I had trouble finding the right seat to fit my compact toilet through shops and other websites. Just sent an email to enquiries with a photos and sizes and bingo they got straight back with a recommen... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Alex was extremely professional and knowledgeable. He went out of his way to source the correct toilet seat for me and kept me updated every step of the way. I cannot rate this company highly enough... Mehr ansehen
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All went smoothly from placing the order through to delivery in the timescale advised. The reason for only giving 4 stars was due to the plastic sheet covering the seat already being torn on opening t... Mehr ansehen
Unternehmen hat geantwortet
Choice replacement were of great help identifying the replacement seat. They also advised me on a solution to a problem I had when installing the new seat. The seat was delivered, well packaged, wit... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Toilet seats from Choice Replacement Toilet Seat Shop the UK's largest toilet seat replacement company. From non-branded to Ideal Standard seats, our range is unmatched. We have over 100 different toilet manufactures available and over 1000 seats in stock. If you are unsure of what toilet you have forward us images of your toilet.
Kontaktinformationen
Unit 2 Haselmere Industrial Estate, Charlton Mead Lane, Hoddesdon, EN11 0DJ, Hoddesdon, Vereinigtes Königreich
- 0203 9409333
- sales@ukchoiceshops.co.uk
- www.choicereplacementtoiletseatshop.co.uk
4,8
Hervorragend
9565 Bewertungen
Bittet Kunden um Bewertungen
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Happy customer
product arrived very quickly, well packaged and fit perfectly. plenty of instructions and everything i needed. I would recommend for sure.
27. August 2026
Antwort von Choice Replacement Toilet Seat Shop
Thank you for the lovely review and recommendation! We’re delighted to hear your replacement toilet seat arrived quickly, was well packaged and fitted perfectly.
It’s also great to know the instructions were clear and that everything you needed was included. We really appreciate your custom and thank you for choosing Choice Replacement Toilet Seat Shop.
Antwort von Choice Replacement Toilet Seat Shop
We're delighted to hear that you experienced prompt service and received a good product with speedy delivery! Your positive feedback is truly appreciated.
Quick and helpful response to a…
Quick and helpful response to a specific parts query. Problem solved!
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your fantastic review! We're so glad we could provide a quick and helpful response to your parts query, and that we were able to solve your problem.
Antwort von Choice Replacement Toilet Seat Shop
We are so pleased to hear that you found our customer service helpful and that your delivery was speedy. Thank you for your wonderful feedback!
Excellent service
I contacted the company by email in the late afternoon to ask advice about a replacement toilet seat for a discontinued model. They acknowledged my query within a few minutes and provided a response the following morning. I placed an order and the item was delivered by Royal Mail the day after I was advised that it had been shipped.
28. August 2026
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We’re delighted our team could quickly advise on a suitable replacement toilet seat for your discontinued model and keep you informed throughout the process. It’s also great to hear your order arrived promptly after dispatch. At Choice Replacement Toilet Seat Shop, we aim to make finding the right replacement toilet seat as straightforward as possible. We really appreciate your custom and kind feedback.
Great Service!
As always, fast and accurate responses in helping find the right product. I use these guys regularly to help identify products for replacement and they have never failed to impress. Great Service as always, thank you !
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your fantastic review and for continuing to choose Choice Replacement Toilet Seat Shop. We’re delighted to hear our team consistently provides fast, accurate advice when helping you identify the right replacement toilet seat and related products. It means a great deal to know we’ve been able to support you reliably over time. We really appreciate your continued custom and look forward to helping again.
Excellent service
Once we’d decided on the right new toilet seat and placed the order, it was delivered really quickly, very well packaged and with everything needed for fitting. Also, a very fair price.
27. August 2026
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We’re really pleased to hear you found the right replacement toilet seat and that it arrived quickly, well packaged and complete with everything needed for fitting. It’s also great to know you felt the price was fair. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
Superb service and splendid product. Would highly recommend!
Superb service supported by speedy helpful online advice. Delivery was wonderfully quick. The packaging was appropriate, (and amusing! Loved the little joke on the box) and instructions for installation were clear and simple. Only downside was that the design of the loo seat made the use of the alum key quite awkward and it actually fell into the loo once! But as this was replacement of a seat designed by another company this isn't the fault of this brilliant supplier. I couldn't fault the product as supplied or the service. I would use them again.
27. August 2026
Antwort von Choice Replacement Toilet Seat Shop
Thank you for such a wonderful and detailed review! We’re delighted to hear you were pleased with the helpful online advice, speedy delivery, clear fitting instructions and, of course, our little packaging joke. We appreciate your comments about the awkward use of the Allen key and are glad this didn’t detract from your overall experience. At Choice Replacement Toilet Seat Shop, we aim to make finding and fitting the right replacement toilet seat as straightforward as possible. Thank you again for your recommendation and kind words- we’d be very happy to help you again.
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your kind review! We’re pleased to hear your replacement toilet seat was easy to fit and looks great. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your great review! We’re delighted to hear you were pleased with the communication, quick postage and careful packaging, and that your replacement toilet seat arrived exactly as expected. We really appreciate you choosing Choice Replacement Toilet Seat Shop.
Definitely a 5* experience
Definitely a 5* experience: the website was easy to navigate; ordering was straightforward; packaging was good; delivery quick. Excellent all round! Thank you.
