DFS Furniture - Coventry Bewertungen 

4 234
TrustScore 5 von 5

4,9

Holyhead Road, Alvis Retail Park, CV5 8BW Coventry, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Maz was fantastic from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly without ever being pushy. He made the entire process straightforward and str... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Vereinigtes Königreich

  • 0333 999 9756

4,9

Hervorragend

TrustScore 5 von 5

4234 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(4 234)

95 641 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Great product range and Will in the…

Great product range and Will in the Coventry Alvis store was very knowledgeable and helpful

5. Mai 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We were served by Navleen who gave us…

We were served by Navleen who gave us great customer service and interaction, there was no hard sell and various options to choose from. Overall very good experience.

4. Mai 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Positive approach able realistic in…

Positive approach able realistic in price and quality was polite and helpful in what I required not the heavy sell

4. Mai 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Mr Akeel Khan was very polite and kind.

Mr Akeel Khan was very polite and kind.
He had in depth knowledge of all the products. He was able to explain the pros and cons of each product we chose.
Really appreciate all the help.

4. Mai 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Friendly staff

Friendly staff. Good experience

3. Mai 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Comfortable experience

Was made to feel comfortable and not pressured into buying. Everything explained in detail. Had issues with previous aftercare hoping the aftercare will be different from DFS.

3. Mai 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Good Morning,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Came to buy a couple of beds was warmly…

Came to buy a couple of beds was warmly welcomed by Darren who went through a range of beds and mattresses and gave me a great deal thankyou

2. Mai 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great buying experience so far

Great buying experience so far. The customer service has been helpful and responsive, making the process smooth and easy. Looking forward to receiving the sofa!

30. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Aliza is the person who spoke with us…

Aliza is the person who spoke with us very politely and was very well explaining according to our needs.

24. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Good morning,

We are really grateful for your kind words and for sharing your experience in our store with Aliza. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service from Harveen, friendly and knowledgeable. Everything was explained in great detail. Would definitely recommend

22. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Treated with care.

Treated with care.
Discussed options, measurements, colour schemes, even took samples outside to see them in a different light.
Great service at Coventry.

29. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Couldn’t fault our experience at all…

Couldn’t fault our experience at all very welcoming no pushy sales you just approach the sales people in the shop for more information ordered a lovely rise and recliner for my husband who is disabled and they couldn’t help enough staff and service was fantastic well done 👍🏻 customer service great the young lady that served us was lovely very knowledgeable and patient with us and the manager at Coventry store was very very helpful we definitely brought from them and would do again .👏👏

29. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Good morning Diane,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent customer service didn't feel…

Excellent customer service didn't feel harassed as some shops near did, answered all questions and made us feel very relaxed and comfortable

29. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Good morning,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Everything was explained in great…

Everything was explained in great detail not too pushy answered all my questions. Great service

29. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We visited the Coventry store and we…

We visited the Coventry store and we received excellent service from Darren and Maz, both were very knowledgeable patient and helpful while we were making our decision on the sofa’s we’ve purchased … the coffee is excellent too !!

29. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Will at DFS Alvis retail Park

Will at DFS Alvis retail Park, Coventry was very helpful and ex0lained everything clearly. All in all it was brilliant service and I would highly recommend.

21. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Good morning Suzie,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Overall the best

Overall the best. This my 20 years and 3rd time purchasing sofa at dfs. My first one did 5 years no complaints, changed because it was big, second one was beautiful but leather went faded and ripped one side because of children jumping like trampoline (autism issues)hard to manage it did 8 years full working including mechanism still trandy apart from the damage children caused can'tfix willcost fortune better gofor new. on 3rd.but my first sofa from dfs was purchased in 2008 still there, my mom using it. Highly recommended

21. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Good afternoon Noella,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I had a fantastic experience at DFS…

I had a fantastic experience at DFS thanks to the salesperson who helped me purchase my sofa. From start to finish, they were friendly, knowledgeable, and genuinely listened to what I was looking for. They took the time to explain the different options without any pressure, which made the whole process easy and enjoyable. I’m absolutely delighted with my sofa and the excellent customer service I received. A real credit to DFS.. highly recommended!

28. April 2026
DFS Furniture - Coventry-Logo

Antwort von DFS Furniture - Coventry

Good Afternoon,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind Regards,

Lorraine A
DFS Central Customer Support

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