We ordered some items to clad our utility, there was a slight error which was rectified next day. Overall great products, great comms and customer service.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We placed an order for hygienic cladding for one of our sites and I have to say that every step of the way the customer service was outstanding. As soon as the order was confirmed the team were proact... Mehr ansehen
Unternehmen hat geantwortet
Fantastic ivory/buttermilk cladding for my kitchen. Looks amazing. It has beautifully covered badly damaged walls after the removal of old tiles. And so cheap compared to the posh `kitchen panelling... Mehr ansehen
Unternehmen hat geantwortet
Prompt delivery of a replacement panel that was damaged . After reading reviews I was worried when I had an issue with one of the panels being kinked. I sent an email with picture and less than... Mehr ansehen
Unternehmen hat geantwortet
Hat 50 % seiner negativen Bewertungen beantwortet
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Sincerely appreciate your work
Writing this review to express how much of a pleasure it has been working with your team and ordering from your company. The level of attention to detail and professionalism displayed by your team is truly impressive. For three consecutive years, we have been relying on your company for our projects, and each time the experience has been exceptional. From the ordering process to the delivery, everything has gone incredibly smoothly.Your team has made sure that everything is well-preserved and delivered promptly, which has made our project run seamlessly. I appreciate the quick delivery and prompt response to our emails. It has made our job so much easier.I would also like to give a special shoutout to Kellie, who has been an exceptional worker. Her dedication to her work is evident, and she has been a great help throughout the entire process.
Once again, thank you for all your hard work and dedication to your customers.

Antwort von Cladding Monkey
Cladding installed and looks great
Cladding installed and looks great. Fast delivery and good quality product. Customer service was great Kayleigh was very helpful on the phone

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Great experience
Great experience, would 100% recommend. Product was perfect.

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Product was excellent
Product was excellent, I’d definitely come back arrived next day

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Great service
Great service. Kayleigh was very helpful. Highly recommend!

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Great customer service
Great company, have no issues when dealing with them, kayleigh on the phone had brilliant customer service skills. Would highly recommend

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Ordered some sheets Wednesday
Ordered some sheets Wednesday, arrived yesterday and now they are installed they look fantastic. The customer is over the moon with them and is already talking about using it in their other properties. Fast delivery and helpful staff!

Antwort von Cladding Monkey
Recently ordered and received very…
Recently ordered and received very promptly the main part of an order - couldn't really fault that! We then realised we needed one tube of coloured mastic, enquired about this and was told it was on the webpage (it is). Selected item and then went to check-out and was "astounded" to see a tube of mastic was £30! THEN to cap it all they wanted to charge £30 carriage. I telephoned the CS and was told that was the "courier" charges and there was nothing they could do about it as "the warehouse" deal with this. I queried why they couldn't offer a postal or one off service but was told this was not possible. I find this astounding and frankly pretty poor customer relations - We had just spent in excess of £3000 on the main components and the inflexibility of small quants (ie ONE tube of mastic (already at an inflated price)) delivery really P888ed me off. IO obtained the mastic locally for less than £10 v the £70+ CM wanted - I consider that a total rip-off!

Antwort von Cladding Monkey
Terrible customer service
Terrible customer service, order still hasn’t turned up, the girls in the office never phone you back ,don’t update you ,it’s not our fault blah blah blah, couriers to blame just excuses from start to finish and to top it all off you need to unload the van yourself! Here’s waiting if it really does turn up tomorrow……

Antwort von Cladding Monkey
The fast show.
Fast to respond to any query you may have , even faster to ship out samples to you, and then ,mega mega fast to dispatch my order which arrived the following day. I ordered a few sheets of storm grey gloss for a small project I have to do. Highly recommended company and I would order again without hesitation.

Antwort von Cladding Monkey
Great alternative if looking for a kitchen splashback
Stumbled across this company while tying to find an alternative splashback product (for kitchen) to the over priced scratchy Alusplash.
Had a few email communications with Kellie who was extremely helpful and always replied in quick time. Samples sent out to me, ordered the product Sunday, it was delivered Tuesday lunchtime and fitted by dinner time.
7 days from first inquiry to having it installed in my home. Excellent service.
I ordered the 2.5mm solid pvc in Willow (1200x2400). It was easy to cut with my track saw (using an 80 tooth blade) and socket apertures I used my jigsaw with a fine blade that is used for cutting metal. Just need to put clear glass splashback behind the hob.
If you are looking for splashback give this company a look. I am sure you won’t be disappointed.

Antwort von Cladding Monkey
1st class service as per usual.
1st class as per usual.
Kellie, was so helpful and managed offer me next day service at late notice.

Antwort von Cladding Monkey
Great service and product
Great service and product. Shipping was bumped up to next day FOC, very happy with the product too. 🙏🏻

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Service
Communication and service from Kelly always impeccable. Very stress free interaction. Thank you.

Antwort von Cladding Monkey
3 days late and wrong items
Ordered and paid for next day delivery on the Monday, didn't turn up until the Thursday afternoon, when it did arrive the order was wrong and was told by the lousy customer service I had to write an email just to get half of a refund , would never use again.

Antwort von Cladding Monkey
Brilliant advice and assistance
Brilliant advice and assistance, made sure we had not over ordered,Brilliant team

Antwort von Cladding Monkey
Excellent service ,great advice and…
Excellent service ,great advice and assistance in coordination of colour scheme, great team thank you all

Antwort von Cladding Monkey
Excellent service received from customer service
Excellent service received from a lady called Kellie, I had no idea what i needed and kellie sorted it all out for me quickly, Would highly recommend this company.

Antwort von Cladding Monkey
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