26. August 2026
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your fantastic 5-star review! We’re delighted to hear you found our website easy to navigate, the ordering process straightforward, and your replacement toilet seat arrived quickly and well packaged. It’s wonderful to know you had an excellent experience from start to finish. We really appreciate you choosing Choice Replacement Toilet Seat Shop.
Great service but let down by mis-quoted delivery date
I needed a replacement toilet seat but didn't know the make of toilet. It was an unusual shape so I was asked to send them dimensions and photos of the existing seat. Within a couple of hours David had replied telling me the seat I needed and simply clicking on the link it took me to the order page. Ordering was very straightforward an the whole process was excellent. However, I marked it down a star because the order page said it would be delivered on 1st Sept but when called them about another matter I was told they don't keep it in stock and it would be another 7 to 10 days. I'm not sure why it would give a delivery date if there was no stock.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your detailed review. We’re very pleased David was able to identify the correct replacement toilet seat quickly from your photos and measurements, and that you found the ordering process straightforward. We’re sorry, however, that the delivery date shown at checkout did not reflect the actual stock position. We completely understand how frustrating that would be, particularly after such a smooth start to the order. We appreciate you bringing this to our attention and will take the feedback on board. Thank you for choosing Choice Replacement Toilet Seat Shop and for recognising the helpful service you received.
Toilet seat fits perfectly and customer…
Toilet seat fits perfectly and customer service very good. Have used before and will again.
7. August 2026
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your lovely review and for choosing us again. We’re delighted to hear your replacement toilet seat fits perfectly and that you were pleased with our customer service. Your continued support means a great deal to the team at Choice Replacement Toilet Seat Shop, and we look forward to helping you again in the future.
Brilliant service
Brilliant service. Initially called and the operator was super helpful. Emailed in my toilet and measurements and within the hour they emailed me back with options to fit perfectly. Chose and paid via the website, received the next day. Amazing will definitely recomment
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your brilliant review! We’re delighted to hear our team could help identify suitable replacement toilet seat options so quickly after you sent through your toilet details and measurements. It’s also great to know the ordering process was straightforward and your seat arrived the very next day. We really appreciate your recommendation and thank you for choosing Choice Replacement Toilet Seat Shop.
Good experience
The goods arrived in good condition and on time.
Everything I needed from the purchase.
Thanks
26. August 2026
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your kind review! We’re pleased to hear your order arrived on time and in good condition, and that everything met your expectations. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
First class comunication
First class comunication, excellent delivery time,extremly helpfully. Would recommend
24. August 2026
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your excellent review and recommendation! We’re delighted to hear you were pleased with our communication, helpful service and speedy delivery. At Choice Replacement Toilet Seat Shop, we always aim to make finding the right replacement toilet seat as easy and straightforward as possible. We really appreciate your kind words and your custom.
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your review! We’re pleased to hear your replacement toilet seat arrived very quickly and was well packaged. We really appreciate you choosing Choice Replacement Toilet Seat Shop and hope to help you again in the future.
At the moment this a one star review…
At the moment this a one star review because I have yet to receive the item. I ordered a replacement toilet seat on 18th Aug. I was informed that delivery would be 28th Aug. On 28th Aug I received an email stating:
'We are currently waiting for stock to arrive from our supplier to fulfil your order and have been informed there is a delay in the manufacturer supplying your product/s. your order is important to us, so we will complete this as soon as the stock becomes available'. Delivery is now due on 14th Sept.
Why take money for items you clearly do not havd in stock?
I have emailed customer service ( ticket 312836) & am awaiting a satisfactory outcome.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Choice Replacement Toilet Seat Shop
We’re sorry for the delay and completely understand your frustration.
Some of our replacement toilet seats are supplied to order rather than held in our warehouse, and unfortunately the manufacturer has pushed back the expected availability date from 28th August to 14th September.
Payment is taken when the order is placed, but we appreciate that where a supplier delay occurs this can be frustrating, particularly when the original expected date changes.
We can see you have already contacted our customer service team under ticket 312836, so they will be able to review the order and discuss the available options with you, including cancellation and a refund if you no longer wish to wait.
We’re sorry that the manufacturer delay has resulted in a poor experience on this occasion.
Great service- from helping me identify…
Great service- from helping me identify the replacement toilet seat i needed to the speedy delivery
25. August 2026
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your great review! We’re delighted our team could help you identify the correct replacement toilet seat and that your order arrived quickly. Providing helpful advice and speedy delivery is exactly what we aim for at Choice Replacement Toilet Seat Shop. We really appreciate your custom.
From ordering to receiving was spot on
From ordering to receiving was spot on. The item I wanted was easy to find as I had the serial number. There was also a video showing how to fit the seat, which was very helpful, the soft close seat is working better than the original.
14. August 2026
Antwort von Choice Replacement Toilet Seat Shop
Thank you for your excellent review! We’re delighted to hear the whole process, from ordering through to delivery, was spot on. It’s great that the serial number made identifying the correct replacement toilet seat straightforward and that our fitting video proved helpful too. We’re especially pleased to hear the new soft-close seat is performing even better than the original. Thank you for choosing Choice Replacement Toilet Seat Shop!
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