dacemotorgroup.co.uk Bewertungen 

Excellent service from
Tony Jackson, professional quick service, now driving about in a much needed mini bus! Thankyou!

Jack was excellent with his customer service skills, I got the car I wanted at a really good price and the process was straightforward.

Josh and the rest of the Dace German Car Centre were very helpful during my visit to purchase my new car. We had some issues with the finance company but the team worked late to try and get it sorted and again came in early the next day to complete the sale to allow me to get off ASAP. There were some minor issues identified with car when I test drove but because I needed to drive away that day DACE agreed to fix the issue when I return next month. Everyone was friendly and I felt the team done what they could to help me drive away that day.

I had the pleasure of dealing with Jon Bibby who was friendly, approachable and made my whole experience really pleasant and easy.

My husband and I arrived at the showroom looking for a Mini Cooper, we saw one we really liked so asked for help. We were assisted by Noel Eastwick at he Stockport showroom on Manchester Road, he was very friendly, extremely helpful and knowledgeable which made everything so straightforward and easy, we are very happy with our purchase, thank you Noel!

Looking forward to receiving my car this week. Massive thanks to Noel, and Steve, at the SK4 branch.
Dace stood out, as the opposite of many previous experiences; in that I was treated with genuine respect, a highly professional and friendly manner.
There's nothing I would change - highly recommended. Thank you for everything; especially in terms of your honesty, candour, and 'putting me in the driving seat', if you'll forgive the slightly cheesy pun. Well done, all.

Noel was nothing but professional and explained everything clearly to me.

Excellent customer service.
Very organised and friendly team with good communication at each stage of purchasing my car.

Thank you to Joe

The friendly staff, customer service, communication and their overall professionalism .

Very professional, bought car in reddish. I was maintaining cars in different company so have experience with dealers like toyota, renault, audi and i can say Dace are on a the same level as professional dealers.

Great service and a really easy process... great cars and loads of choice

Fantastic experience. Extremely easy. Didn’t have to book. Walked in. Jaydon sorted everything. Evaluated the car. Test drove and got all documentation sorted. Same day drive away. Amazing service. Can’t thank him enough for his time

As soon as I walked through the door with questions on the car jaydon was on hand to answer all of my questions to a high standard. He was very polite, knowledgeable and engaging with me to oversee viewing of the car. He walked me through all procedures and made the purchase very simple and easy. I’d happily recommend Dace Autos to friends and family and would shop here again.

Very poor customer service and after-sales support. They do not carry out proper servicing or maintenance on the cars they sell. They claim to have specialists for different car brands, but that is a complete joke.

After the car is delivered, they are unwilling to assist with any service-related issues. Although they advertise a 3-month warranty, they make irrelevant excuses to reject warranty claims, leaving the customer to bear all the repair costs.

I would not recommend buying a car from them. They don’t even know how the automatic folding mirrors work, which raises serious concerns about their knowledge and expertise.

Great range of cars. Tom was superb. Really helpful and friendly without the sales push.

Great service from start to Finnish. Didn't feel pressured into anything. Lewis w was very helpful, he made myself and the wife feel reassured with any questions we had and felt at ease.
We chose dace as they had a great choice of cars and the warranty is a proper warranty not the 3rd party covers that you get at some other places.
It's not the 1st time buying a car from dace and probably won't be the last.
Would definitely go back. 😊

I am extremely disappointed with both the vehicle supplied and the level of customer service I have received.
Shortly after taking delivery of the vehicle, we discovered several significant issues, including unsafe and faulty side steps, non-functioning air conditioning, an illuminated engine management warning light, and brakes that are producing a persistent squeaking noise. Given the number and severity of these faults, it is difficult to believe that a thorough pre-delivery inspection was carried out before the vehicle was handed over.
What has made this situation even more frustrating is the complete lack of communication from the company. We reported these issues immediately and clearly stated that we wished to return the vehicle. Despite this, our email has not received a meaningful response, and our telephone calls have not been returned for almost a week.
To make matters worse, rather than arranging to collect a vehicle that is clearly faulty and potentially unsafe, we were asked to drive it back to Manchester, approximately 59 miles from our home, for repairs to be carried out. Given the safety concerns we had already raised, we found this request wholly unreasonable and unacceptable.
The vehicle is currently neither safe nor fit for purpose, causing significant inconvenience to our family. We have three children and rely heavily on our vehicle for day-to-day activities, so being left without a dependable means of transport is entirely unacceptable.
As a result of both the condition of the vehicle and the poor handling of our concerns, we have lost all confidence in the vehicle and in the company. We have formally requested that the vehicle be collected without delay and have advised that, if we do not receive a satisfactory resolution within seven days, we will have no option but to pursue legal action. We also reserve the right to recover any additional costs incurred as a direct result of being unable to use the vehicle.
Overall, this has been an extremely disappointing experience from start to finish. I would strongly encourage any potential customer to carry out a thorough inspection of any vehicle before purchase and to carefully consider the level of aftersales support available should any problems arise.

Great experience at Dace Manchester from start to finish. No pressure and both Will & Jaydon were top class in helping me secure a great car! Highly recommended!

Bought a car through Jaydon and what a great experience it was no pressure just genuine chat,ended up with the car i wanted plus extras thrown in,would definitely use Dace motors again,thank you Jaydon top guy

Having purchased a car from Dace I had an issue within the warranty period. The issue was handled by Chantell who was excellent from beginning to end. She arranged for car to be fixed within a day of me reporting the issue and kept me informed throughout the process. Great service all the way.