Richard was excellent, genuine and polite he explained everything regards to selling a sofa and advisories on cleaning the fabric etc He also explained insurance and what it covered that was my... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Richard was excellent, genuine and polite he explained everything regards to selling a sofa and advisories on cleaning the fabric etc He also explained insurance and what it covered that was my... Mehr ansehen
Unternehmen hat geantwortet
Welcoming environment as soon as we walked in, met by Meghan who assisted throughout our purchase. Helpful, knowledgeable and left us to peruse alone when we wanted. Bought exactly what we had been lo... Mehr ansehen
Unternehmen hat geantwortet
Left long enough to have a look round before sales person came and spoke to us - gave us info when we asked - when we made our choice experience was very good Chris talked us through the process... Mehr ansehen
Unternehmen hat geantwortet
Our experience in DFS today was brilliant. We were given the space and time to look at sofas and find what was right for us. The sales representatives were super knowledgeable and were able to answer... Mehr ansehen
Unternehmen hat geantwortet
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben

Salhouse Road, Unit 5, NR7 9AZ, Norwich, Vereinigtes Königreich
Bittet Kunden um Bewertungen
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Really pleased with the customer service from the staff inside.
Not pressured into anything and allowed the time to find the right sofa for us and purchased it.

Antwort von DFS Furniture - Norwich
Chris was very helpful patient and has given us the best advice for our new furniture.

Antwort von DFS Furniture - Norwich
Great service from David and his team! Very informative and got all my questions answered and left feeling confident with my purchase! Is good to see there is still places and people offering this kind of service! Would recommend this location to anyone in future looking to make a new purchase for their home. (Norwich)

Antwort von DFS Furniture - Norwich
We found Natalia extremely helpful and knowledgeable. Her approach and manner was exceptional. She is an asset to your company. Overall we enjoyed the experience.

Antwort von DFS Furniture - Norwich
Service was exemplar - gave space to browse and then immediately on hand to help and guide. Relaxed professional and went though all options re next steps and care of furniture. Would highly recommend.

Antwort von DFS Furniture - Norwich
Walked in and thought we knew what we wanted but Sam walked to us and asked if we are OK, she was lovely and asked all the right questions for our needs and if we looked online etc... we ended up with something completely different and it was way better and suited what we wanted or needed .. we purchased all warranty and cleaner .. so can not fault her experience and very friendly.. it seemed like we knew her longer than 20 mins... we have been to other stores in the past but we will recommend to others made us feel like we were home..

Antwort von DFS Furniture - Norwich
The staff were great not to pushy and every thing went through as explained, no issue no stress just a great sofa.

Antwort von DFS Furniture - Norwich
The staff were very helpful, and we didn't feel pressured to purchase anything we disnt want to

Antwort von DFS Furniture - Norwich
From our first visit a couple of weeks ago, meeting Katie who was very patient, friendly & professional to our final visit today for our purchase served by Natalia who was very professional, informative & chatty we have found the whole experience very easy & relaxed - not stressful at all. Its nice to be offered a drink, guidance when requested & not badgered the minute you walk in the door. Never purchased from DFS before but we certainly will be back & would easily recommend them in future. Hopefully the delivery & our enjoying our new sofa in a few months will be as equally as good.

Antwort von DFS Furniture - Norwich
Bethany was very helpful and polite great experience thankyou

Antwort von DFS Furniture - Norwich
Very friendly and helpful staff at the DFS Norwich branch, I made it a little easier for them as I knew which sofa I wanted to purchase, I had visited a few weeks prior to ordering as I required dimensions from the property I’m purchasing,
Ordering was so easy, I left a 10% deposit and a rough delivery date, very happy thank you very much

Antwort von DFS Furniture - Norwich
We were well taken care of by Richard, the sales assistant in Norwich DFS. He was able to advise us where to start and left us space to explore. Overall we are really happy with our DFS experience. Hopefully the sofa and chair, once they are delivered, will prove as good.

Antwort von DFS Furniture - Norwich

Antwort von DFS Furniture - Norwich
Moving house has created a need for new sofas and chairs. We had a very good experience at DFS, with knowledgeable and friendly staff to help guide us through the excellent choices available, and bang on budget too! We settled on a great combination of sofas and materials and can't wait to see them in the new setting. Thanks to Chris for his patience and help. The coffee was great too!

Antwort von DFS Furniture - Norwich

Antwort von DFS Furniture - Norwich
We were considering changing our sofa and visited for just a look, but ended up buying a recliner sofa!!
Not that there was any hard sell, there definitely wasn't! We were left alone after Katy introduced herself to us. We must have tried most sofas in the store but never once felt under pressure to buy. Once decided, Katy very efficiently, talked us through the buying process. Highly recommend.

Antwort von DFS Furniture - Norwich
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