April 2026
Antwort von BraceAbility
Thank you for your feedback! We’re glad the brace provided good support. We understand it felt too bulky for running, and we appreciate you sharing your experience.
Wonderful company and products
I have been using knee braces from you guys for almost 5 years. Only place I will go, especially as a plus size gal. I appreciate you guys with your sizes and quality affordable products so much and the ease of ordering. Because of your products I am able to live so much more confidently and comfortably. Thank you
4. Mai 2026
Antwort von BraceAbility
Thank you so much for your continued support over the past 5 years. We’re glad our knee braces help you feel more confident and comfortable. We truly appreciate your kind feedback!
Antwort von BraceAbility
We appreciate your patience and understanding. Your refund has been processed upon completion of inspection.
A perfect solution for my arthritic wrists
I bought a right and left sports wrist brace. I needed the support for Golf, Lawn Bowling and work at the gym. They fit perfectly, stay in place, give great support and are totally unobtrusive whether with a Bowl or golf club.
28. April 2026
Antwort von BraceAbility
Thank you for your feedback! We’re glad to hear the wrist braces fit well, stay in place, and provide the support you need for golf, lawn bowling, and the gym. We appreciate your support!
Product was exactly what I was looking…
Product was exactly what I was looking for. Very satisfied
28. April 2026
Antwort von BraceAbility
Thank you for your feedback! We’re glad to hear the product met your expectations and that you’re very satisfied.
I went by the measurements and Brace…
I went by the measurements and Brace was way too big!
29. April 2026
Antwort von BraceAbility
Thank you for your message. We’re sorry to hear the brace was too big even after following the measurements. We hope that the size of your exchange, once received, will fit better this time.
Antwort von BraceAbility
Thank you for your feedback. We’re glad you find our website well organized!
Brace is very comfortable and provides…
Brace is very comfortable and provides good support
27. April 2026
Antwort von BraceAbility
Thank you for your feedback. We’re glad to hear the brace feels comfortable and offers strong support!
Ridiculous return/ exchange process and…
Ridiculous return/ exchange process and policy.
I've already over payed for shipping im not going to pay it again.
The customer is expected to first mail in a request form for returns.
This return policy is designed to make you eat the loss.
24. April 2026
Antwort von BraceAbility
Thank you for sharing your feedback, and we sincerely apologize for the inconvenience.
We completely understand your frustration, and we'd like to take a moment to clarify a few details so this is as transparent as possible.
Regarding the return label fee: A small deduction is made to cover the cost of postage for the return label, which helps ensure your package reaches us safely and is properly tracked throughout the return process.
Regarding the original shipping cost: The shipping fee on your order was based on the shipping option selected at checkout. We do offer free standard shipping on orders over $35 (before discounts and taxes), which is available for customers who prefer not to pay for expedited or upgraded shipping.
We truly appreciate your feedback, and please know it's never our intention to make our customers feel taken advantage of. Our goal is to provide a fair and consistent return process for everyone.
We hope this clarifies everything.
Antwort von BraceAbility
Thank you for your feedback. We’re glad you found the information clear and the ordering process easy!
wrong mailing address cannot be…delivered
wrong mailing address cannot be delivered so i dont know what happens next very disappointed no house address
27. April 2026
Antwort von BraceAbility
We apologize for any inconvenience caused by the courier. We are happy to resolve your issue. Please feel free to reach out if you need further assistance.
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