Brighter Image Lab Bewertungen 

purchased double Arch Bil-Veneers
From Brighter Image

I spent $1200
Ouch

When I was in Afghanistan
I was in a combat situation
where 3 of my teeth were knocked loose
and 1 was knocked out
Ouch
Which is visible in my smile

When my new Veneers arrived ,
I was excited.
Then
I inserted my new Veneers
they looked great

However ,
Prior to my purchase ,
I asked 3 different staff ,
What the material of the veneers is made out of.
All 3 said the same thing...
the veneers are made out of a hard composite material , similar to real veneers.

This is NOwhere near true !

The veneers are clearly made out of a thin wimpy plastic material.

They are NOT made out of a hard composite material.

They utilize the mold you provide them
with
computer aided drafting
then
PLASTIC
and
a 3D printer ,
To render ,
a thin wimpy PLASTIC Veneer.

They should not even call their product a veneer.

My new upper PLASTIC veneer
Broke in 2 pieces ,
when simply removing the veneer

The supervisor told me
it was my fault and
I am suppose to remove the veneer
with 2 hands simultaneously
and not 1 hand alone
or
The veneer can get a hair-line fracture or break

I was within the 90-day warranty
So
They accepted my claim
and
After receiving the broken veneer in the mail
they made me a new upper PLASTIC veneer.

45 days later
I received my new replacement PLASTIC veneer

They looked great
But
They were a bit loose
Which I told staff
Via their web chat
And asked if they could send me a new tighter upper veneer
like the very 1st veneer that broke
and then
I'll send the loose 1 back ,
when the new 1 arrives
so I don't need to wait another 45 days
For a tighter veneer.

Brighter image said , NO.

What was shocking was ,
they actually told me to use denture cream Instead.
LoL
Seriously ?

Due to the veneer being a bit loose
when I was eating a grilled cheese sandwich
with my veneers on
The cheese pulled my veneer off of my teeth
and when I bit down ,
The upper PLASTIC veneer broke.

Like I said...
They are very wimpy !

It had been 85 days ,
Since the day I received ,
the PLASTIC veneer replacement.
So
I Filed a warranty claim.
I was indeed within the 90-day warranty.
I mailed the broken veneer to them.

Since it takes them 45 days
from start to finish
I contacted Brighter Image 45 days later
Via their web chat
Asking for an update
On my replacement veneer.

Staff said
brighter image denied my claim
Over a month ago

Staff said
It had been 95 days ,
So it was denied
Due to not being within the 90 day warranty

I was extra upset
Cause
Brighter Image did not contact me
To inform me of the claim denial.

I called the supervisor the next day.
She confirmed
My warranty claim was denied

I explained
The veneer required a signature
But
I live in a condo ,
Like an apartment
therefore
I had to go to the post office to sign for the veneer
After I returned home from working out of state.
I received the veneer in hand
1 week after
They arrived at the post office.
But
Brighter Image goes by the date they arrived at the post office but under the by-laws of the warranty its states that it's once you take possession of the product.

I was so upset
I just asked the supervisor
To Mail my broken veneer back to me

She said Yes

2 weeks later
I still had not received my broken veneer back
so I called
they said
they had no record of me requesting the broken veneer back

Once again upset
I requested it to be mailed to me
She said Yes

1 week later
I called again
and they said
they had no record of me requesting the broken veneer back

Once AGAIN upset
I requested it to be mailed to me
She said Yes
But
I need you to pay $10 shipping

I paid $10 shipping

I received the broken plastic veneer 2 weeks later

Their product is NOT what they claim it to be

Their product is a very thin fragile piece of hard plastic
and
a tooth pick is stronger

You would be a fool to purchase a product from brighter image

Don't make the same $1,200 mistake i made

It looks like I am the Fool

I had a great experiment and was treat very professionally. And I felt very important when you guys help me with everything I needed thank you so much Phillip Merideth 😃

This company is a sham. I paid in full and went to my dentist before I did my impressions to make sure my teeth were healthy enough for veneers. I found out thru my dentist that veneers are bad for your teeth and they do more harm than good. Requested a refund and was told no because I hired them to make a custom product. Even though they didn't even begin to make my veneers, they're trying to keep my money as if they already did. They have an F rating from the (BBB) Better Business Bureau. They are crooks and con artists. PLEASE DO NOT GIVE THEM YOUR MONEY!!!

Ordering and using the kit were a breeze. I did practice drills beforehand to get the process down, and the finished product arrived on schedule.
You can instantly tell they're durable and looked like shiny fine jewelry when i opened the container. so exciting! I'm currently in the process of an adjustment but the bite is excellent which is helping my lower jaw not pull back which was unexpected and I'm thrilled about that. I had some concerns but after speaking with Shelly at the lab without a doubt they seriously care about people and the care they provide. After a few rounds of phone tag I had a great conversation with Shelly who was able to answer all of my questions with great kindness and reassurance and instruction for the next steps. I could truly feel the sincerity and delight in what they do to help others feel better about their self and gain a better smile.
Feeling this is much different that just hearing it!

