On entering the store, a lovely young store assistant called Paige approached my wife and I and asked if we needed any assistance. We said yes please. She gave us all the information about a sofa we... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The showroom was very nice and welcoming, the staff gave use time to browse without being pushy. When our decision was made the sales person explained everything very clearly, and answered all our... Mehr ansehen
Unternehmen hat geantwortet
Dan was very knowledgeable and very informative and knew the product that we ordered. He was warm and friendly made us feel relaxed and comfortable.
Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Gonerby Road, NG31 8AU, Grantham, Vereinigtes Königreich
- 0333 999 9743
4,9
Hervorragend
2251 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Sammy was very helpful and polite
On my arrival was met by one of your very helpful polite members of staff Sammy, who explained every detail of my purchase including insurance and cleaning products
14. Februar 2026
Antwort von DFS Furniture - Grantham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
This was a pleasant experience
This was a pleasant experience, I was approached as soon as I entered the shop and given the opportunity of seeing all the reclining chairs on my own and I appreciated not having someone trying to sell me something.
When I decided what I wanted Andrew was very professional in his manner and I couldn’t have had a better experience. He went through the purchase procedure in a very friendly and relaxed way, I didn’t feel pressured at all. I would definitely recommend DFS Grantham.
14. Februar 2026
Antwort von DFS Furniture - Grantham
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
We was greeted to your store by a very Polite young lady Sammy.
We was greeted to your store by a very polite young lady by the name of Sammy who was extremely helpful and very informative she helped us buy our new sofa and made the whole process a absolute pleasure
7. Februar 2026
Antwort von DFS Furniture - Grantham
Good morning,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful young man went through…
Very helpful young man went through everything with us did not rush so happy
9. Februar 2026
Antwort von DFS Furniture - Grantham
Good afternoon John,
Amazing review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Dan was excellent in everything that he…
Dan was excellent in everything that he did for us. His explanations of how to look after the furniture were very precise and easy to understand. He walked us through the credit part of the purchase in detail.
8. Februar 2026
Antwort von DFS Furniture - Grantham
Good Afternoon David,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Dan.
Kind Regards,
Jordan
DFS Customer Support
DFS experience
Very good service, not pressured at all. Everything explained very well.
7. Februar 2026
Antwort von DFS Furniture - Grantham
Good Afternoon Sally,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Jordan
DFS Customer Support
The service was excellent
The service was excellent, friendly and polite, everything was explained to me clearly, I was made to feel welcome and also had a coffee made for me, first rate service.
28. Jänner 2026
Antwort von DFS Furniture - Grantham
We appreciate you taking the time to share your feedback! We're so happy to hear that you felt welcome and that our team provided first-rate service. We're also glad you enjoyed the coffee!
Kind Regards,
Vanessa
DFS Customer Support
Kien Sofa
Paige was very helpful and informative and made purchasing a good experience.
4. Februar 2026
Antwort von DFS Furniture - Grantham
We appreciate you sharing your positive experience. We're so glad to hear that our advisor was helpful and informative during your purchase.
Kind Regards,
Vanessa
DFS Customer Support
No pressured selling but advice given when requested
We were welcomed as we arrived in the store and advised where to look for our chosen type of sofa. We were then left to browse in our own time. There was no one hovering or pressuring us but they were on hand to answer all our questions. When we were concerned about the sofa fitting to our lounge we were advised that there was a slightly smaller version, which was perfect. Very happy
3. Februar 2026
Antwort von DFS Furniture - Grantham
We're happy to hear that you felt welcome in our store and were able to browse comfortably. We appreciate that our team was available to answer your questions and help you find the perfect sofa size. Thank you for your review!
Kind regards,
Vanessa
DFS Customer Support
I purchased a new sofa
I purchased a new sofa. All choices of fabric were explained with the additional costs for each choice made clear. Finance options also explained. No pressure to pick most expensive option
21. Jänner 2026
Antwort von DFS Furniture - Grantham
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Monday morning feeling
The staff were polite and friendly but did not bother us when we said we were just browsing. however when we had made a decision the salesman was efficient and friendly answering all our questions and giving us all the details we needed .
2. Februar 2026
Antwort von DFS Furniture - Grantham
We appreciate you taking the time to leave us a 5-star review! We're so glad to hear that you had a positive experience with our team and that they provided helpful service.
Kind Regards.
Vanessa
DFS Customer Support
Staff were great today
Staff were great today, also yesterday at first visit. All were helpful and knowledgeable without being too pushy. Very pleased with my purchase.
1. Februar 2026
Antwort von DFS Furniture - Grantham
We appreciate you taking the time to leave us this feedback. We're happy to hear that our staff were helpful and knowledgeable, and that you are pleased with your purchase.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Grantham
Good Morning,
Thank you for sharing your lovely 5* review, your feedback is greatly appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent customer service and helpfulness.
We had been researching our new sofa’s on your website for a while so the whole experience turned out well when visiting your Grantham store. Very friendly and helpful young man, Andrew, made the final step for us just right.
31. Jänner 2026
Antwort von DFS Furniture - Grantham
Thank you for sharing your positive experience with us. We are so happy to hear that our team member was helpful and that you found what you were looking for in our store.
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Grantham
We appreciate you taking the time to leave us this great review. We're so glad you found our sales lady lovely and knowledgeable!
Kind Regards,
Vanessa
DFS Customer Support
Knowledgable and caring staff makes all the difference!
Paige made designing our living room a breeze with her knowledge and insight into things we hadn't even considered. A true pleasure to work with!
24. Jänner 2026
Antwort von DFS Furniture - Grantham
We are really happy that our team member's expertise made designing your living room so easy. Thank you for sharing your positive experience with us!
Kind Regards,
Vanessa
DFS Customer Support
Antwort von DFS Furniture - Grantham
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Antwort von DFS Furniture - Grantham
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Salesman was outstanding at explaining…
Salesman was outstanding at explaining everything.
25. Jänner 2026
Antwort von DFS Furniture - Grantham
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Excellent shopping experience
Sammy was very knowledgeable. At no point did we feel pressured to make a purchase however, once we had decided she could not have been more helpful. A very pleasant, professional young lady. A credit to your brand. Thank you.
24. Jänner 2026
Antwort von DFS Furniture - Grantham
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Lorraine A
DFS Central Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.