Chiltern Oak Furniture Bewertungen 

2 221
TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Really disappointing experience. I went in to buy a 6-seater set priced at £999, only to be told that two chairs were missing. The staff offered a £200 discount, which we declined as we wanted the f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Ordered round oak table & 4 chairs. Very impressed with quality & comfort of chairs. Customer Sales person was pleasant & helpful, so I decided to replace my 6 dining chairs on second visit having se... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered 2 separate items from here and unfortunately both have arrived damaged, dirty and with rough edges along with being poorly put together. Does unfortunately feel like this company receives the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Purchased two Hampshire Cream / Ivory Painted Oak bedside cabinets on line. They were delivered the next day. Arrving well packaged and all in good order. Very happy with the cabinet, great qualit... Mehr ansehen

Unternehmensdetails

  1. Möbelgeschäft
  2. Schlafzimmermöbelgeschäft
  3. Möbelzubehör
  4. Wohnmöbelgeschäft
  5. Sofageschäft

Vom Unternehmen geschrieben

First of all, welcome to Chiltern Oak, what took you so long? Actually it doesn’t matter, what matters is that you’re here now and with a bit of luck this will be the start of a wonderful, fulfilling relationship between the two of us. We'd love it if you took a couple of minutes to find out a bit more about us, who we are, why we do what we do and why we're confident you're going to love us. If you want to learn more, just pick up the phone, our guys would love to chat to you. Here at Chiltern Oak we’re a family-run business from Peterborough. An online-only business since 2014, in March 2022 we opened our first physical retail store in Irthlingborough, Northamptonshire. Irthlingborough, a rural town on the banks of the River Nene, just a stones throw from the picturesque market town of Higham Ferrers and historic Finedon, is the perfect first location for us. It’s an area that doesn’t just aspire to rural, country living, the kind of lifestyle we have always sought to promote. It lives and breathes it. We understand that homes are for living. From drawers that cut out the clutter, to TV units that tame wires gone wild, our furniture leaves you with more time to kick back and relax after a long walk or home cooked Sunday roast. Our ranges help elevate homes to new levels of beautiful and practical. You’re in safe hands when you’re choosing Chiltern Oak. We know quality never goes out of fashion. That’s why our furniture is crafted with care from premium materials and hand-picked by specialists. We’re experts, not salespeople. That means our caring customer services team are on hand to help you find the final piece of the puzzle to your home, not a show home. Plus, we’ll deliver straight to your door, free of charge, with a hassle-free returns policy if something's not quite right.


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

2221 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

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2,9

Alle Bewertungen

(2 221)

2 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Where do I start🤷‍♀️

Where do I start🤷‍♀️ . The level of service and quality is extremely poor. I had units delivered which were damaged it took three more deliveries over a period of months to be rectified . I have waited months for two wardrobe doors to be replaced , screws , ( as screws to small for shelf) also a new pole due to being covered in paint . Again after months of waiting the delivery drivers had no idea of full delivery , which I paid white glove service for (joke) as goods covered I. Black hand prints ! So now I’m
Left waiting for months again the service is diabolical . I’ve lost hours at work due to having to wait in and every time there has been an issue , it’s taken a year and half and I’m
Still waiting .

20. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AWFUL CUSTOMER SERVICE

Ordered furniture online, site said it was in stock. A few days later advised out of stock. Ordered a different colour. 3 items were supposed to turn up, only one did. I am 68 with arthritic wrists and have had to move furniture etc for the delivery men & put it back 4 times so far. When the wardrobes turned up, one was the wrong colour. Another delivery was arranged and that was also the wrong colour. I had to be ready at 7am for another delivery today. At 10.30 they advised there was no room on the van, so now have to wait around another fortnight and move stuff around yet again. AWFUL SERVICE

16. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

After a bad experience with another…

After a bad experience with another company I ordered from Chilton oak furniture for my bedroom wardrobes. The customer service was nothing short of outstanding the lady i placed my order with was very knowledgeable and reassured me there wouldnt be any problems with their products or service and recommended the white glove service to fit my furniture together for me. They kept me informed every step of the way and even turned up early to deliver my furniture and put together and was amazing and respectful of our home. My bedroom now looks amazing. Thank you Chiltern Oak furniture you have restored my faith after a really bad experience with another company and we will definatly be ordering more items for other rooms for our home 🏡

28. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Beautifully made piece of furniture

I have wanted a different looking chest of drawers for some time but hadn't seen one I liked in my price range. Then I received an email from Chiltern Oak furniture advertising a Banbury sage green chest of drawers, it was just what I'd been looking for. It was a different colour to anything I'd seen and it was an exceptional price for the quality. It was also delivered free direct to where I wanted it. It was fully assembled, fabulous value for money, well made, looks amazing. Thank you

17. Juli 2023
Bewertet mit 3 von 5 Sternen

Beware delivery small print

we ordered a large bedroom chest of drawers. Men left it by the front door. It is too heavy for the two of us to get up the stairs. Looking again at the small print it says you can select "delivery to room of choice" at the checkout but I didn't see that and have just checked it by going to the checkout for this item again and it didn't come up How are we going to get it upstairs!

25. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great buy.

I have just bought a rustic oak 3 door sideboard and a 1 door small cupboard and could not be more pleased with them, they are very well made and sturdy and look beautiful in my redecorated living room. They are really good quality and the price was good also. They arrived well packaged and were delivered pretty quickly. No problems unpacking and they will last for years and years. I have read some negative reviews on here but can honestly say my experience with Chiltern has been really great and I would happily buy from them again.

11. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fantastic customer service

Fantastic customer service. A table leg developed a large crack 2 months after purchasing a dining table and chairs. I rang customer services and was advised to send an email and photos of the damage. Within 1 day a new leg was despatched and received the next day. Would not hesitate to recommend or buy from again.

3. September 2023
Bewertet mit 2 von 5 Sternen

Disappointing wardrobes. Disappointing customer service.

We bought a pair of Hampshire Blue wardrobes. Buying and delivery was fine. The materials are much more flimsy than expected - hardly any parts are solid wood. When assembled, some of the joints were wonky and there were a few scratches on the finish but all were inside or at the back and it was too much effort to dismantle and send them back so we chose to live with it. One year on and two of the doors have warped so now they don't close properly and the wardrobe hangs open. I contacted Chiltern about the door issue and they said they wouldn't do anything as they were over a year old. We have IKEA wardrobes in another room which were literally half the price of these Chiltern ones and they are much more sturdy and durable. I won't be going back to Chiltern.

27. August 2023
Bewertung ohne vorherige Einladung

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