DFS Furniture - Poole Bewertungen 

5 209
TrustScore 5 von 5

4,9

Broadstone Way, Unit 1, BH15 3TE Poole, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Very professional treatment during our purchase. Knowledge was high, all questions answered well. Complete opposite experience than at Bristol branch where Salespeople was so poor we left the store w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From the moment we walked into the store, we were greeted politely, shown around, left to try out sofas and choose one. There was no pressurised sales pitch. All information was given clearly, orderin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Dan was very helpful in choosing the right sofa. He had plenty of knowledge and gave us a 5 star experience. We even enjoyed a free coffee whilst choosing colour and care package.He had a great smile... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The Sales assistant Layala,made everything so relaxing and easy, she guided us through the sofabeds which made life so much less complex. We were left to choose & we did. On Her return the purchase pr... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Broadstone Way, Unit 1, BH15 3TE, Poole, Vereinigtes Königreich

  • 0333 999 9784

4,9

Hervorragend

TrustScore 5 von 5

5209 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

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4,9

Alle Bewertungen

(5 209)

97 414 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Seb was fantastic great experience…

Seb was fantastic great experience shopping with my Dad he was patient and explained everything

25. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Nice initial welcome in store,

Nice initial welcome in store,
Lauren who assisted us, with purchases was very friendly and knowledgable, upsold products to us, which we were happy with, offered coffee or other refreshment. She was very personable.
We were initially only purchasing beds. However we decided to buy the sofa we were originally purchasing from furniture village , as Lauren did her job so well.
Thank you Lauren
From Mr & Mrs Robinson

25. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello Miss Pugh,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The sales gentleman who is as credit to DFS…

The sales gentleman was so helpful and answered all queries we had with the purchase of our chosen furniture.
He was very polite and put no pressure on, only helpful advise. Once our decision had been made he was thorough with all paperwork, dates and other important information..
He made the purchase by his knowledge and understanding. Well done DFS

17. Mai 2026
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Antwort von DFS Furniture - Poole

Hello Laurna,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind Regards

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Customer service was 5 star

Customer service was 5 star. The young girl was so helpful and nothing was too much trouble! She explained everything very professionally and is a great asset to your company

23. Mai 2026
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Antwort von DFS Furniture - Poole

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The lady I forgot her name but think…

The lady I forgot her name but think she is a manager, was brilliant and explained everything it was a un stressful experience and my friend and I who came with me because I suffer from anxiety thought she was brilliant, very very happy can't wait to have my sofa delivered 😊

17. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We walked round the store found what we…

We walked round the store found what we wanted spoke to Lauren Frances she was very helpful answered all our questions and we purchased it

23. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great staff and customer service

Everybody was very friendly, approached multiple times to see if we had any questions, and staff went above and beyond to ensure our experience was positive.

23. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Damien was an absolute ray of sunshine…

Damien was an absolute ray of sunshine and made the purchase so easy by being so thorough, informative and friendly, without being pushy. He explained everything so simply and took the time to show us things with demonstrations rather than just talking about it. A fabulous experience. Thanks Damian :)

23. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Fantastic service

16. Mai 2026
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Antwort von DFS Furniture - Poole

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great staff knowledge and help

Julian was a credit to the company. He took the info we gave him and gave us realistic choices. Helped us through the whole process without being too pushy.

23. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Lauren was great

Lauren was great. Calm, cool and collected.
Compared to other sales reps. Ask for Lauren.

23. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

staff helpful

Great help from the staff in the shop, understanding my need searching other stores for my specifications. Providing time for spacing payment.

13. Mai 2026
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Antwort von DFS Furniture - Poole

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

A special mention to Lauren from the…

A special mention to Lauren from the Poole store who was a great help to us in choosing a new sofa. Every one of the staff we saw on the day was very pleasant and there were no pushy sales tactics, which made the whole experience a comfortable and positive one. I would certainly recommend the Poole DFS store.

20. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lauren.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent knowledge

Excellent knowledge
Very helpful staff ,Not at all pushy unlike other shops at same retail park.

20. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Purchase of 2 & 3 seater sofa

We were allowed to look around without being pounced on straight away. Once we found what we liked, Francis then came over to us & started talking to us about the product. She was extremely friendly & polite & easy to talk to & gave us plenty of useful information about the product, explaining everything that we needed to know. She looked after us very well with a complimentary coffee & didn’t hurry us at all with our decision. Francis is a friendly pleasant sales lady who gave us plenty of information about the product & promoted the business in a positive manner & we would happily recommend DFS to others.

20. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

great experience loved the first sofa…

great experience loved the first sofa very helpful staff, sofa is of high quality

11. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Good afternoon Radina,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Spoke to a guy called danial very nice…

Spoke to a guy called danial very nice went in to buy a mattress talked us through them all and what are needs are very polite not at all pushy explained everything from buy to finance to delivery was interested on a sofa and chair talked us through all the details will be going back for that in near future very happy with todays purchase and purchases in the near future 😀😀😀

19. Mai 2026
DFS Furniture - Poole-Logo

Antwort von DFS Furniture - Poole

Good Afternoon,

Thank you for taking the time to leave us a 5* review. We’re happy that Danial met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

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