Absolutely awful customer service, Had to chase numerous times to find out where my order was. When they eventually did advise my gates were ready they said I had to wait until they had enough weight... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
The fitters arrived yesterday despite torrential rain to fit new gate posts at my property. They were so professional, they removed the old wooden posts and fitted the new metal posts and then the... Mehr ansehen
Purchased our metal drive gates from Cannock Gates when they started business in 1983. Four houses later and we have recently purchased another set of driveway gates from Cannock Gates. Great quality... Mehr ansehen
Unfortunately, when our superb gate arrived, the Cardboard protective layer had been put around the gate too soon before the paint had dried. This resulted in it sticking to the wet paint. The Compa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Cannock Gates
Vom Unternehmen geschrieben
Cannock Gates is a renowned UK-based company specializing in the manufacturing and retailing of garden gates, fencing, and other outdoor products.
Established several decades ago, we have garnered a reputation for excellence in craftsmanship, durability, and customer service. Our extensive product range is made from responsibly sourced materials such as aluminium, timber and metal.
Cannock Gates serves a diverse clientele, catering to both residential and commercial customers. Whether customers seek to enhance security, privacy, or aesthetics in their outdoor spaces, Cannock Gates offers tailored solutions to meet their needs. Our products are designed to withstand the elements and endure years of use, providing reliable functionality and aesthetic appeal.
Our company's commitment to quality is evident in every aspect of our operations, from sourcing premium materials to employing skilled craftsmen and utilizing advanced manufacturing techniques. Cannock Gates prides itself on delivering superior products that exceed customer expectations.
Beyond their product offerings, Cannock Gates maintains a strong emphasis on customer satisfaction, providing personalized service and support throughout the purchasing process. Their dedication to excellence has earned them a loyal customer base and solidified their position as a trusted leader in the industry.
Call 01543 462 500 or email sales@cannockgates.co.uk today!
Kontaktinformationen
Mill Park, Hawks Green Ind Estate, WS11 7XT, Cannock, Vereinigtes Königreich
- 01543462500
- sales@cannockgates.co.uk
- www.cannockgates.co.uk
4,5
Hervorragend
370 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 40 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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perfect size
7. April 2026
Service as it should be…
All the parts and main item mint.Delivered ahead of schedule Looks good
24. März 2026
Horrible service!!
Horrible service!!
The receptionist there are rude and apparently booked an appointment after agreeing to pay £25 for a visit. Called them twice after hanging on the phone for so long . Only to be told on the day that there was no appointment! Can imagine how the rest of the service will be!! Terrible let down
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Cannock Gates
Hello, I am sorry you feel this way about our service.
I do have to differ on your opinion... I was sitting right next to the sales person who you were literally shouting at and they remained calm and very polite the whole time. You then hung up the phone on us... Some other facts about your dealings with us; you called to enquire about a site survey which we told you requires a £25 upfront payment, which is then deducted from the cost of the goods that will be installed. Although you claim to have agreed to the charge, you never made any payment to our bank or did not make a payment over the phone, thus no site survey could be booked. You would have known this because our staff would have told you that unless we receive payment then the site survey will not go ahead.
You are welcome to call us again if you still want a site survey which we will gladly still do for you once the payment is made.
I got in touch with your selves a few…
I got in touch with your selves a few weeks ago regarding the back paint already getting rust on them I sent photos and even phoned to say it’s been passed to a different person so far no one has been in touch
24. März 2026
Thank you for such a good job…
The fitters arrived yesterday despite torrential rain to fit new gate posts at my property.
They were so professional, they removed the old wooden posts and fitted the new metal posts and then they replaced the gates. They cleaned up all the debris and swept up after themselves. It was a pleasure to have them working here.
It's not my first time using your company and you've never let me down.
Thank you to all who work at Cannock Gates and especially to the 2 fitters who did such a brilliant job.
12. Juni 2026
Bewertung ohne vorherige Einladung
Very helpful company
Very helpful , I’d ordered the wrong posts , I was helped with the return of the posts and reordering of new ones
9. Februar 2026
The gate was of good quality and the…
The gate was of good quality and the delivery was very speedy. No hiccups with order or delivery.
9. Februar 2026
Metal gate purchased of a high quality…
Metal gate purchased of a high quality at a good price and looks good. Was easy for my neighbour to put up for me
9. Februar 2026
Really pleased with our new gate.Easy…
Really pleased with our new gate.Easy to order and a fair price.
9. Februar 2026
Easy to find item
Easy to find item , extremely well packaged and good value for money, would look to purchase from this seller again should the need arise, thanks.
14. Jänner 2026
Good quality gate
Having purchased a Cannock Gate before I was confident of the quality being a good standard. Better communication would have gained another star as I had to chase up a delivery date
14. Jänner 2026
The gate was very well made
The gate was very well made. I'm very happy with the product. The communication on delivery after purchase was not good
14. Jänner 2026
Excellent value, quality and service.
I really rate this company for professionalism, pricing and quality. I needed four made to measure iron railings. Comparing estimates from several online companies and getting quotes from local forges, Cannock Gates came through with a quote 25% cheaper than the next cheapest estimate. I placed my order and was told I would receive it in just three weeks. Turned up on the dot as promised despite the Easter bank holidays. The quality and finish is excellent.
10. April 2026
Bewertung ohne vorherige Einladung
Quality of the gates was fantastic
Quality of the gates was fantastic. Delivery was on time, and efficient.
9. Dezember 2025
The ordering was made easy and the…
The ordering was made easy and the gates were delivered when they said they would. They are of a really good quality. They were to replace a similar set that had lasted over 15 yrars
9. Dezember 2025
New gates.
Was pleased with the quality and appearance of the gates, my only concern is that I had to fill in around some areas where the gates joined to prevent water penetration as making them water tight is essential to keep them from future rotting.
9. Dezember 2025
Great gate just what I wanted
9. Dezember 2025
Great quality
Promptness. Quality of gates and packaging. Replacing precisely same gates
9. Dezember 2025
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