We had been in the Swansea store on several occasions trying to decide on a new sofa. The staff are always friendly and helpful, even though we were often there near closing times! No pushy sales p... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
We had such a lovely experience at DFS Swansea yesterday and wanted to give a special mention to Hannah, who was an absolute pleasure to deal with. She was warm, friendly and really personable, and... Mehr ansehen
Unternehmen hat geantwortet
Knowledge of the salesman, Nathan was second to none. He was incredibly helpful and provided us with a full breakdown of the available options and nothing was too much for him.
Unternehmen hat geantwortet
Came and looked on another visit to see what you had to offer. Offered assistance but declined as want to look and see wothout hassle and was left to it and not hoovered around. Came in yesterday to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Vom Unternehmen geschrieben
Kontaktinformationen
Cwrt Llwyn Fedwen, Bush Road, SA6 6HN, Swansea, Vereinigtes Königreich
- 0333 999 9795
4,9
Hervorragend
3513 Bewertungen
Bittet Kunden um Bewertungen
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Staff member Nathan was excellent.
27. April 2026
Antwort von DFS Furniture - Swansea
Good afternoon Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Swansea
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Purchase of sofa
Nathan was very welcoming,friendly,and professional hi answered all my questions and explained everything clearly.
24. April 2026
Antwort von DFS Furniture - Swansea
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Nathan.
Kind Regards,
Jordan
DFS Customer Support
Positive experience
We had a very positive experience at DFS Swansea today. We were left to have a good look around before Nathan came to see if we needed any help. He was extremely helpful and not pushy in any way. We really appreciated this. Everything about the process was straight forward and we can't wait to receive our corner sofa. Nathan was clear about everything and put us at ease with the whole order process. Thankyou very much!
26. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Visited DFS today
Visited DFS today, 26th April at the morriston store. Had a good look around the store which was light and airy with a great selection of sofas. The staff were polite and extremely helpful. We settled on a sofa and Nathan helped us with our purchase. He was very knowledgeable and explained every thing clearly. We have used DFS before with another purchase, hence our return. It's good to feel not pressured into a purchase but the staff were always on hand to answer any of our questions.
26. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Excellent service from Nathan
Excellent service from Nathan , his advice and manner was first class. Highly recommend D F S to everyone.
25. April 2026
Antwort von DFS Furniture - Swansea
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Always a good professional experience
Always a good professional experience. Ordered again through Nathan we cannot fault the visit
25. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
I had an excellent experience with…
I had an excellent experience with customer service, such helpful staff. I was dealt with Hannah and she was amazing! Very helpful and very patient as I wasn’t sure on a colour to choose from. Went above and beyond to make sure everything was sorted. I wouldn’t hesitate to recommend them based on this experience alone.
Amazing customer service.
21. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
excellent sales team
13. April 2026
Antwort von DFS Furniture - Swansea
Good morning Richard,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Antwort von DFS Furniture - Swansea
Good afternoon Jules,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Friendly approachable staff
Friendly approachable staff. Easy and quick purchase with a quick turnaround. Amazing service
19. April 2026
Antwort von DFS Furniture - Swansea
Hello,
Thank you for sharing your kind feedback with us.
Kind regards
Holly M
DFS Customer Support
Nathan helped us with our purchase and…
Nathan helped us with our purchase and gave us very detailed and concise information. He gave us time and space but was there to answer questions when needed.
19. April 2026
Antwort von DFS Furniture - Swansea
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Fabulous staff
Left to our own devices when we initially arrived, much preferred as we hate pushy salespeople who follow you around. However, staff incredibly helpful when we asked for assistance and very polite. Thank you, Meryl, Dan and Nathan.
18. April 2026
Antwort von DFS Furniture - Swansea
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Hannah was excellent from start to…
Hannah was excellent from start to finish she explained everything about the products and the interest free option. Her customer service was brilliant and professional, answered all of our questions couldn't be happier with the service
18. April 2026
Antwort von DFS Furniture - Swansea
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Hannah.
Kind Regards,
Jordan
DFS Customer Support
Easy online use
Helpful in Swansea store and easy to use website to find a specific chair/sofa required
10. April 2026
Antwort von DFS Furniture - Swansea
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
helpful staff
9. April 2026
Antwort von DFS Furniture - Swansea
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Relaxed atmosphere and under no…
Relaxed atmosphere and under no pressure to buy . Very helpful staff where nothing was too much trouble
14. April 2026
Antwort von DFS Furniture - Swansea
Good morning Jackie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Swansea
Good afternoon,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Really helpful staff
Really helpful staff, who explained all the process’s from ordering to delivery date and what to expect on delivery.
7. April 2026
Antwort von DFS Furniture - Swansea
Good afternoon Gaynor,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Antwort von DFS Furniture - Swansea
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
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