DFS Furniture - Grantham Bewertungen 

2 251
TrustScore 5 von 5

4,9

Gonerby Road, NG31 8AU Grantham, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

The showroom was very nice and welcoming, the staff gave use time to browse without being pushy. When our decision was made the sales person explained everything very clearly, and answered all our... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

On entering the store, a lovely young store assistant called Paige approached my wife and I and asked if we needed any assistance. We said yes please. She gave us all the information about a sofa we... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Dan was very knowledgeable and very informative and knew the product that we ordered. He was warm and friendly made us feel relaxed and comfortable.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Having already seen a sofa online that I liked, I popped into the Grantham store to try it out. Demi was so incredibly helpful and friendly, explaining everything I could possibly need to know and run... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Gonerby Road, NG31 8AU, Grantham, Vereinigtes Königreich

  • 0333 999 9743

4,9

Hervorragend

TrustScore 5 von 5

2251 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(2 251)

95 419 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent shopping experience

Sammy was very knowledgeable. At no point did we feel pressured to make a purchase however, once we had decided she could not have been more helpful. A very pleasant, professional young lady. A credit to your brand. Thank you.

24. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 4 von 5 Sternen

Very helpful staff and was able to…

Very helpful staff and was able to purchase what we wanted with their help

23. Jänner 2026
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Antwort von DFS Furniture - Grantham

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Buying a three piece suite easily.

The whole process of choosing a suite and chair was made so easy via the sales man Dan. He explained the process , showed us the three piece and chair, so easily , the finance side of it was made easy to understand. He was very friendly, polite and easy to chat to. It was an enjoyable shopping spree made great by Dan

24. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Good Afternoon,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Andrew was very helpful

Andrew was very helpful, knowledgeable and friendly. Made the whole experience a pleasure.

23. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Purchased two sofas and a chair with a…

Purchased two sofas and a chair with a footstool from the grantham shop. Sammy was very helpful and the process was very easy

21. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

We appreciate you taking the time to leave us a 5* review. We are so happy to hear that our team member made the process easy for you!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent, professional customer service

Dan at the Grantham store was brilliant. I arrived at the store knowing exactly what I wanted, and he made sure that the order was correct after I was having difficulty completing online. He offered me additional relevant products (and a nice cup of tea!), advised what was suitable for my needs and wasn't pushy on the products I declined. I will return to this store again in the future - thanks Dan!

21. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

We appreciate you taking the time to leave us a 5-star review. We're happy to hear that you had such a positive experience in our Grantham store and that our colleague was so helpful. Thank you for your feedback!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

5 Star Service

Andrew was very knowledgeable and approachable. He took the time to explain everything clearly, answered all my questions, and made the whole experience comfortable and stress-free. Excellent customer service. I’d happily recommend him and DFS to anyone and wouldn’t hesitate to buy from them again.

16. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Good morning,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Andrew.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Had a very positive experience at DFS…

Had a very positive experience at DFS Grantham, we wanted to have a good look around the available sofas without any sales staff breathing down our necks and the staff respected our wishes.

When we were ready to talk to someone, we didn't feel under any pressure at all and the purchase was a pleasant and straightforward experience.

This is the second suite we have bought from DFS and the last one lasted 12 years so hopefully this next one will be of similar great quality!

10. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Good morning Lucy,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We was serverd by Sammy who was really…

We was serverd by Sammy who was really helpful while purchasing a settee an chairs she explained everything an got us all sighed up an sorted with your order a big thankyou for her 😊

18. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

It was all good from start to finish

It was all good from start to finish.
Nothing was a problem.
Staff member Sammy was a great help.
Thanks

17. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Good afternoon Neil,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 4 von 5 Sternen

Good range

Good range , helpful staff , offering the product I was looking for at a reasonable price.
Not impressed by the ‘Ryan Air’ type extras menu i.e delivery , cushion content , guardsman etc.

16. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Good afternoon Andrew,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service ..

Excellent service ... very well looked after by the sales advisor who made sure we knew what we buying and all the aspects of the purchase. We now await the delivery...

16. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Big thank you to Paige today for her…

Big thank you to Paige today for her time, expertise and warmth whilst thinking about buying another sofa. She was very engaged and knowledgeable about all the products and services. She wasn’t pushy and seemed to take a genuine interest in what we were buying, the space it was going into and how it would fit our lifestyle. Made the whole process feel much more smooth and enjoyable. Would very much recommend buying in store than online, and if in store, then having visited many DFS branches - Grantham stands out for all the right reasons.

15. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very friendly staff great knowledge…

Very friendly staff great knowledge easy to talk to.

14. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

We appreciate you sharing your experience. We're so happy to hear our staff were friendly, knowledgeable and approachable for you!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Sofa Purchase

Very good customer service from Dan he was there when needed and gave a great service everything explained fully in a friendly manner, can’t comment on the sofa I bought as not received yet.

7. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

We appreciate you sharing your thoughts. We're glad that you were provided with great customer service in store and that everything was explained in a friendly manner. We hope you enjoy your new sofa.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

helpful staff

12. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Bewertet mit 5 von 5 Sternen

Exceeded my expectations with the knowledge and professionalism

The knowledge of the agent I dealt with, very open and honest when I was shooting questions at her. Pleasant and polite throughout my visit. Gave me confidence to make a purchase without any sales patter or pressure. I knew what I wanted and wasn't swayed with my decision.
Very chatty and personal touch added. Great customer service from Demi, professional and a pleasure to work with. A credit to your business.

12. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

We appreciate you sharing your feedback with us. We're happy to hear that you had a positive experience and that you were satisfied with the service you received. We value you taking the time to leave us a review.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great selection

Great selection, friendly sales team that arent pushy and leave you alone to browse. Yet able to assist when required.

12. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

We're happy to hear that you enjoyed our selection and found our sales team helpful but not overbearing. We appreciate your positive feedback very much!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Just popped in to Browse We popped into DFS Grantham and was met…

We popped into DFS Grantham and was met by Chloe .
She was extremely helpful but certainly not over powering and was happy for us to have a look around the showroom and told us that she would be on hand to ask any questions,
We left the store and came home to take some measurements and Chloe had emailed us the price of what we were looking to buy which made it soooo much easier once we were ready to place the order
We ended up ordering a 4 seater along with a 3 seater and ex large bench

8. Jänner 2026
DFS Furniture - Grantham-Logo

Antwort von DFS Furniture - Grantham

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Lorraine A
DFS Central Customer Support

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