Compare Parking Deals Bewertungen 

Got in car to find they had gone into glove box and stole the hidden change a bottle of water sweets and a iPhone cable. Contacted straight away and for a month have kept fobbing me off.

DO NOT USE!!!!!!!

we nearly missed our flight. Had to find alternative parking , as there was nobody available to "meet and Greet"

No refund was made

AVOID

DO NOT use this service. There should be warnings across the airline and airport websites about these scams. Apparently a daily occurance at Manchester airport. The cars are not safely parked, some are parked in the residential areas nearby and have been stolen.

We dropped the car off no issue - at the airport terminal. The guy was friendly enough - but paperwork minimal which we thought was strange but had all our booking confirmation etc. When we got back though, none of the numbers we were supossed to call were working. One was going through to an international dialling tone. We finally got through to the main office after searching online and they called the driver and apparently got through. We were told to call the driver in half an hour and he would meet us at the terminal. We started to do so - and no reply for another 45 mins. No response to messages. Tried the main office number again and it rang out. Started to panic and spoke to the information desk at the airport - they said this is happening day after day and they can't do anything about it. Different companies are changing names every couple of months. Finally we get a private number witheld number call and the driver met us 10 mins later.
The guy meets us and can't wait to hand over. The car absolutely stank inside of burning rubber. Truly bad smell. Petrol has gone down by 1/3 tank and mileage down too. We are going to get it checked tomorrow.

The company is a dealer for the parking companies apparently. We guess a broller. We feel a bit compensated as they called to offer a full refund and petrol compensation. But it doesn't really cover the anxiety, worry and possible car damage. They really need to vet who they are working with. It's just not acceptable.

NB. The company is compareparkingdeals.co.uk not just .UK at the end as per the email address attached to this.

Absolutely a SCAM! AVOID!!
We booked the 'meet & greet' service and finished payment through their website.
We called hundred times to the number which provided by Compare
Parking Deals, but this meet and greet doesn't exist. We almost missed
our honeymoon flight and finally had to park at the official airport
parking . Total cost £720 !!!

We contacted their customer service many times to get support, but
they were absolutely unprofessional and just gave crap answers....

TOTALLY USELESS.

I would highly advise you avoid this company. For starters, their cancellation policy is not in line with the law. We had to make a cancellation and change the service due to changes in flights. We realized shortly after booking and was charged £17 for a cancellation charge. After bringing their attention to the law which highlights the fact you have a 14 days cooling off period to get a full refund, I was met with a very aggressive individual stating to take them to court.

I never got to experience their service at the meet and greet, (Glad I didn't) but gathering from previous reviews I would highly advise not to. You also get charges £3.75 per entry and exit, which is not highlighted clearly. It is not as cheap as you would think. Where does the car end up? Probably best to stick to official parking companies.

The worst company I have ever used. I sent off a formal complaint (copy below), and 3 days later still no response ................ keep well clear!

FORMAL COMPLAINT

On 16 Sep 18 I landed at Heathrow T5 on my flight (all booking details are on email Thu, 9 Aug 2018 0:49 below) and after collecting my suitcases called your representative at 17:47 confirming that I was on time to collect my car at 6pm.

After the phone being passed around several times, and being told that you were expecting me on 17 Sep 18 I was told it would be approximately 30 mins for my car to be delivered to the DEPARTURES drop off (and not the location stated on the booking confirmation).

Having wheeled all of my cases (and my partners cases) to the DEPARTURES drop off (having just arrived) I then waited and waited and waited .............. but no car.

At 18:36 I called again asking for an up-date; and at some point was cut off.

I called again at 18:38 and was assured the car would be delivered within 20 minutes.

At 18:57 the car has still not arrived, so I called again and was this time told the car had been blocked in the car park with other cars and should be returned within 25 to 30 minutes and I would receive a call 5 minutes before my car was to be returned.

Having waited outside in the cold for over an hour I returned back into T5 with my partner and all of our suitcases to warm up and have a coffee.

At 19:31 I received a call from your driver saying the car would be delivered in 5 minutes; so me and my partner with our suitcases go back out to the DEPARTURES drop off and then found ourselves waiting a further 10 minutes for the driver to arrive.

At 19:41 my car was returned.

To say the very least this was not a good experience. It took your company almost 2 hours to return my car, I was outside for over an hour with my partner getting cold and ended up going back inside T5 to get a coffee to warm back up.

In light of the above, I feel that you should consider offering me a 50% refund for the inconvenience caused by the poor management lack of organisation shown by your staff.

