I tried the product after sampling at a…
I tried the product after sampling at a local store that carries it..... I ended up ordering two foundations and two primers online.Because they are on sale in November 2025. I traveled out of the country from November to December that year and again in March 2026, and did not take my products with me. When I started trying to use the product mark I am more frequently in april and may I realize that the pump got stuck up into the cap and I could not get it out.
So from this point on, I was unable to use the foundation properly, and it was making a huge mess with wasted product. I contact you, customer service. The best they could do was to send me two more pumps and caps which did the exact same thing when I tested it before trying to put it on the ooen product bottle.
Good thing I did not attach it because at this point.All of the products stuck in the pump is not going to be able to be used.And I would have wasted even more product.
I asked for a better solution and they gave me a $20 credit saying they wouldn't exchange the product. For the price point of this product, I would have expected a much better experience with a real human being.Instead of AI on the first pass.
I cannot picture buying more of this product since I still have a lot to use.. on the second bottle, when I open that I probably won't even try to use the cap, which means I'll never be able to travel with this stuff.
The product does seem to break me out. And it does get very splotchy on my face in warm weather, even with primer and h d powder...





