So I had dealings with Jaz and then Sophie. Excellent service from both. Very efficient, friendly and explained all the possible options available to me. Didn't rush me. Offered me drinks before we st... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
So I had dealings with Jaz and then Sophie. Excellent service from both. Very efficient, friendly and explained all the possible options available to me. Didn't rush me. Offered me drinks before we st... Mehr ansehen
Unternehmen hat geantwortet
The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.
Unternehmen hat geantwortet
We visited this store on the 30/07/2026 and the customer service rep (apologies i cannot remember the name but its the young Somalian brother) the service he provided was so good! He explained everyth... Mehr ansehen
Unternehmen hat geantwortet
I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start... Mehr ansehen
Unternehmen hat geantwortet
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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The staff were courteous and also very quick and diligent. The explanations were very clear and they tried hard to meet our needs.

Antwort von DFS Furniture - Brent Cross
So I had dealings with Jaz and then Sophie. Excellent service from both. Very efficient, friendly and explained all the possible options available to me. Didn't rush me. Offered me drinks before we started. Wouldn't hesitate to recommend to anyone wanting to purchase from them-they are a credit to their store. Parking free for a few hours outside the branch as well.

Antwort von DFS Furniture - Brent Cross

Antwort von DFS Furniture - Brent Cross

Antwort von DFS Furniture - Brent Cross
The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.

Antwort von DFS Furniture - Brent Cross
Great staff. Great options and service. All at a competitive price.

Antwort von DFS Furniture - Brent Cross

Antwort von DFS Furniture - Brent Cross

Antwort von DFS Furniture - Brent Cross
I was served by Gary. He was very good, very knowledgeable, very helpful.

Antwort von DFS Furniture - Brent Cross

Antwort von DFS Furniture - Brent Cross
Great customer service. We were greeted by a lovely man who was very helpful, very informative and made us happy with our choices.

Antwort von DFS Furniture - Brent Cross

Antwort von DFS Furniture - Brent Cross
Professional staffing. The care and attention that each person receive.

Antwort von DFS Furniture - Brent Cross
Sales lady was knowledgeable and really nice.

Antwort von DFS Furniture - Brent Cross
Gary was very helpful. He explai ed everything in detail. GREAT experience.

Antwort von DFS Furniture - Brent Cross
The customer service was good the staff was very helpful.

Antwort von DFS Furniture - Brent Cross
I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start to finish.
She was extremely knowledgeable, patient and helpful. She took the time to show me a wide range of sofas, carefully explaining the differences between them and the various features and functions available. At no point did I feel rushed, despite it being quite late in the day.
I was so pleased with the service and advice I received that I ended up purchasing a two-seater sofa with some fantastic built-in features.
Unfortunately, I can’t remember the lady’s name, but I really hope DFS can identify her from the date of my visit and my purchase. I think she was from Asia and was wearing a white top. I would like her to know how much I appreciated her patience, professionalism and excellent customer service.
Sonia Branco

Antwort von DFS Furniture - Brent Cross
Excellent Service at DFS Brent Cross
I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service.
We purchased a sofa, coffee table and side table on 17 July. Aliona explained everything clearly and patiently helped us throughout the purchase. A few days later, we requested a change to our order, and she was once again extremely helpful and arranged everything for us without any hassle.
Unfortunately, I also received a parking charge because I stayed longer than the permitted parking time. Aliona went above and beyond to help me with this issue and managed to get the parking charge resolved.
Aliona is exceptionally helpful, professional and genuinely cares about her customers. Her support made the whole experience much easier and more enjoyable.
Thank you, Aliona, for your outstanding service. You are a real credit to DFS Brent Cross!

Antwort von DFS Furniture - Brent Cross
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