This is the second one of these panel heaters I've bought. The first one lasted a good while, but the heating element eventually gave up, which isn't unusual after a few years of constant use. This on... Mehr ansehen
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Das sagen Bewerter
I don't normally leave reviews but the Customer Care Team were so helpful (especially Elise) when I needed to re-order a part for my air con unit. They replied within minutes of my correspondence and... Mehr ansehen
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A great experience with this company. I ordered a fan in anticipation of the hot weather, it arrived the following day and what's more there was no delivery charge. The fan was easy to assemble, appea... Mehr ansehen
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Avoid them ! I bought one of them and within a day of fixing showed them the fault on the device - they were not interested to rectify !! Said it is right despite the video clearly showing it was... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Devola
Vom Unternehmen geschrieben
Devola is your one-stop shop for all your home heating, cooling and ventilation needs.
Our small, local Customer Service Team have great product knowledge and are assigned to each customer, allowing you to speak with the same team member when you contact us whenever possible. Our aim is to provide consistency with your enquiry or order to deliver fast response times and quick resolutions.
So, whether you are looking for a portable air conditioning unit or dehumidifier to keep you cool in the summer, or a heater for those cold winter nights, we have a great range of products for your home or business.
Thank you for leaving a review, we read all feedback we receive, both positive and negative, so we can provide the best possible service to our customers.
Kontaktinformationen
Unit 1, Reedswood Park Road, WS2 8DQ, Walsall, Vereinigtes Königreich
- 0800 043 4243
- sales@devola.co.uk
- www.devola.co.uk
4,5
Hervorragend
1547 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Happy With product and service
Easy website to use and very quick delivery! The item is just as described and it works a treat. Thank you for providing good value products which are also more stylish to others.
4. Februar 2026
Antwort von Devola
Good Morning,
Thanks so much for your lovely review — great to hear the website was easy to use and that your order arrived so quickly 🛍️💨
I’m really glad the item matched your expectations and is working exactly as you hoped!
And it means a lot that you appreciate the combination of good value and a more stylish design — little details like that really do make a difference at home 🎨🏡
Best wishes,
Elise
This unit is really smart looking and efficient.
This unit is really smart looking, seems really efficient, quiet enough on sleep setting to be no bother at night. Definitely recommend.
4. Februar 2026
Antwort von Devola
Hi Mandee,
Thank you for taking the time to share your thoughts. Really glad to hear the unit is fitting in well with your space and that the efficiency and sleep setting are working smoothly for you 🌙 Appreciate the recommendation — it means a lot.
Best wishes,
Elise
Great product, good price.
The product spec is exactly as described, Quiet, Easy to install and efficient.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Devola
Hi Imad,
Thank you for your feedback. It's great to hear the product matches the spec and that the quiet performance, easy setup, and efficiency are working well for you ⚙️
If there’s ever anything else you need, just let me know.
Best wishes,
Elise
Antwort von Devola
Hi Doug,
Love this review — thank you! Really glad the product, price and service all hit the spot 😄 It means a lot that you took the time to share it.
Best wishes,
Elise
Puts profit before customer service
Put profit before customer service, won’t accept returns
False Marketing claims:
SAY: Alexa and Google home enabled BUT "do not use unattended or when house empty"
SAY: for modern interiors and office spaces BUT "only for domestic use"
SAY Slimline but brackets increase depth by 25% = bulky
Additionally using their brackets leave the bottom of the radiator loose and not secured (can be pulled away from wall / knocked by kids etc)
Very Poor
4. Februar 2026
Antwort von Devola
Hi Steve,
Thank you for taking the time to share your feedback. I’m sorry to hear you feel this way, and I’d like to clarify a few points as some of the concerns you’ve raised seem to come from misunderstandings rather than issues with the product itself.
The heaters can absolutely be used in modern interiors, home offices, and workspaces. The only restriction is that they are not suitable for industrial or heavy‑duty commercial environments, which require different safety certifications. Normal domestic and office use is completely fine.
The units are compatible with Alexa and Google Home. The guidance about not leaving heaters “unattended for extended periods” is standard safety advice across the industry. Customers use smart functions at their own discretion, but we still provide safety information as required.
The brackets were tested during manufacturing to ensure they are safe and stable when installed correctly.