This comes through in their videos which eventually led me to Brighter Image Labs after watching about 85 reviews and sales videos from multiple other companies. btw I found it obvious that other companies have stolen Brighter image labs results photos which speaks volumes so absolutely NO on those companies. I will update my review once I'm finished with the adjustment. :)

Love this company!!!!
They are very helpful and the product is amazing both
in durability and price. So much more affordable
than the implants, caps or makeovers for teeth that
the professionals recommend. The snap on veneers
are sturdy and I eat while wearing them every day. It
does take 3 days for the mind, mouth and mirror to adjust, so be patient! Then you will love the product.

I do not have my product yet but will reevaluate my review when I do. But so far, not a good experience. I ordered 3/15, they sent an impression kit, I completed and sent it back, they needed it redone so I redid it and sent it back; impressions were accepted on 3/29. I called 3/29 and asked if I updated to 7-10 day processing if I would have my veneers within 3 weeks as I had pictures coming up and I wanted them by then(if not, that was fine, I just would not upgrade). I was ensured I would as long as I didn't have to redo my impressions. I paid for the upgraded processing time, I called yesterday as they have not moved, and I am told that they will not ship out for another 2 weeks. I now am told that there is nothing they can do, I am lying, they do not give dates; times are all estimated.

Update** This morning my case went to the shipping queue ironically. When I called to see when it would be shipped today and if adding expedited shipping would get it here tomorrow, I was told she didn't know. It would be either today or tomorrow. I asked about sending it to a different address. She said that it would be put on hold for 4 days, and I also needed to send in a selfie with a government id.. I told her I was not doing that and to send it to the address on file. Well, come to find out, I am now not in compliance, I have to send an e-mail and they cannot give me a time frame that someone will get back to me.
Will update once I receive an update with their response.
Okay, after waiting OVER a week, promised 2 call backs and an e-mail response within 24 hours, I finally spoke to a supervisor. I was not in compliance because I gave them a bad review.
I got my veneers and they DO NOT FIT! They do not cover all of my teeth, one side of the tooth is covered the other side is not covered. My teeth are crooked and they were supposed to be centered and they are not.
To send them back you have to call in and request it, then go online and request an adjustment as well, they then will get back to you. there is no time frame for that of course. You have to do send them back in. The customer has to do all of the work for the price paid. Not worth the money, I am filing a BBB complaint.

This company is a joke so far. Would not recommend.

Since getting my veneers I've had nothing but compliments and have even found a way to eat with them comfortably. Big meetings have went well, as well as my confidence level coming up tremendously. Thank you you so much and have recommended clients to you all as well.

Hi, brighter image changed my life. At my age i can smile and not hide or cover my mouth. My veneers feel great and look awesome on me. I would recommend this product (veneers) to friends and family.
Thank you Brighter Image for boost of confidence.

Brighter image lab gave me confidence the dentist could just not ensure.
I spent thousands at the dentist with 50/50 results.

I’ve had my set for nearly 3 years and I’ve put them through everything. Eat all day, sleep with them..

I Gained so much confidence, I’d put myself in more situations to succeed.
I’ll use this company again when it’s time to upgrade. The money is so worth it.

The team is awesome. The steps were very easy to do. even after a second impression they helped me to get what I need. I have longer teeth than most people. I am very happy with the results

Hi, I got my veneers last year and I have been so happy and thankful every since. The company was very patient, they made sure I got the right veneers that fit. I still can't believe how much the veneers improved my smile.

This company changed my life for the better big time. If you want to change your smile for the best you won't go wrong with this company.

I'd been suffering for years with a condition that's caused my teeth to literally crumble away, without decay, and the embarrassment of smiling made me feel like "a homeless person". I was actually happy to wear Covid masks to keep my mouth from showing! My dentist wanted over $15,000 to fit me with full dentures and I just couldn't afford that and wasn't ready for such a drastic step. The difference my Bilveneers made in my smile was absolutely AMAZING!!! They look just like my teeth did before the crumbling started and over time I learned not to cover my mouth whenever I smiled. They've even slowed down the crumbling by preventing wear and tear in my own teeth! I could not be happier with my Bilveneers!! Get your and begin to LIVE AGAIN!!!!

This company is not a scam. Their product is excellent in quality, fit, and appearance. Customer service has also been fantastic.

I love my new smile thank you so much brighter image lab, I just got my new teeth yesterday and they are amazing. I really appreciate the work you guys put in it really shows. I was skeptical at first and thought I would get ripped off, but I had nothing to worry about I see with this amazing product. Thank you again brighter image lab your the best.

I received my veneers and as soon as I took them out of the case they come in, I knew immediately I was ripped off! They are HUGE! They are so thick, which in their videos they make them appear to be very thin. I cannot shut my mouth fully, nor can I speak correctly at all! I am a Covid-19 ICU nurse and all I wanted was a pretty smile. I really trusted this company with the near $600 I had to have down. Absolutely heart wrenching:

Love this company.... I’ve used BIL veneers for 4 years....
Thanks again
S Stark

Over the moon with my new smile, fit perfect first time, communication great through the whole process, always replied back to emails, brilliant company to work with, i've gone from looking like i have no teeth, to being able to smile at last, can't thank these guys enough, thanks Brighter Image Lab.

My name is Kamal fakir and I had an amazing 3 years since I had your veneer, unfortunately i lost it and can not wait to get a new one

The Brighter Image Lab products fit perfect for me, the instructions were simple and easy to follow and if the impression does not fit or work from their professional know how they will send another product for you to get it right. Satisfaction guaranteed. I have used the Lab xthree and i am satisficed!!! Thank you Brighter Image Lab staff.