We had been in the Swansea store on several occasions trying to decide on a new sofa. The staff are always friendly and helpful, even though we were often there near closing times! No pushy sales p... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had such a lovely experience at DFS Swansea yesterday and wanted to give a special mention to Hannah, who was an absolute pleasure to deal with. She was warm, friendly and really personable, and... Mehr ansehen
Unternehmen hat geantwortet
Our salesperson, Barbara, was very good, especially considering she had just started in the role. Everything was explained clearly from delivery to finance options, checked if we had any questions thr... Mehr ansehen
Unternehmen hat geantwortet
My wife knew what she wanted seen it online and needed to see it for her for her self Left alone when we entered the store for a good 5 mins to look around then Dan came to us we explained we wanted... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Cwrt Llwyn Fedwen, Bush Road, SA6 6HN, Swansea, Vereinigtes Königreich
- 0333 999 9795
4,9
Hervorragend
3518 Bewertungen
Bittet Kunden um Bewertungen
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helpful staff
9. April 2026
Antwort von DFS Furniture - Swansea
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Relaxed atmosphere and under no…
Relaxed atmosphere and under no pressure to buy . Very helpful staff where nothing was too much trouble
14. April 2026
Antwort von DFS Furniture - Swansea
Good morning Jackie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Swansea
Good afternoon,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Really helpful staff
Really helpful staff, who explained all the process’s from ordering to delivery date and what to expect on delivery.
7. April 2026
Antwort von DFS Furniture - Swansea
Good afternoon Gaynor,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Swansea
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
The customer service was excellent
The customer service was excellent. The young lady was very professional and friendly.
She really knows the product and is a credit to your company.
Unfortunetly I didn't catch her name.
13. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Unfortunately I was provided with…
Unfortunately I was provided with incorrect information relating to money off my sofa on one day and the following day I was made out that I had lied by another rude employee however was very quickly rectified by the friendly and helpful manager that continued with our purchase and provided the discount
12. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you for sharing your lovely review. We’re glad that your concerns were resolved by the store manager. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We have been shopping with DFS For 28…
We have been shopping with DFS For 28 years, and again as always excellent service. We have tried others, but they were not a patch on DFS.
So thank you DFS once again for your excellent service and hospitality.
Sue and Phil.
12. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Nathan was open honest and caring…
Nathan was open honest and caring whilst discussing my options to buy my sofa
Very professional and very knowledgeable highly recommend DFS Swansea and Nathan as your personal shopper
12. April 2026
Antwort von DFS Furniture - Swansea
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service from Meryl at the…
Excellent service from Meryl at the Swansea store. Couldn't fault it.
10. April 2026
Antwort von DFS Furniture - Swansea
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
James was really helpful and patient…
James was really helpful and patient and understanding about my health issues as well so advised regards different type of cushion which I hadn’t realised.
Friendly service from start to finish.
10. April 2026
Antwort von DFS Furniture - Swansea
Good afternoon TJ,
We are really grateful for your kind words and for sharing your experience in our store with James. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Wonderful staff..very helpful with…
Wonderful staff..very helpful with thier experience ..had a fine time choosing my furniture very pleased
3. April 2026
Antwort von DFS Furniture - Swansea
Good afternoon Pat,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Swansea
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
All the staff in store were friendly…
All the staff in store were friendly and greeted us with a hello. We were free to wander around the store. When we asked for some help the staff were friendly and very well informed.
6. April 2026
Antwort von DFS Furniture - Swansea
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very helpful took the time to sit and…
Very helpful took the time to sit and explain everything about sizing and every detail amazing
7. April 2026
Antwort von DFS Furniture - Swansea
Good afternoon Chelsey,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Helpful staff and a great store
6. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service from Barbara
Excellent customer service from Barbara, provided me all the details and options of corner sofas, went ahead and purchased my new sofa today
6. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
I had difficulty making a payment
I had difficulty making a payment, and the lady phoned me back.
6. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Plenty of choice. Friendly, helpful staff.
At the Morriston Swansea store, Nathan was super helpful. He was very knowledgeable about the furniture we were looking at and offers available and he helped us to find the three-piece suite most suited to our needs.
2. April 2026
Antwort von DFS Furniture - Swansea
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Antwort von DFS Furniture - Swansea
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
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