We're more than happy to accept unsuitable returns while in the 14 days return period, if you require any further information, please do not hesitate to reach out.
Best wishes,
Elise
Great product
Prompt delivery and the dehumidifier is working brilliantly. Pretty quiet and currently removing ~2l of water per day from our girls' bedroom, keeping their windows free of condensation
1. Februar 2026
Antwort von Devola
Hi James,
Thanks so much for sharing this. Really glad to hear the delivery was smooth and that the dehumidifier is doing such a brilliant job — especially keeping your girls’ bedroom comfortable and condensation‑free 🌙 Removing that much moisture each day shows it’s really working hard for you.
Best wishes,
Elise
Lovely heater, great service
Lovely little heater for our walk in wardrobe which is normally always cold. Also have one in my son’s bedroom in addition to his radiator as the windy days seem to steal heat from his room. Once we decided he was keeping it we needed another for my wardrobe. Ordered it before I went to sleep and it arrived before I came home from work the next day. Fabulous service. The heater itself is very easy to use small and compact and smart. It’s also smart in the sense you can use your Alexa. When gas and electricity prices are so similar like they are now, electrical heaters are an economical and you don’t have to pay for a Plumber or drain the system down.
3. Februar 2026
Antwort von Devola
Hello,
Thank you for such a detailed and thoughtful review 🙂
It’s great to hear how useful the heaters have been — keeping a walk‑in wardrobe warm and helping on those windy days in your son’s room sounds like a real win 👕
Ordering another so quickly definitely says a lot, and we’re really glad the delivery speed worked around your day so well. The compact design, ease of use, and Alexa control are all features we’re proud of, so it’s lovely to see them appreciated 📱✨
Thanks again for sharing your experience — it’s genuinely helpful and means a lot to us.
Best wishes,
Elise
Your instruction booklet is printed so…
Your instruction booklet is printed so small I can see the instructions or the app upload information. I therefore can’t use the product except manually.
Manually the fires are great and just two have standing egg bed my home into a warm welcoming space, but I have no idea how to use them. Thank you for retaining some mystery in a world of modern criminality against soul, goods and love.
4. Februar 2026
Antwort von Devola
Hi Patrick,
Thank you for your feedback — I’m glad to hear you’re enjoying the heaters themselves and that they’ve made your home feel warm and welcoming.
I’m sorry about the size of the printed instruction booklet. You’re not the first to mention this, and I completely appreciate how frustrating it is when you can’t easily read the setup or app instructions. The good news is that we can provide a full‑size digital version of the manual, along with clear step‑by‑step guidance for downloading and using the app, which should make everything much easier to follow.
We definitely don’t want the operation of the fire to remain a mystery.
Best wishes,
Elise
Antwort von Devola
Hi Yevhen,
Thank you for the feedback 🙂
We’re glad it arrived next day and that the dehumidifier is doing the job well 💧
Best wishes,
Elise
Great Company yo deal with
2nd purchase of wall mounted heaters...super fast delivery, really great price & product is exactly what we needed
3. Februar 2026
Antwort von Devola
Hi Sam,
Coming back for a second set really says a lot — we’re glad the wall‑mounted heaters were exactly what you needed again 🔁 Super fast delivery and a great price make it even better, so thanks for trusting us twice 🔥
Best wishes,
Elise
Your delivery courier EVRI is a…
Your delivery courier EVRI is a disaster in N Ireland. I still am waiting for my 1st order of your dehumer.
Item when I got 2nd order is A1 OK.
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Devola
Hi Mark,
Thank you for sharing this — we’re really sorry to hear about the delivery issues in Northern Ireland 😕
EVRI is a third‑party courier we use rather than our own delivery service, but we completely understand how frustrating it is when you’re left waiting on an order 📦
We’re glad to hear the item from your second order arrived in perfect condition and is working well 👍 That said, the delay with your first delivery isn’t the experience we want for anyone, and your feedback is important — it helps us raise these issues with the courier and look at better options where possible. If you need further support, please do reach out to our customer service team who will be able to support further!
