Cousins Furniture Bewertungen 

7 348
•
TrustScore 5 von 5

4,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We had a third replacement settees delivered this morning by Nigel , Oli , and Kev ( helping from the warehouse. The guys were fabulous , professional , polite , extremely careful when bringing in... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We were acknowledged and spoken too but not pestered and followed around when we were browsing. The salesman David came and helped when we wanted to ask questions and answered all queries in a prof... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent customer service from Stuart. Attentive but not pushy. Listened to what we were looking for and what we weren't. Showed us our options. Answered all our questions. Then left us alone to kee... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Needed some bedding and saw Debbie. Debbie was fantastic giving really great advice on what benefits each type of pillow and duvet I was considering. Debbie helped me understand the value of getting a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Möbelgeschäft
  2. auch in
  3. Beleuchtungsgeschäft
  4. Geschäft für Bodenbeläge
  5. Matratzengeschäft
  6. Schlafzimmermöbelgeschäft
  7. Wohnmöbelgeschäft

Über Cousins Furniture

Vom Unternehmen geschrieben

Cousins Furniture is Midland's largest independent, family-run furniture retailer, since 1985.

We have furniture for every room of your home – living, dining and bedroom - all beautifully displayed in inspirationally accessorised room settings, plus specialist departments for the latest in home fashions. Check out the world’s leading brands in furniture whether you want contemporary or classical; casual or formal; understated or opulent.


Kontaktinformationen

4,8

Hervorragend

TrustScore 5 von 5

7348 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(7 348)

787 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Fantastic customer service from kim at…

Fantastic customer service from kim at the tysley store. She went above and beyond to help us find what we was looking for. She was very patient and nothink was to much trouble. Very friendly and has great knowledge. We have been looking for a sofa for a while now and kim helped us find the right one which is why we made a purchase. Thank you Kim.

8. Oktober 2026
Bewertet mit 5 von 5 Sternen

Me and my wife had a fantastic…

Me and my wife had a fantastic experience at Cousins Shrewsbury, we had been doing the normal tour around the retailers all day trying to find a sofa (we did them all) , but when we got to Cousins something seemed different relaxed, calm nothing like the other retailers.

When we were there we got chatting to a member of staff called Pete, he was a really helpful and helped us both understand the purpose of different sofas, helping us to make a decision on a great sofa with his honest advice.

1. Oktober 2026
Bewertet mit 5 von 5 Sternen

Fabulous chaps .

We had a third replacement settees delivered this morning by Nigel , Oli , and Kev ( helping from the warehouse.
The guys were fabulous , professional , polite , extremely careful when bringing in the settees and taking the old ones out … lost count how many times they had to put on and take off there shoes .
Great credit to your company .

9. Oktober 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jas was very helpful

Jas was very helpful, professional and knowledgeable.

5. Oktober 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Matthew,

Thank you for your fantastic 5-star review. We’re delighted to hear that Jas was so helpful, professional and knowledgeable during your visit.

Providing friendly and knowledgeable advice is something we pride ourselves on, so it’s lovely to know that Jas made such a positive impression. We’ll be sure to pass your kind feedback on to Jas.

Thank you for choosing Cousins Furniture and for taking the time to share your experience. We hope to welcome you back again in the future.

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

The manager pat who dealt with us…

The manager pat who dealt with us couldn’t do enough for us he was so professional

6. Oktober 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Mark,

Thank you for your fantastic 5-star review. We’re so pleased to hear that Pat looked after you so well and couldn’t do enough to help.

It’s wonderful to know that you found Pat professional throughout your experience. We’ll be sure to pass your kind feedback on to him, as recognition like this means a great deal to our team.

Thank you for choosing Cousins Furniture and for taking the time to share your experience. We hope you’re delighted with your purchase and look forward to welcoming you back again in the future.

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

Excellent sales team

Excellent sales team, was only looking but advised and talked into a sale! best furniture provider in the Midland, in my opinion.

