We have been using Cophall park and ride for several years now and had never had any problems from the moment we arrive and book in and arriving back collecting our car. Very polite and efficient ser... Mehr ansehen
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Das sagen Bewerter
Easy no hassle experience in making booking for one week's parking. Unfortunately, we did not end up going on our holiday due to illness literally the day before we were due to travel. I telephoned CP... Mehr ansehen
Unternehmen hat geantwortet
I haven't used the park yet, but I was disappointed and unsure if this is legal. The website offers a 10% discount, but in reality, when you apply the promotion code, the prices end up being more expe... Mehr ansehen
Unternehmen hat geantwortet
I have been parking at Cophall Park & Ride (Gatwick) for many years and their service from booking through to retrieving my car after the holiday has been exemplary every time. Not forgetting they ar... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Cophall Parking Gatwick has over 30 years of experience providing Park and Ride services for Gatwick Airport. With our close proximity to the airport and our frequent bus transfers, Cophall Parking is the regarded by many as the most convenient Park and Ride service at Gatwick. Our 2000 space Car Park bears the prestigious Park Mark Award and is police checked for safety and security.
Kontaktinformationen
Cophall Park & Ride, Effingham Road, , RH10 3HZ, Copthorne, Vereinigtes Königreich
- 01342 712779
- reservations@cophallparking.co.uk
- www.cophallparkinggatwick.co.uk
4,7
Hervorragend
2716 Bewertungen
Bittet Kunden um Bewertungen
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Well priced and very helpfull
2. Juni 2026
We have been using Cophall park and…
We have been using Cophall park and ride for several years now and had never had any problems from the moment we arrive and book in and arriving back collecting our car. Very polite and efficient service. Feel safe in leaving our car there.
1. Juni 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Can’t recommend Cophall highly enough ! from booking to collecting car after holiday was a joy ! we use them every time we fly from Gatwick
Can’t recommend Cophall
26. Mai 2026
Antwort von Cophall Park & Ride Gatwick
We appreciate your feedback. We are always working to improve.
Cophall Park & Ride Gatwick
Lady was very helpful as had tried…
Lady was very helpful as had tried online and failed to book my car in for parking. She took my details and secured my booking.
1. Juni 2026
Antwort von Cophall Park & Ride Gatwick
We're so glad we could assist you with your booking after your online attempt. We appreciate you sharing your positive experience!
Cophall Park & Ride Gatwick
Very easy and good price!
I am like it a lot, amazing service! Definitely gone use next time! Thank you!
1. Juni 2026
Antwort von Cophall Park & Ride Gatwick
We are so glad you enjoyed our service! We appreciate your kind words and look forward to serving you again soon.
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
We're glad you found booking easy and affordable. Thank you for your feedback!
Cophall Park & Ride Gatwick
Professional aid for travel
Always use for the professional approach for aiding your travel
1. Juni 2026
Antwort von Cophall Park & Ride Gatwick
We are so glad you appreciate our professional approach to travel assistance. Thank you for your kind words.
Cophall Park & Ride Gatwick
have used them multiple times very good…
have used them multiple times very good service
1. Juni 2026
Antwort von Cophall Park & Ride Gatwick
We are delighted you've consistently had a very good experience with our service. Thank you for your continued support!
Cophall Park & Ride Gatwick
Cophall Park & Ride
I have been parking at Cophall Park & Ride (Gatwick) for many years and their service from booking through to retrieving my car after the holiday has been exemplary every time. Not forgetting they are without doubt one of the most competitive companies for holiday parking while still delivering an excellent service to their customer. Long may it continue and five star review is well deserved!
31. Mai 2026
Antwort von Cophall Park & Ride Gatwick
We are so happy to hear that our service has consistently met your expectations over the years. Your loyalty and positive feedback mean a great deal to us, and we truly appreciate you highlighting our competitive pricing and excellent service. We look forward to continuing to serve you!
Cophall Park & Ride Gatwick
Good value for money and quick pickup…
Good value for money and quick pickup and drop off service, have used many times.
31. Mai 2026
Antwort von Cophall Park & Ride Gatwick
We're happy to hear you value our service and quick pickups. Thanks for your continued support!
Cophall Park & Ride Gatwick
Have used and will continue to use…
Have used and will continue to use this facility. Ideal for Gatwick flights. Timely courtesy busses to
31. Mai 2026
Antwort von Cophall Park & Ride Gatwick
We're so happy you find our facility ideal for Gatwick flights and appreciate your kind words about our timely shuttle service!
Cophall Park & Ride Gatwick
Easy drop off and transfer to LGW North…
Easy drop off and transfer to LGW North Terminal. Helpful staff and regular buses.
3. Mai 2026
Antwort von Cophall Park & Ride Gatwick
We're so pleased you found our drop-off and transfer easy, with helpful staff and regular buses. Thank you!
