Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... Mehr ansehen
Unternehmen hat geantwortet
As soon as we walked into the store, Tom made us feel welcome, he was very helpful and answered all our questions! Such a lovely friendly guy, he made the whole process easy and didn't make us feel pr... Mehr ansehen
Unternehmen hat geantwortet
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Aldermoor Way, BS30 7DA, Longwell Green, Vereinigtes Königreich
- 0333 999 9843
4,9
Hervorragend
3851 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Tom was very knowledgeable and patient…
Tom was very knowledgeable and patient as we made our choices
2. September 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
As soon as we walked into the store
As soon as we walked into the store, Tom made us feel welcome, he was very helpful and answered all our questions! Such a lovely friendly guy, he made the whole process easy and didn't make us feel pressured at all! He's an asset to your company!
2. September 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tom.
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful staff ,
2. September 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Victor was very efficient and explained…
Victor was very efficient and explained everything clearly.
2. September 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Luck who delt with us was very helpful…
Luck who delt with us was very helpful and professional i
2. September 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent service
The gentleman men that dealt with me was very helpful. Gave me time to think about what I wanted and when I made my mind up he was very helpfull
1. September 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Good choice in store
Good choice in store, Victor very helpful but not pushy or overbearing. Great experience overall.
1. September 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
the care and kindness of your staff
1. September 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
We had a great experience with your…
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices.
With your helpful staff we made the right purchase for our home.
31. August 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Really happy with the service received…
Really happy with the service received and the sales man was very helpful many thanks
31. August 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Lynda was very helpful and made the…
Lynda was very helpful and made the purchase easy
22. August 2026
Antwort von DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Had to go back twice as I couldn't…
Had to go back twice as I couldn't decide, tom helped us both time and was very patient
30. August 2026
Antwort von DFS Furniture - Longwell Green
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Antwort von DFS Furniture - Longwell Green
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very friendly service
Very friendly service; everything regarding quality and delivery was explained in detail. I recommend DFS Longwell Green.
28. August 2026
Antwort von DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Customer service is excellent. The staff were very kind and helpful. Everything was explained very clearly.
29. August 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Victor was amazing
Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped. we couldn't be happier with our purchase and couldn't fault Victor's customer service.
29. August 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
The gentleman who dealt with us was…
The gentleman who dealt with us was very friendly. Told us everything we needed to know about the suite we were considering buying.
He was also very helpful, answered our questions. We ordered the suite
29. August 2026
Antwort von DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We left feedback on here for our 7-day…
We left feedback on here for our 7-day delivery which is now taking 16 days, their response was to blame their 3rd party delivery service which they have no control of - this was confirmed to be rubbish by their 3rd party delivery service as stated that DFS see exactly the same as they do with regards to stock - and the chair was out of stock and would be impossible to be delivered within 14 days nevermind 7 ! It stinks of saying anything to get the sale and admit after when you’re waiting for your suite ! Shame on you DFS, youre just salesmen making empty promises to get sales ! Youre own delivery service who you blamed agree with this as i wasnt the first and wont be the last, we asked DFS to change this claim on their website but they refused stating it was true ! We wont be returning to DFS ! Do they care - nope !
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von DFS Furniture - Longwell Green
Good morning Mr Sawyer,
Thank you for sharing your review with us, we are sorry to learn of the delay you are experiencing with your furniture and that you feel you were misled upon purchase. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 1.
Kind Regards,
Holly M
DFS Customer Support
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.