By rotation is so easy to use and a great platform to manage rentals and sales! I’ve only had one issue with a renter which was very quickly resolved with the support of customer service! Such a fanta... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Rented a dress from a seller on here and it came smelling of a curry aroma so I returned it the same day within 24hrs. I eventually convinced them to give me a refund but they won’t refund to my bank... Mehr ansehen
Super loved the dress! I received lots of compliments on the event. And the communication with KarenAnna was smooth, everything was efficient. Thank you!
Excellent experience of renting through By Rotation - my lender was lovely and a really smooth and easy rental experience. My only criticism is the By Rotation fees can be a little steep so it c... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The UK's leading peer-to-peer fashion rental app. Hire luxury designer clothes and accessories from top brands in London and the UK.
Kontaktinformationen
3 Chandos St, W1G 9DH, London, Vereinigtes Königreich
- hello@byrotation.com
- www.byrotation.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent choice of products
Excellent choice of products, clear guidance for users,

Antwort von BYROTATION
A renter stole my designer shoes and By Rotation, did nothing
I am a lender with By Rotation and a renter stole my designer shoes with almost £1,000, I have asked By Rotation to step in and they have gave me a BS response that because I didn’t send the purchase receipt on time, they can no longer help with recovering my shoes. Lend your items with them at your own risk. You read such reviews about them and don’t think it will happen to you, until it does, secretly disappointed in by rotation, and I will now be going to the police and small claims court to try and get my shoes or the money back. Very shocking.
Do not rent to @das80 Deborah Smith in Stoke on Trent

Antwort von BYROTATION
Such a straight forward
Such a straight forward , hassle free experience. The dress was gorgeous and perfect for the occasion , definitely would recommend.

Antwort von BYROTATION
Great way to dress for special…
Great way to dress for special occasions in a more sustainable manner.

Antwort von BYROTATION
Rental of Toteme Co ord
I rented a silk Toteme Co-ord from a supposed ‘top lender’! It arrived stained and damaged at a princely sum of £148. Admittedly I was away when it arrived so only opened the package on day 2 of the rental. It was stained and damaged and I was unable to wear it for a planned birthday celebration. The lender refused to refund my money! I wrote an honest review to ensure that no other renters fell foul of this. My review was removed as it was deemed ‘inaccurate’! Please exercise caution when reading reviews on this site as any negative reviews are removed by the app which has an unfair bias in favour of the lender. Outraged not only by the lack of support from byrotation, but the removal of an honest and fair review which served as a warning to any future lenders! BEWARE!!

Antwort von BYROTATION
Just easy to rent and loved the dress…
Just easy to rent and loved the dress so much ghat I didn’t want to send it back!
Sustainable way to wear and share clothes

Antwort von BYROTATION
The platform has loads of great options…
The platform has loads of great options and the T&Cs are really straightforward. I’ll definitely be renting here again!

Antwort von BYROTATION
Beautiful dress
Beautiful dress. Arrived on time!
Thank you so much

Antwort von BYROTATION
Rented dress for daughter’s graduation…
Rented dress for daughter’s graduation event.
A wonderful way to try out a different brand. Amazing communication also

Antwort von BYROTATION
Such a great way to reduce clothing waste
Such a great way to reduce clothing waste. Borrowing brand names I wouldn't be able to afford, such a fab idea! You get to have a whole new wardrobe for any event. Very pleased with the ease of it all.

Antwort von BYROTATION
Misleading website
Misleading website. Seller did not bother to send my dress, pretended she posted it. Did not offer any tracking reference as proof which is part of the rules. Now the transaction has been refunded, I cannot leave feedback, which is misleading to other customers. Terrible person she knew it was for a wedding too. The RentalCloset, Jaz Cuggy rudest person ever!

Antwort von BYROTATION
Easy to do and dress was lovely
Easy to do and dress was lovely. Only thing that could be better is if return delivery was included in the total rental cost, similar to a vinted type system.

Antwort von BYROTATION
Great rental app
Great experience- easy to rent, great condition and delivered on time!

Antwort von BYROTATION
Easy process and great items available
Easy process and great items available! Such a good alternative to fast fashion!

Antwort von BYROTATION
I have rented so many great items over…
I have rented so many great items over the last 2 years and had nothing but positive experiences ! The options are endless and By Rotation is my absolutely go to anytime I need a special outfit ❤️ couldn’t recommend it enough!

Antwort von BYROTATION
Great experience Love By Rotation

Antwort von BYROTATION
A total game-changer!
A total game-changer!
I hired a gorgeous Nadine Merabi dress for the weekend through ByRotation — it would have cost £350 to buy, but I rented it for a night and felt like a million dollars. The process was so simple and seamless. I love that I can now wear something amazing for weddings, Ascot, or a big night out without buying something new every time — it’s so much more sustainable and helps me declutter my wardrobe too. Rental is the future, and ByRotation makes it easy. Genius idea — highly recommend!

Antwort von BYROTATION
I had such a fantastic experience…
I had such a fantastic experience renting from Sarita! The dress was absolutely beautiful and exactly as described. It arrived in perfect condition, clean, and carefully packaged, and Sarita was very accommodating with delivery, which I really appreciated. Communication was super smooth and friendly throughout, and she made the whole process so easy and stress-free. I felt amazing wearing the dress and got so many compliments! Would 100% rent from her again. Highly recommend! 💫👗

Antwort von BYROTATION
Great dress
Great dress, arrived on time beautifully packaged. Thanks so much

Antwort von BYROTATION
I've been loving ByRotation!
I've been loving ByRotation – it's genuinely changed the way I approach my wardrobe. I used to buy outfits, wear them once, then let them gather dust in my closet. Now, I rent them out instead. It’s such a smart, sustainable way to give clothes a second life and make some money back in the process. The app is easy to use, the community is great, and it just makes sense if you're into fashion but also want to be more conscious. Highly recommend!

Antwort von BYROTATION
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