Cophall Park & Ride Gatwick
Antwort von Cophall Park & Ride Gatwick
We're so glad you found parking and drop-off easy. Thank you for your kind words!
Cophall Park & Ride Gatwick
I found the price competitive
I found the price competitive. I had difficulty paying by my card because each time I went to confirm the purchase on my app, when I went back to the Cophall website my booking details had disappeared. I had to log in on another device to make it work
31. Mai 2026
Antwort von Cophall Park & Ride Gatwick
Thank you for your feedback.
We're pleased to hear that you found our pricing competitive.
We're sorry that you experienced difficulties during the booking process. Online banking and card authentication apps can occasionally cause sessions to time out or refresh whilst the payment is being authorised, particularly when switching between devices or applications. We're glad that you were able to complete the booking successfully using an alternative device.
We appreciate you taking the time to bring this to our attention and will ensure your comments are passed on to our web development team for review.
Many Thanks,
Cophall Park & Ride Gatwick
The experience was brilliant from start…
The experience was brilliant from start to finish .All the staff were very helpful
30. Mai 2026
Antwort von Cophall Park & Ride Gatwick
We're so glad you had a brilliant experience from start to finish! Thank you for your kind words about our helpful staff.
Cophall Park & Ride Gatwick
I use cophall 3 times a year
I use cophall 3 times a year and have been doing this for years, the staff are friendly and helpful, which is why I’ve stayed with them for so long,
30. Mai 2026
Antwort von Cophall Park & Ride Gatwick
We are so glad to hear you've had such consistently positive experiences with us over the years. We truly appreciate your loyalty and kind words about our staff!
Cophall Park & Ride Gatwick
Excellent website so easy to use and I…
Excellent website so easy to use and I was given a fantastic discount. Thank you
30. Mai 2026
Antwort von Cophall Park & Ride Gatwick
We're so glad you found our website easy to use and enjoyed your discount. Thank you for your kind words!
Cophall Park & Ride Gatwick
Promotion code is a lie!
I haven't used the park yet, but I was disappointed and unsure if this is legal. The website offers a 10% discount, but in reality, when you apply the promotion code, the prices end up being more expensive than without it! I ended up buying without the code, but honestly, the company shouldn't do this! I have a record showing that! If this is a bug you should test carefully such functionalities!
30. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Cophall Park & Ride Gatwick
Thank you for your feedback.
We would like to reassure you that applying a valid discount code does not increase the price of a booking. Hundreds of customers successfully use promotional codes on our website without issue and receive the advertised discount.
It is possible that the price changed during the booking process due to availability or demand-based pricing updates, rather than as a result of the discount code itself. However, if you believe there may have been a technical issue, we would be happy to investigate further.
If you have screenshots or records showing the pricing difference, please feel free to send them to us and our team will be happy to review them.
Thank you for bringing this to our attention.
Many Thanks,
Cophall Park & Ride Gatwick
Our Cophall Parking experience
Dropping the car off was straightforward,and the bus to the south terminal left immediately - even tho' there was just us two on it. Return instructions were clear and straightforward. However, after a short wait for the bus on our return, collecting the car was a different matter. On a boiling hot day, when we'd been up since 3.30 a.m, and just wanted to get on our homeward journey, firstly they couldn't find the wallet with our paperwork and key in, then it seemed they couldn't find the car, then I was told it might be blocked in, and they were also behind due to staff shortages, and they'd had lots of electric cars with flat batteries b'cos of the hot weather, and then they'd found the car, but still couldn't find the key. We were offered a glass of water from their machine - except there were no cups, and a search out the back coudn't find any! Finally, a more thorough search of the plastic crate where the key wallet should have been, revealed in fact it was there all along! More excuses and a half hearted apology forthcame, then we finally got on our way, after a delay of about 45mins, from recollection. This may all have been a one-off failure, but I think I'll probably use one of their many competitors next time we fly from Gatwick..
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Cophall Park & Ride Gatwick
Here’s a polite apology-led response:
Thank you for taking the time to leave your feedback.
We’re pleased to hear that your drop-off experience and transfer to the terminal were smooth, and that the return instructions were clear. However, we are genuinely sorry that the collection process fell below the standard you should expect from us.
The delay in locating your paperwork, key wallet, and vehicle should not have happened, and we fully appreciate how frustrating this must have been after an early start and a long journey, particularly on such a hot day. We also apologise that even a simple offer of water was not properly supported with cups available.
While operational pressures can occur, this does not excuse the inconvenience caused or the poor impression left. Your comments will be passed to the site management team so the process can be reviewed and improved.
We’re sorry again for the delay and disappointment, and we hope you may consider giving us another opportunity in the future.
Many Thanks,
Cophall Park & Ride Gatwick
Great price no waiting around excellent…
Great price no waiting around excellent service
29. Mai 2026
Antwort von Cophall Park & Ride Gatwick
We're so glad you enjoyed our service and pricing. We appreciate your kind words!
Cophall Park & Ride Gatwick
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