First time ordering from Delugs. Easy to place an order. Quick and courteous response from their team. Shipping fee included in a low $ minimum order. Looking forward to receiving my order! Give 'em a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Initial purchase was easy. Ordered nylon and leather strap for omega speedy pro. After arrival I realized I wanted a spring deployant clasp. Contacted customer service to return/exchange and they said... Mehr ansehen
The customer service team was consistently responsive to my many questions as I navigated choosing a strap for an old watch. When I changed my mind about which strap I wanted, after the order was pro... Mehr ansehen
Great product selection, esp for someone with smaller wrists like me. I have bought many straps from Delugs. If they offered a frequent buyer discount scheme I would rate them 5 stars. In spite of... Mehr ansehen
Hat 83 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Delugs Fan
I really love Delugs products and the overall service. From my very first order, I fell in love with the quality of the straps they sell. I’ve purchased many straps over the past year, and I can confidently say that Delugs is the best—seriously. 👌
On top of that, the strap prices feel very reasonable, shipping is fast, and the packaging is excellent. I also want to mention that their customer service is genuinely helpful if you run into any issues with your order.
Thanks a lot!
Never an issue
Never an issue. Shipping was decent from overseas, but adding the US depot made it nice and fast. The leaf spring deployants are very nice; one could wish for some adjustability with them, and you could, I think, get a Fitwell...but that's also getting fairly pricey. The straps have been fine; I'm getting particularly fond of the Delcro straps...just put a desert camo Delcro on my Sinn 556 yellow dial. Looks great.
great online service specialist
Ordered their signature alligator strap…
Ordered their signature alligator strap with 10 percent discount. The next day they claim
It’s out of stock. It’s still available for order on their website ? I’m thinking they didn’t want to sell it to me with the discount.
Great straps
The quality and variety of their straps is great. I use Delugs straps over the OEM straps on several of my watches.
CTS strap
I had already purchased their CTS adjustable clasp and needed help on just purchasing a strap and they were fast in helping me choose a strap that would fit a 22 mm lug with an 18mm clasp. They offered several options and I chose one that fit my needs. They sent an invoice with no shipping costs. I love their products, now I love their service. Thanks Delugs. You guys are great.
Nice products!
Nice products - I bought a couple of the alcantara straps, which are difficult to find from other strap companies. Shipping was superfast, I got the straps within 2 days. I also had to return some straps due to a fit issue, and the process was seamless.
Great products and even better service
Great products and even better service. They are a pleasure to do business with!
Color way off and customer service not helpful
I made a purchase for my 1675 based on all the glowing reviews, but the final product's color was nowhere near the advertised photo. Customer service was not willing to assist in resolving the matter, stating that it was a result of lighting in their photo. OK, I understand lighting may impact color slightly, i.e., maybe one shade difference, but this was way off. I shared with them a photo that showed the brown was many shades darker than captured on their site. This strap won't ever leave my desk drawer now as even the quality of the leather is subpar, on par with cardboard.
My Experience with Delugs
I’ve been a customer of Delugs since their early days at the old store, and over time I’ve built quite a collection of their straps.
The quality has always been impressive—durable, well-crafted, and thoughtfully designed. What truly stands out, however, is the level of service. The team is consistently friendly, professional, and attentive, always ready to assist with genuine care.
I was especially appreciative when they remade one of my straps free of charge after the leather issue I experienced. That level of after-sales support really reflects their commitment to customers.
Every visit to the shop has been an enjoyable experience, and I’ve confidently recommended them to many friends and family. I look forward to continuing my journey with them and adding more straps to my collection.
Fabulous online experience and…
Fabulous online experience and subsequent follow up via WhatsApp. Very cool
Polite customer service
Polite customer service, good quality products.
Rapid response time
Rapid response time. Straightforward, provided a solution.
Have bought several straps from DeLugs…
Have bought several straps from DeLugs including 2 Bespoke straps that I configured with the help of Cliff. Service Is always friendly , professional and fast
Responsive and great service
Responsive and great service. Have had to do refunds and order changes and the service has been excellent. Highly recommended
Delugs is the real deal
Delugs is the real deal! I was hesitant when I first discovered this company and decided to order from them as they are located in another country overseas. I am so glad that I placed an order. I can honestly say that after probably dozens of orders at this point that Delugs makes fantastic,high quality watch straps and their communication and customer service is top notch! I have never had any issues with any of my orders. Great company to do business with.
great product and great customer service
Great quality cts rubber strap and…
Great quality cts rubber strap and comfortable. I’m glad I purchased it to use on my Omega Speedmaster.
I have several straps from Delugs
I have several straps from Delugs, exotics to sailcloth. All are excellent quality and were received in a very timely manner. I will continue to order from them.
Nice straps & great service
Have purchased many straps and clasps from Delugs and have been impressed. Delugs has awesome cut-to-size rubber straps for watches like the Black Bay 58, which pair nicely with their butterfly deployant clasps. They also have nice leather straps. I like their glossy alligator straps…especially in the Lagoon Blue color…currently out of stock, so hopefully they eventually get more in. This evening I had a bit of an issue with their website and used the chat to speak with an assistant. They were very helpful in understanding the problem and resolving it. Excellent products and service. Cheers.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








