I had a very pleasant experience buying a 3-seater leather settee and storage footstool at DFS in Banbury, mostly thanks to Cheryl who answered all of my questions and made a few suggestions over a... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Excellent service from Emma! We bought our sofas and tables from DFS and were looked after by Emma from start to finish — she was absolutely brilliant! She was so helpful, friendly, patient and exp... Mehr ansehen
Unternehmen hat geantwortet
The man (from Birmingham area originally) was very attentive. Super detailed answers to all questions. Offered tea/coffee etc whilst we browsed and discussed options suitable for a specific gap in our... Mehr ansehen
Unternehmen hat geantwortet
We knew what we were looking for but our visit was to make decisions on detail and order. Staff allowed us to make those decisions without interrupting and were helpful when we were ready to continue... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Lockheed Close, OX16 1LX, Banbury, Vereinigtes Königreich
- 0333 999 9752
4,9
Hervorragend
2989 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
No pressure to buy
No pressure to buy. Blake was very helpful and patient gave us lots of information and assisted us in buying the right sofa for us.
19. Juli 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
How helpful Cheryl was
19. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent furniture and excellent service
I had a very pleasant experience buying a 3-seater leather settee and storage footstool at DFS in Banbury, mostly thanks to Cheryl who answered all of my questions and made a few suggestions over a cup of coffee.
I went to several other furniture shops, in 5 other locations, and none of them had any furniture of interest to me. DFS seems to stock what I want.
18. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Antwort von DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Paul was delightful!
Paul was very helpful and extremely knowledgable about the products! Nothing was too much of an ask.
18. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Banbury
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The sales lady was extremely helpful…
The sales lady was extremely helpful and this is my second purchase this year via her
17. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Cheryl
15. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Amazing customer service from Blake
Amazing customer service from Blake. It was a pleasure and a great experience shopping at DFS.
8. Juli 2026
Antwort von DFS Furniture - Banbury
Good afternoon Julie,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare. Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Holly M
DFS Customer Support
Emma was a very good sales lady
Emma was a very good sales lady, no pushing sales on us but very imformative,
14. Juli 2026
Antwort von DFS Furniture - Banbury
Hello Shirley,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Banbury
Hello Margaret,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Excellent service from staff
Excellent service from staff
Really glad to be buying from dfs
12. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Efficient professional service
Efficient professional service. Paul answered all our questions clearly and explained options around ordering, lead times and finance. Very happy with the service.
12. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Really helpful staff
Really helpful staff. made buying anew sofa really easy. Even gave us coffee :)
12. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Have been a DFS customer for over…20yrs
Have been a DFS customer for over 20yr.we have used the Banbury store on several occations. Paul who served us was very knowledgeable and easy to engage with. He kept us fully up to date with the quote and what our options were.
11. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Whent for a look, left with a sweet.
Really helpful description of the product and all of the added benefits before buying. Blake was very helpful and polite and a credit to the company. He explained everything in detail with kindness and confidence.
11. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Helpful, knowledgeable staff. Would use again.
We knew what we were looking for but our visit was to make decisions on detail and order. Staff allowed us to make those decisions without interrupting and were helpful when we were ready to continue with purchase.
11. Juli 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Popped in to DFS Banbury
Popped in to DFS Banbury
Happy with choice and Emma was so friendly and helpful.
11. Juli 2026
Antwort von DFS Furniture - Banbury
Hello Nicky,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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