DFS Furniture - Norwich Bewertungen 

8 249
TrustScore 5 von 5

4,9

Salhouse Road, Unit 5, NR7 9AZ Norwich, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We came into the store looking for a new sofa after having a look around at the weekend. We initially met Chris, who was incredibly helpful in giving us options based on the size of our room and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Richard was excellent, genuine and polite he explained everything regards to selling a sofa and advisories on cleaning the fabric etc He also explained insurance and what it covered that was my... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were aloud to wonder around and not hassled. Very polite and pleasant staff. Sofas well presented all areas clean and tidy. Our rep Chris was knowledgeable and informative and patient. We have alwa... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Welcoming environment as soon as we walked in, met by Meghan who assisted throughout our purchase. Helpful, knowledgeable and left us to peruse alone when we wanted. Bought exactly what we had been lo... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Salhouse Road, Unit 5, NR7 9AZ, Norwich, Vereinigtes Königreich

  • 0333 999 9764

4,9

Hervorragend

TrustScore 5 von 5

8249 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(8 249)

93 032 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Helpful

Helpful, friendly and informative.

31. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service

Great service, really helpful

30. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very friendly and helpful staff at the…

Very friendly and helpful staff at the DFS Norwich branch, I made it a little easier for them as I knew which sofa I wanted to purchase, I had visited a few weeks prior to ordering as I required dimensions from the property I’m purchasing,

Ordering was so easy, I left a 10% deposit and a rough delivery date, very happy thank you very much

30. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Bewertet mit 5 von 5 Sternen

We were well taken care of by Richard

We were well taken care of by Richard, the sales assistant in Norwich DFS. He was able to advise us where to start and left us space to explore. Overall we are really happy with our DFS experience. Hopefully the sofa and chair, once they are delivered, will prove as good.

23. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Friendly staff

Friendly staff. Helpful. Good customer service.

30. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Moving house has created a need for new…

Moving house has created a need for new sofas and chairs. We had a very good experience at DFS, with knowledgeable and friendly staff to help guide us through the excellent choices available, and bang on budget too! We settled on a great combination of sofas and materials and can't wait to see them in the new setting. Thanks to Chris for his patience and help. The coffee was great too!

28. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great experience

We were considering changing our sofa and visited for just a look, but ended up buying a recliner sofa!!
Not that there was any hard sell, there definitely wasn't! We were left alone after Katy introduced herself to us. We must have tried most sofas in the store but never once felt under pressure to buy. Once decided, Katy very efficiently, talked us through the buying process. Highly recommend.

27. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

A very positive experience.

A far better selection of sofas/colours etc than other stores on the estate, I was left to browse till assistance was needed, then all details/requirements were discussed fully without prompting to buy something else, I found the customer advisor who took my sale (Cassie)? very helpful & pleasant.

28. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Cassie met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

chris was vey helpful right from the…

chris was vey helpful right from the start of my experience ,he understood my needs,and questions and helped me sort best option for myself,top class customer service

28. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Chris.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

My experience at this store was very…

My experience at this store was very good, efficient, friendly and informative. Our salesperson, Natalie was lovely answering all my queries with a smile.

26. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Natalie.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We visited you’re store this afternoon…

We visited you’re store this afternoon and purchased 2 leather recliner chairs .. Chris the salesman who looked after us done a brilliant job of explaining everything in detail for us .. wasn’t an easy job finding 2 chairs the same colour as our existing 2snd 3 seater settees but actually found near on same colour and style .. .. a win win for us as our existing furniture is 20yrs old .. but we cannot rate Chris any higher .. perfect salesman without being pushy ..
looking forward to receiving them in 12 wks or less .

27. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello Karen,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

My experience was great like always

My experience was great like always, the staff is friendly and helpful…great customer service and easy communication and explanation about promotions and orders.
I’m really pleased.

27. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service from Sam in the Norwich branch. Very helpful.

25. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

DFS service

Service was good. Explained everything about the furniture and delivery. Excellent manner

21. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

New sofa

After looking for a replacement sofa suite we found what we were looking for, Richard the sales assistant talked us through the all the options available to us including care packages general sofa care and succinctly dealt with our order there and then detailing the delivery process and lead time . A genuinely easy purchase from start to finish.

26. Juli 2026
DFS Furniture - Norwich-Logo

Antwort von DFS Furniture - Norwich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Richard met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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