Best wishes,
Elise
Wish I’d bought this sooner. 5 stars
Bought a Devola 12l dehumidifier with a bit of trepidation on whether it would actually be effective or not. I don’t have mould or damp in my house but it always feels damp. Placed in my bedroom first night and the humidity % read 77. By the morning reduced to 62% humidity and 2 pints of water in the tank. Every day I put it somewhere else in the house and it’s been collecting various amounts of water. I honestly wish I had bought this earlier. Not only has it brought the humidity in my house to the recommended level but the air also feels fresher and the rooms warmer.
1. Februar 2026
Antwort von Devola
Hi Lesley,
Thank you for sharing such an honest and detailed experience 🙂
It’s completely understandable to feel unsure at first, especially when damp isn’t obvious — so seeing the humidity drop that much overnight and collecting that amount of water must have been a real eye‑opener 💧📉
Moving it around the house and noticing consistent results is great to hear, and it’s especially nice that the air feels fresher and the rooms warmer too 🏡✨
Best wishes,
Elise
Very efficient company
Very impressed with the service and speed of handling the order in my case. Thank you
30. Jänner 2026
Antwort von Devola
Hi Marie,
We’re really pleased the service and speed stood out for you — handling orders smoothly and efficiently is something we care a lot about ⏱️📦
Best wishes,
Elise
Antwort von Devola
Hi Sidney,
We’re really glad the service and speedy delivery made a good impression ⚡📦
Best wishes,
Elise
Great fan
Great fan. Well packaged and delivered on time. Very quiet. Parents like it
20. Jänner 2026
Antwort von Devola
Hi Stuart,
Great to hear the fan arrived well packaged and right on time 📦 Knowing it’s quiet and that your parents are enjoying it too is really nice to hear 🙂
Best wishes,
Elise
Never again
Once it was delivered in a public area that I never go to, I had to get it up stairs to my flat. Not good. I opened it to find the istruction so tiny I couldnt see them with a magnifying glass. It wasn't to save space or look nice as most of the page was blank. Once I found the instructions on line and downloaded them the product worked.
2. Februar 2026
Antwort von Devola
Hi Kay,
Thank you for taking the time to explain what happened — we’re really sorry this was your experience.
Having a delivery left in a public area and then needing to carry it upstairs yourself isn’t ideal, and we understand how frustrating that must have been 🚪📦
Your feedback about the instruction booklet is also very clear. If the print was that difficult to read, that’s a genuine issue, and it’s helpful to know you had to rely on the online version instead 🔍📄
We’re glad the product itself worked once you had the correct instructions, but we appreciate you pointing out where the experience fell short — comments like this help highlight what needs improving.
Best wishes,
Elise
Excellent customer service
Excellent customer service, great product, promptly delivered
2. Februar 2026
Antwort von Devola
Hi Nigel,
Thank you for taking the time to share this 😊
We’re really glad the service, product, and delivery all hit the mark — that balance matters to us, so it’s great to hear it came through 📦
Best wishes,
Elise
Neat and quiet
The dehumidifier has the features I want, it was delivered swiftly and has been working efficiently since delivery.
29. Jänner 2026
Antwort von Devola
Hi Steve,
Thanks for sharing this — it’s great to hear the dehumidifier is doing exactly what you needed it to do 💨
Knowing it arrived quickly and has been running efficiently from day one really means a lot ⚡
Best wishes,
Elise
We purchased this dehumidifier chiefly…
We purchased this dehumidifier chiefly because of problems drying laundry indoors. We have used it just a couple of times for this and find it quite effective. Setting up was much easier than expected and running costs seem reasonable. It runs quietly though I am not sure I would welcome it in our bedroom. Overall we are very pleased with it
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Devola
Hello,
Thank you for such a thoughtful review — it’s really helpful to hear how you’re using it 👕
We’re glad it’s made a difference with drying laundry indoors and that the setup was simpler than expected. It’s also good to know it’s been efficient and reasonably priced to run 🔌
Appreciate the honest note on noise levels too — that kind of detail really matters to people weighing things up 🤫
Best wishes,
Elise
Great service
Great service, high quality dehumidifiers, fast delivery
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Devola
Hello,
hank you for this — it’s great to hear the service, product quality, and delivery all came together smoothly 🙂
We really appreciate you noticing those details, especially the speed and build quality 🚚
Best wishes,
Elise
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