We visited your Coventry branch and spoke to a young lady called Eleeza ( apologies if this spelling is incorrrect ) she was very good and took my wife and children through the functions of this par... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
From the moment we entered the Coventry store the customer service was very welcomed. Myself and my partner had been looking at sofas for a couple of weeks and wanted to finalise our choice. We... Mehr ansehen
Unternehmen hat geantwortet
Maz was fantastic from start to finish. He was professional, knowledgeable, and took the time to explain everything clearly without ever being pushy. He made the entire process straightforward and str... Mehr ansehen
Unternehmen hat geantwortet
I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Vereinigtes Königreich
- 0333 999 9756
4,9
Hervorragend
4234 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy way to speak to us as the customer…
Easy way to speak to us as the customer with English as second language
It was calm conversation
27. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Great service at DFS
Great service at DFS! The team was very professional and helpful. They spent plenty of time with us to make sure we chose the right sofa for our house. Very clear communication and a stress-free experience. Thank you!
25. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great and knowledgeable team
Great and knowledgeable team, Darren was fantastic helped by talking through extra details and his approach was friendly and kind.
26. April 2026
Antwort von DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely service
Lovely service, straight forward, given space to decide. Interactive- supportive with decision making. Friendly interaction with our children too.
25. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Darren was very informative answered…
Darren was very informative answered all my questions friendly
25. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Sales assistant very helpful and polite…
Sales assistant very helpful and polite a pleasure to do business with DFS thank you.
25. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Not pushy and left us until we were…
Not pushy and left us until we were ready. Very helpful when we were ready to make an order.
25. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
I got very good customer service from…
I got very good customer service from the lovely lady that served me - she was well knoledgeable - explained and answered all my questions
19. April 2026
Antwort von DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Harveen the sales adviser was very…
Harveen the sales adviser was very helpful and polite, a credit to DFS
15. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Quality Sofa & Good customer service
Staff were very helpful in store, delivery was great. Sofa really good quality.
There was one minor issue with power recliner missing an adapter, delivery guys made a note, and was resolved promptly by customer service getting a new adapter sent out within a few weeks, and now fixed.
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Coventry
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Good selection pleasant experience
Sales girl was very helpful & polite & not too pushy.
24. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The Sales Guy was extremely helpful and…
The Sales Guy was extremely helpful and not at all pushy which honestly made the experience much more enjoyable
24. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Harveen’s customer service was class
Harveen’s customer service was class! Would return if needed another couch by next week!
21. April 2026
Antwort von DFS Furniture - Coventry
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
We were halped by Harvin and she was…
We were halped by Harvin and she was exvellent. Very pleasant, knowledgeable and helpful
19. April 2026
Antwort von DFS Furniture - Coventry
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
From advising and ordering Maz at the…
From advising and ordering Maz at the Coventry branch was good. Great service so far
19. April 2026
Antwort von DFS Furniture - Coventry
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Vanessa
DFS Customer Support
Great friendly service ,took time to go…
Great friendly service ,took time to go through everything ,offered drinks very pleasant and easy experience dfs alvis retail Park Coventry
18. April 2026
Antwort von DFS Furniture - Coventry
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great service today at dfs
18. April 2026
Antwort von DFS Furniture - Coventry
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwort von DFS Furniture - Coventry
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Good Customer service
I had a great experience today purchasing Sofa from DFS Alvis retail park. The staff were welcoming, patient, and genuinely helpful throughout the entire process. They took the time to understand what I was looking for, offered useful suggestions without being pushy, and made everything feel easy and stress-free.
Their knowledge of the products really stood out, and they went above and beyond to ensure I was happy with my choices and the overall customer service was excellent.
I’m very pleased with my purchase and would definitely recommend this store to others looking for quality furniture and friendly, professional service.
16. April 2026
Antwort von DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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