DFS Furniture - Brent Cross Bewertungen 

3 660
TrustScore 5 von 5

4,8

Tilling Road, Brent Cross Shopping Park, NW2 1LS London, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So I had dealings with Jaz and then Sophie. Excellent service from both. Very efficient, friendly and explained all the possible options available to me. Didn't rush me. Offered me drinks before we st... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We visited this store on the 30/07/2026 and the customer service rep (apologies i cannot remember the name but its the young Somalian brother) the service he provided was so good! He explained everyth... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, Vereinigtes Königreich

  • 0333 999 9804

4,8

Hervorragend

TrustScore 5 von 5

3660 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(3 660)

93 435 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great staff and servce

The staff were courteous and also very quick and diligent. The explanations were very clear and they tried hard to meet our needs.

2. September 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Brilliant service from Jaz & Sophie

So I had dealings with Jaz and then Sophie. Excellent service from both. Very efficient, friendly and explained all the possible options available to me. Didn't rush me. Offered me drinks before we started. Wouldn't hesitate to recommend to anyone wanting to purchase from them-they are a credit to their store. Parking free for a few hours outside the branch as well.

1. September 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Jaz and Sophie met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The advisor that helped me today was…

The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.

29. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great staff and products

Great staff. Great options and service. All at a competitive price.

22. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Fantastic costumer service

Fantastic costumer service

29. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I was served by Gary

I was served by Gary. He was very good, very knowledgeable, very helpful.

26. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service

Service was excellent and Jaz served well with great attitude

26. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

very good service

26. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. We were greeted by a lovely man who was very helpful, very informative and made us happy with our choices.

11. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service. Very knowledgeable staff.

25. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Professional staffing

Professional staffing. The care and attention that each person receive.

4. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Gary was very helpful

Gary was very helpful. He explai ed everything in detail. GREAT experience.

23. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The customer service was good the…

The customer service was good the staff was very helpful.

7. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Bewertet mit 5 von 5 Sternen

I visited DFS in Brent Cross on 13th…

I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start to finish.
She was extremely knowledgeable, patient and helpful. She took the time to show me a wide range of sofas, carefully explaining the differences between them and the various features and functions available. At no point did I feel rushed, despite it being quite late in the day.
I was so pleased with the service and advice I received that I ended up purchasing a two-seater sofa with some fantastic built-in features.
Unfortunately, I can’t remember the lady’s name, but I really hope DFS can identify her from the date of my visit and my purchase. I think she was from Asia and was wearing a white top. I would like her to know how much I appreciated her patience, professionalism and excellent customer service.
Sonia Branco

13. August 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent Service at DFS Brent Cross

Excellent Service at DFS Brent Cross

I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service.

We purchased a sofa, coffee table and side table on 17 July. Aliona explained everything clearly and patiently helped us throughout the purchase. A few days later, we requested a change to our order, and she was once again extremely helpful and arranged everything for us without any hassle.

Unfortunately, I also received a parking charge because I stayed longer than the permitted parking time. Aliona went above and beyond to help me with this issue and managed to get the parking charge resolved.

Aliona is exceptionally helpful, professional and genuinely cares about her customers. Her support made the whole experience much easier and more enjoyable.

Thank you, Aliona, for your outstanding service. You are a real credit to DFS Brent Cross!

17. Juli 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Aliona met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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