3. Oktober 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Martin,

Thank you for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with our sales team.

It’s great to know that, even though you were initially just browsing, our team were able to offer helpful advice and find something that caught your eye. We always want our customers to feel comfortable taking their time, so it’s lovely to hear that the advice and service helped you make your decision.

Thank you for your kind words about Cousins Furniture and for considering us the best furniture provider in the Midlands. That really means a lot to the team!

We hope you’re delighted with your purchase and look forward to welcoming you back again in the future.

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

Excellent and attentive help and…

Excellent and attentive help and service from Peter who assisted me in finding the right chair for my needs. Highly recommended.

3. Oktober 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi K W,

Thank you so much for your fantastic 5-star review! We’re delighted to hear that Peter provided such excellent and attentive service while helping you find the right chair for your needs.

It’s great to know that Peter took the time to understand what you were looking for and helped you find an option that was right for you. We’ll be sure to pass your lovely feedback on to him — he’ll really appreciate knowing his help made such a positive difference.

Thank you for highly recommending Cousins Furniture, and for choosing us for your new chair. We really appreciate your support!

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

Cousins always have a great selection…

Cousins always have a great selection of furniture.
Alan was our sales consultant and was 100% spot on.
Not pushy, talked to us with interest, and left us to make up our minds without any interference... Nice

26. September 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Sandra,

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you’re always impressed with the great selection of furniture at Cousins.

It’s wonderful to know that Alan provided such a positive experience and got the balance just right — offering helpful advice and showing genuine interest while giving you the time and space to make your own decision without any pressure.

We’ll be sure to pass your lovely feedback on to Alan. It’s great to hear that his approach made such a good impression and helped make your visit an enjoyable one.

Thank you for continuing to choose Cousins Furniture, Sandra, and for taking the time to share your experience. We really appreciate your support!

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

We were acknowledged and spoken too but…

We were acknowledged and spoken too but not pestered and followed around when we were browsing. The salesman David came and helped when we wanted to ask questions and answered all queries in a professional manner. We still couldn't make our minds up so went home to measure and went back to make our choice. At other stores we had to leave details to 'save the sales price', this put us off.
I would recommend anyone to go and look at Cousins Newcastle under Lyme if you want a good service and a quality product.

4. Oktober 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Dawn,

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience at our Newcastle-under-Lyme showroom.

We’re especially pleased that David was able to give you the space to browse without feeling pressured, while being on hand to answer your questions when you were ready. We completely understand that choosing furniture can sometimes take a little time, and we’re glad you felt comfortable going away to measure before returning to make your decision.

Providing a relaxed, pressure-free shopping experience is really important to us, so it’s wonderful to hear that this made such a difference to your visit.

We’ll be sure to pass your kind feedback on to David. Thank you for recommending Cousins Furniture, Dawn, and for choosing us for your furniture!

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

The staff were very very helpful in…

The staff were very very helpful in helping us purchase what we came in for
Thankyou

4. Oktober 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Donald,

Thank you so much for your lovely 5-star review! We’re really pleased to hear that our staff were so helpful in helping you find exactly what you came in for.

It’s great to know that our team made your visit a positive one and were able to provide the advice and assistance you needed.

Thank you for choosing Cousins Furniture, Donald, and for taking the time to share your kind feedback. We really appreciate your support!

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

excellent customer care

excellent customer care, our sales man went above and beyond to meet our needs. I came with a clear idea of what i wanted and he knew where to find it and when looking for an accent chair he was able to direct us to the perfect choice.

27. September 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Lyne,

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you received such excellent customer care and that our salesperson went above and beyond to help you find exactly what you were looking for.

It’s great to know that they were able to quickly understand what you had in mind and guide you to the right options, including helping you find the perfect accent chair. Providing helpful, knowledgeable advice and making the search easier for our customers is exactly what we aim to do.

We’ll be sure to pass your lovely feedback on to the team member who assisted you. They’ll be delighted to know their efforts made such a positive difference to your experience.

