Major faults shortly after purchase and very poor handling of rejection
Purchased a Range Rover in December which developed multiple issues shortly after purchase, including an oil leak, warning lights, electrical faults, and drivability concerns. Within approximately two months, the vehicle suffered a complete engine failure requiring a replacement engine.
The vehicle was returned and initially rejected, and I was advised the matter would be resolved. I acted on this advice, including returning the V5C.
However, around three weeks later the position changed and liability was disputed, leading to an independent engineer inspection. The process has now been ongoing for over 10 weeks.
The engineer has confirmed severe engine failure, although there remains disagreement regarding responsibility.
This has resulted in significant inconvenience, financial impact, and a prolonged period without a vehicle.
The matter is currently being pursued through the formal complaints process with the finance company.
Based on my experience, I would advise others to proceed with caution and ensure thorough checks when purchasing.








