Very happy with the service we received from Paul, who helped us choose our sofas and chair. He made helpful suggestions which we took on board without being pushy and was friendly and chatty througho... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We always use DFS when we need a sofa, our previous sofas lasted 12 years and still in good condition, but we have changed our decor. We have always been happy with the service and quality hopefully... Mehr ansehen
Unternehmen hat geantwortet
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas. We returned home to re measure our space & returned later & spoke to Blake this time w... Mehr ansehen
Unternehmen hat geantwortet
I attended DFS Banbury and purchased a beautiful recliner. Blake a DFS salesman was so helpful, explained everything to me, options, insurance, cleaning. Super helpful and approachable. Hopefully sofa... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Lockheed Close, OX16 1LX, Banbury, Vereinigtes Königreich
- 0333 999 9752
4,9
Hervorragend
3068 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ideal sofa shopping trip
Paul was extremely helpful and enabled us to make an informed decision about our sofa.
26. August 2026
Antwort von DFS Furniture - Banbury
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Banbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good help in answering questions
We visited the store twice and the staff was very helpful in addressing our questions.
22. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Cheryl was great
Cheryl was great, she came to help us really quickly so didn’t have to wait long, she was friendly and informative, told us all we needed to know and gave us opportunity to ask our questions, overall a great experience I give her 10 out of 10!
23. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Cheryl was great in assisting us order…
Cheryl was great in assisting us order our sofa and sort out the payment terms. Great price for a great sofa, looking forward to receiving it!
23. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
We were advised of the full process and…
We were advised of the full process and all options available
16. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We went to purchase our mattress
We went to purchase our mattress at the Banbury store and Blake approached us to offer help and advice, as we were unaware the store did not have the items on display, so we're a little unsure on what to purchase, However, after spending some time with Blake and listening to his advice and knowledge we left very happy and cannot wait to receive our new mattress. Thankyou for taking the time to help us Blake,
23. August 2026
Antwort von DFS Furniture - Banbury
Hello Sarah,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Very good customer service
Very good customer service, very friendly and helpful staff.
23. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Banbury store
Banbury store - Emma was excellent was a pleasure speaking and ordering with her very attentive and knowledgeable
22. August 2026
Antwort von DFS Furniture - Banbury
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Women which sold me sofa was briliant.
22. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Friendly, knowledgeable staff
Today we called into the Banbury store & spoke to a very helpful lady ( Emma) about potentially buying 2 sofas.
We returned home to re measure our space & returned later & spoke to Blake this time who was so patient & helpful with us & very knowledgeable talking us through everything. We purchased the 2 sofas & left the store happy & it was a pleasure to deal with Blake.
21. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
ETAHN WAS EXCELLENT
17. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Emma the sales assistant was very…
Emma the sales assistant was very helpful, she talked us through the various options, colours, and extra after care products. Making the whole experience easy and enjoyable
17. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpfull
15. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great service
16. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Great service…
Great service wasn’t bothered while choosing once ready were treated well with very knowledgeable Blake
16. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for sharing your positive review with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful salesperson
Very helpful salesperson, obviously knew his products well. He was very well mannered, he let us take our time in choosing exactly what we wanted. We could not fault his service.
16. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Return visit to Banbury Branch
Cheryl welcomed us back to the Banbury branch and answered our remaining questions in a frank, professional and friendly manner. As a result, we were pleased to confirm our order for an Arundel sofa and Cheryl talked us through all the options in detail.
16. August 2026
Antwort von DFS Furniture - Banbury
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience
The store was tidy and well laid out, we weren’t hounded when we came in, just politely reminded that if we needed help, to shout. The sales assistant, Blake, made things easy and straight forward and was very knowledgeable. He talked us through every option and the delivery process very confidently.
16. August 2026
Antwort von DFS Furniture - Banbury
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that Blake helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.