Thank you so much to Kieran, the Sales Associate at DFS Croydon. He was extremely helpful, patient, and professional while I was looking for a sofa and dining set. He took the time to help me find w... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I was very happy with the service provided by the agent, excellent customer service, gave a variety of choice in two things we was after sofa and bed, was very patient as I had to help translate to mu... Mehr ansehen
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We were really impressed on our recent visit to DFS Purley Way. The store was very well presented and had a large amount of stock. We were especially impressed with Maha the staff member that helped u... Mehr ansehen
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Excellent customer service from Matin I had a really great experience at DFS Croydon. I spoke with Matin, who was extremely helpful, friendly and professional. He took the time to understand wh... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Hesterman Way, Valley Park, CR0 4YJ, Croydon, Vereinigtes Königreich
- 0333 999 9773
4,9
Hervorragend
6864 Bewertungen
Bittet Kunden um Bewertungen
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Outstanding customer service from start to finish!
I just wanted to say a massive thank you to Hanifah (I hope I spelt it right). She saw me sit down and immediately came to assist me. She was friendly, welcoming and helped me check the colour was correct (eyesight issues lol) having previously seen the same sofa in a different store. She took the time to answer all the questions that I had and made the process very simple and straightforward. I can’t wait for my sofa to arrive and I would highly recommend seeing Hanifah if you visit the DFS store in Croydon. 🥰
4. Juli 2026
Antwort von DFS Furniture - Croydon
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
We had a great experience visiting DFS…
We had a great experience visiting DFS Croydon store on last Saturday 27th June the staff were friendly knowledgeable and we ended up choosing & buying the sofa set
27. Juni 2026
Antwort von DFS Furniture - Croydon
Hello Tahsin,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Croydon
Hello Mark,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
the sale rep was very understanding and…
the sale rep was very understanding and patient
20. Juni 2026
Antwort von DFS Furniture - Croydon
Hello Joy,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Peter helped me & my mum
Peter helped me & my mum, he was very helpful. The sofa we saw in store was priced cheaper than online, he then called the head office to price match the sofa. Gave us a free care kit & got us some discount also. Thank you very much Peter.
1. Juli 2026
Antwort von DFS Furniture - Croydon
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The gentleman who served me was very…
The gentleman who served me was very patient and he explained everything and answered all my questions. Thank you so much.
30. Juni 2026
Antwort von DFS Furniture - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Great Customer Service
The lady who welcomed us was very helpful and friendly. She took her time to walk us through the products and the process before, during and after purchasing.
30. Juni 2026
Antwort von DFS Furniture - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Croydon
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
Excellent service. Very friendly and helpful team. Ozzy and Sean were great!
27. Juni 2026
Antwort von DFS Furniture - Croydon
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Croydon
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Peter was very helpful and calm
Peter was very helpful and calm, answered all my questions professionally and broke it down clearly for me if I was unsure
29. Juni 2026
Antwort von DFS Furniture - Croydon
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Peter met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent service and advice.
27. Juni 2026
Antwort von DFS Furniture - Croydon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We were not bombarded when entered the…
We were not bombarded when entered the store, just a simple greeting and then I asked a question and Ozzie was then so helpful and completely listened to what we were looking for and had a number if different options and helpful ideas.
28. Juni 2026
Antwort von DFS Furniture - Croydon
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Croydon
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Croydon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Antwort von DFS Furniture - Croydon
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Croydon store is full of helpful staff…
Croydon store is full of helpful staff would recommend a visit. Easy to order great price and finance option so easy to arrange. Great product and the delivery was the most simple experience ever! Seamless doesn’t do it justice . They were in and out and installed in a matter of minutes . Policy , professional and friendly. Brilliant ! Moving into a new home and this was the easiest and stress free thing to arrange. Thank you !!!
14. Juni 2026
Antwort von DFS Furniture - Croydon
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The gentleman that served me
The gentleman that served me, excellent customer service skills!
27. Juni 2026
Antwort von DFS Furniture - Croydon
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Croydon
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
I love my new sofa
I love my new sofa. It is so comfy and well made. I had to change the delivery date 3 times as my move was delayed which was no problem. I just had to call customer service and they changed it for me. It was delivered promptly at the time they said which was great. The man in the shop explained things clearly and organized the finance for us. Great customer service.
20. Juni 2026
Antwort von DFS Furniture - Croydon
Good Morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
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