DFS Furniture - Poole Bewertungen 

5 209
TrustScore 5 von 5

4,9

Broadstone Way, Unit 1, BH15 3TE Poole, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very professional treatment during our purchase. Knowledge was high, all questions answered well. Complete opposite experience than at Bristol branch where Salespeople was so poor we left the store w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the moment we walked into the store, we were greeted politely, shown around, left to try out sofas and choose one. There was no pressurised sales pitch. All information was given clearly, orderin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Dan was very helpful in choosing the right sofa. He had plenty of knowledge and gave us a 5 star experience. We even enjoyed a free coffee whilst choosing colour and care package.He had a great smile... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The Sales assistant Layala,made everything so relaxing and easy, she guided us through the sofabeds which made life so much less complex. We were left to choose & we did. On Her return the purchase pr... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Broadstone Way, Unit 1, BH15 3TE, Poole, Vereinigtes Königreich

  • 0333 999 9784

4,9

Hervorragend

TrustScore 5 von 5

5209 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(5 209)

97 414 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Assistant was helpful and caring and…

Assistant was helpful and caring and made spending money a pleasant experience

6. Juni 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Lauren was super helpful

Lauren was super helpful, and explained everything brilliantly

5. Juni 2026
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Antwort von DFS Furniture - Poole

Hello Matthew,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

It was a great experience in the store

It was a great experience in the store. We were looked after with a friendly, experienced sales person who answered all of our questions

31. Mai 2026
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Antwort von DFS Furniture - Poole

Hello Richard,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent service.

Sales assistant was very helpful and listened to what my mum wanted.
Show rd us a beautiful power recliner, which was just what my mum wanted. Very good service.

4. Juni 2026
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Antwort von DFS Furniture - Poole

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Upon entering the DFS Poole branch…

Upon entering the DFS Poole branch looking for a sofa, I was allowed to browse at my leisure before a sales person called Francis helped me further by offering her great knowledge of the vast array of products in the store. She helped also by listening to my requirements and showing me the sofas which might suit. All in all buying a sofa from DFS was made a very pleasant experience and I wouldn't hesitate to recommend your Poole store.
Well done!

4. Juni 2026
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Antwort von DFS Furniture - Poole

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Lauren was very efficient and helpful

Lauren was very efficient and helpful. We had been into DFS before and knew the bed frame we wanted. Lauren made it simple to process our order over a welcome cup of tea.

2. Juni 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Sofa buying from df…

Daniel was very helpful and knowledgeable.
Good product information.
We even had a complimentary coffee too!

1. Juni 2026
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Antwort von DFS Furniture - Poole

Hello Carolin,

Thanks for your lovely feedback, we’re glad to hear Daniel met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Purchase of sofa bed and matching footstool

I found the sofa bed I wanted very quickly with the expert help from Frances at DFS Poole. Frances was most helpful explaining about the 5 year accidental warranty and the care clean kit. She also advised about buying the foot stool at the same time as the sofa bed as there was a chance the fabrics could be slightly different if ordered later on. Frances was charming and well suited to her customer care/sales role. Thank you very much.

2. Juni 2026
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Antwort von DFS Furniture - Poole

Hello Jennifer,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Lovely sales lady

Lovely sales lady, was not rushed or pushed into making decisions and also knowledgeable of the products.

2. Juni 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello Kim,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Staff were very welcoming and helpful…

Staff were very welcoming and helpful with all questions asked the whole experience was great amd they went above and beyond definitely satisfied with there professionalism

31. Mai 2026
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Antwort von DFS Furniture - Poole

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Relaxed

Daniel introduced himself and gave us time to look around when we found the sofa we wanted he was very polite and not pushy. Spent time going over everything in a clear relaxed way ( the coffee helped ).
We were happy not to visit other sofa stores and purchased what we needed.

30. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We visited the DFS showroom in Poole…

We visited the DFS showroom in Poole and were helped by Dan while choosing a new sofa and coffee table. From the moment we arrived, he was friendly, knowledgeable, and never pushy. He took the time to answer all our questions, explain the different options, and help us find pieces that suited our needs and budget.

What really stood out was how kind and friendly he was to our toddlers. Shopping with young children isn’t always easy, but Dan made us all feel welcome and was great with them throughout our visit, which made the experience much more relaxed and enjoyable for us.

We ended up purchasing a sofa and a coffee table and left feeling confident in our choices. Excellent customer service from start to finish - professional, patient, and genuinely helpful. Thank you, Dan, for making our visit such a positive experience. We’d happily recommend the Poole DFS showroom to others.

30. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Dan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent salesperson.

Excellent salesperson.

30. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Julian Boughton was one on the nice…

Julian Boughton was one on the nice person I've meet in a long time, he was knowledgeable and a delightful you could sit and talk to for hours, the experience was like an old friend catch up and not a sales person trying to meet his targets

29. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We had an amazing experience while…

We had an amazing experience while buying our sofa and a couple of other items, and Sebastian was absolutely fantastic throughout the whole process. He was incredibly helpful and knowledgeable, taking the time to answer all of our questions and guide us on what would work best with the sofa, including cover etc.
What we appreciated most was that Sebastian never made us feel pressured to buy straight away. Instead, he encouraged us to go home, take measurements, think everything through, and come back when we were ready. That level of honesty, professionalism, and customer care made the whole experience enjoyable and stress free 😊
Thank you Sebastian, for all your help and support 😉we truly appreciated it!

25. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

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