Can you please explain to me why you failed to provide me with the Goods and Service which I had paid for?

I look forward to hearing from you.

Kind Regards,

Derek Massey (a very unhappy customer)

This company and their trusted service provider M&G airport parking(aka Manchester airport parking services ltd) have provided the worst service I've ever experienced.They have ruined a much looked forward to holiday. We followed all the instructions, phoning ahead to be told someone was on their way. Many phone calls later we were still being reassured that someone was 6 to 7 minutes away. He eventually turned up speaking only enough English to demand a further £25 to get the car through the airport parking????? This was at 8.46. Check in closed at 8.50. Needless to say we missed the flight. We were devastated. No alternative flights were available. On further investigation it would appear that these companies are disreputable to say the least and have a serious history of similar stories under different names spanning many years. The complaints procedure is a joke. You cannot speak to anyone . AVOID AVOID

Outbound our driver was delayed and we had to wait an extra 20 minutes driving around Manchester airport.
Additional £4 parking fee incurred each way, uninformed of this prior.
Arriving back we had a 2 hour delay for our car with a 2.5month, 3 and 4 year old.
Friendly, apologetic and polite drivers but rude customer service on the phone. I would not recommend. I am awaiting an adequate customer service response.

2 hour wait in the middle of the night with young kids. At least 10 other families affected too. Not acceptable

My friend and family booked 'Park and Fly Manchester Airport' through them and had a hassle free experience.
We left our car at the Halebarns guesthouse, which is just a few minutes from the airport and our children were able to use the facilities their after a long drive.
We weren't sure but after meeting the hotel staff and seeing their website we felt at ease.
Would recommend A*

Not great.
I thought I had bought the Manchester airport meet and greet service, but I bought these guys instead. On arrival at the airport you have to phone the number and wait 30 minutes for someone to pick up your car. Meanwhile you have to pay Manchester airport £4 to use their car park. On arrival back to the UK the same thing applies another £4 charge, another wait for your car. Pretty awful compared to the normal Manchester meet and greet service.
Also more expensive than The normal Manchester Airport carpark meet and greet service

Excellent company , very friendly customer service
I was stuck at Gatwick airport and i was running late they came and pick my car on time . i will definitely recommend them and also put a word of mouth to friends and family

Thanking

On dropping my car off at Manchester had to pay £4 extra, on collection, my car not ready after 30mins call made, took over two hours with number unavailable or answered with 'it'll be 20mins' . I suggest that the new Manchester airport charges and rules have made this company unviable for reliability, nice enough staff but don't expect to have your car back fast in our experience, for our part a dreadful end to a lovely holiday.

Very good service also very family friendly. i was stuck in traffic and arrived 3 hours later and the company was very understanding and told me not to worry. i recommend this service as it was very simple and very efficient

EXCELENT SERVICE PROVIDED WILL DIFFENTLY USE AGAIN..RECOMEND TO EVERYONE

Excellent customer service. I will highly recommend them. On every occasion they have been efficient. My family and friends have used their service and they are happy as well.

I have used this company and the customer service is excellent. Would recommend.

This company is what nightmares are made of. Our car was severely damaged in their care - and this was even evidenced in their own photos- and they are refusing to do anything about it. Apparently they ‘don’t cover scratches’- I would love to see where that is in the fine print (it isn’t). God only knows what they are doing to the cars to cause this damage but their customer service is horrendous to boot. As for the ‘meet and greet’? You get to park your own car in the car park before they drive it away to damage and make the long journey to departures anyway. not what you expected? Us neither.

I wish i had read the reviews BEFORE booking, they were the cheapest on the net so booked with them arrived at Manchester airport at 7.30am, rang at 7am told to slow down as no drivers available, on arrival no driver, i rang 20 times in the next hour, either no reply or was cut off, i was moved by security 4 times, eventually that same security guard, spoke to me as he knew there was something wrong, he rang a local company they were there in 5 mins and took the car, on my return we waited 4 minutes for the car to be returned.
i got my money back after i emailed them with the screen shot of 20 missed calls, but would have had no hesitation in sueing these cowboys....PAY MORE AND GET THE SERVICE YOU PAY FOR AND AVOID THESE ROGUES.

AND LOOK CLOSELY AT THE POSITIVE REVIEWS, ONE GUY ONLY REVIEWS PARKING COMPANY'S, AND OTHERS HAVE ONLY REVIEWED THIS COMPANY ON TRUST PILOT

i have used this company and staff was on time and i have used this company and very god customer service. i always used this company when i book airport parking and never had any complain