Thank you for choosing Cousins Furniture, Lyne, and for taking the time to share your experience. We really appreciate your support!

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

Wide choice

Very good choice of beds and helpful staff.

1. Oktober 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Bernie,

Thank you so much for your lovely 5-star review! We’re really pleased to hear that you enjoyed the wide choice of beds available and found our staff helpful during your visit.

We know choosing a new bed is an important decision, so we’re always happy to offer advice and support while giving customers the time to explore the options available.

Thank you for choosing Cousins Furniture, Bernie, and for taking the time to share your feedback. We really appreciate your kind words and support!

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

Excellent Experience.

Very pleasant salesman who advised without being pushy and allowed us lots of time to come to a decision. Great range of beds with a great range of prices. Haven't had the mattress delivered yet but it looked lovely in the shop and was very comfortable to lie on in the showroom !

26. September 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Linda,

Thank you so much for your lovely 5-star review! We’re delighted to hear that you had such a pleasant experience when choosing your new mattress.

It’s great to know that our salesperson was able to offer helpful advice without any pressure and gave you plenty of time to make your decision. We’re also pleased you enjoyed exploring our range of beds and the variety of prices available.

We hope your new mattress arrives with you soon and that you’re just as comfortable on it at home as you were in the showroom! We’ll be sure to pass your kind feedback on to the team.

Thank you for choosing Cousins Furniture, Linda, and for taking the time to share your experience.

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

Gareth who served us was patience personified

Gareth who served us was patience personified. Nothing was too much trouble and he was a helpful rather than pushy sales person -the best kind, and so rare these days!

1. Oktober 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Mark,

Thank you so much for your fantastic 5-star review! We’re delighted to hear that Gareth provided such a patient and helpful service throughout your visit.

It’s wonderful to know that you felt Gareth was there to support you without being pushy. We believe choosing furniture should be an enjoyable experience, with customers given the time and space to consider their options while having knowledgeable advice available whenever they need it.

We’ll be sure to pass your lovely feedback on to Gareth. We’re sure he’ll be particularly pleased to hear that his patience and approach made such a positive impression.

Thank you for choosing Cousins Furniture, Mark, and for taking the time to share your experience. We really appreciate your kind words!

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi George,

Thank you so much for your 5-star review! We’re really pleased to hear that you found our staff friendly and enjoyed the wide range of furniture available.

We always want our customers to feel welcome and comfortable while exploring the many options we have to offer, so it’s great to know you had a positive experience.

Thank you for choosing Cousins Furniture, George, and for taking the time to share your feedback. We really appreciate your support!

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

Very helpful staff

Very helpful staff. Not rushed. Lots of choice.

27. September 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Adrian,

Thank you so much for your lovely 5-star review! We’re delighted to hear that you found our staff helpful and that you had plenty of time to browse without feeling rushed.

With such a wide choice of furniture, we want our customers to feel comfortable taking their time, exploring the options and finding something that’s right for them.

Thank you for choosing Cousins Furniture, Adrian, and for taking the time to share your experience. We really appreciate your kind feedback and hope to welcome you back again in the future!

Kind regards,
Cousins Furniture Team 👍

Bewertet mit 5 von 5 Sternen

Count on quality with cousons,Friendly…

Count on quality with cousons,Friendly service and quality product ,

1. Oktober 2026
Cousins Furniture-Logo

Antwort von Cousins Furniture

Hi Wilfred,

Thank you so much for your 5-star review! We’re delighted to hear that you’ve been so pleased with the friendly service and quality of your purchase from Cousins Furniture.

Providing great customer service alongside furniture our customers can enjoy for years to come is something we’re always proud of, so it’s wonderful to know we’ve met your expectations.

Thank you for choosing Cousins Furniture, Wilfred, and for taking the time to share your experience. We really appreciate your kind words and support!

Kind regards,
Cousins Furniture Team 👍

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